Independent - accommodation in Natales

Whatever you do, stay somewhere else. You will hear everything, thin walls, thin doors, thin windows -- road noise, hall noise, etc. There was mold in our shower. There is only a thin glass door between the main room and the toilet - you hear everything. Water temperature of the shower varied depending on what was being used by others. Wi Fi was non-existent in the room, had to go to the main lobby to use it. The place surives by bringing in large tour buses. It was a really miserable experience. Stayed in late March 2026.

Great location. Interesting architecture. Great relax and pool terrace. Great breakfast

I wanted to give them 5 stars. The hotel is lovely, clean, and quiet. They also have a great breakfast. However I had one event that was not handled appropriately. My dinner bill was $5 incorrect based on their error. They called my room twice and the next morning demanded I pay the $5. I only had USD, so I paid. And then they subsequently added it to the credit card bill as well… I felt their desire to get the $5 was a bit much and really was not worth getting a lower rating for such a small annoying detail.