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Hotel Costanera

2.0 star property

Photo gallery for Hotel Costanera

Standard Single Room
Reception
Exterior
Restaurant
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
600 Ave Pedro Montt, Natales, Magallanes y la Antártica Chilena
  • Place, Costanera
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Place, Puerto Natales Casino
    ‪11 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Natales

Hotel Costanera puts you in the heart of Natales, steps from Última Esperanza Fjord and within a 10-minute stroll of Costanera. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 15-minute walk of this Natales hotel include History Museum and Puerto Natales Casino.

What's nearby

  • Costanera - 6 min walk - 0.6 km
  • History Museum - 8 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Puerto Natales Casino - 11 min walk - 0.9 km
  • Cueva del Milodon - 16 min walk - 1.3 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Café Artimaña - ‬12 min walk
  • ‪El Bote Resto-Bar - ‬10 min walk
  • ‪Creperia Café y Té - ‬10 min walk
  • ‪La Terraza - ‬11 min walk
  • ‪Afrigonia - ‬10 min walk

About this property

Hotel Costanera

Free breakfast is served daily. Public spaces have free WiFi. Self parking is free.

This Natales hotel is smoke free.

  • 14 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site
Hotel Costanera offers 14 accommodations with laptop-compatible safes and a hairdryer. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead.

This Natales hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Costanera Hotel
Hotel Costanera Natales
Hotel Costanera Hotel Natales

Frequently asked questions

Is parking available at Hotel Costanera?

Yep, Hotel Costanera has a free self car park.

Does Hotel Costanera serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Costanera?

No, Hotel Costanera does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Costanera?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Costanera?

No, pets are not allowed.

Hotel Costanera Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Uy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Updated. Large open view so the water and mountains. Approximately 10-15 minute walk from the center of town. Every staff member was friendly. Check-in was easy and smooth. We would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Petrus, Manly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in Puerto Natales. The hotel is new, clean and the staff is super accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The receptionists were incredibly helpful, making the check-in process a breeze. The breakfast was absolutely delightful, and the lovely lady who prepared it was so sweet. Plus, if you have a car, there's convenient parking at the rear. Overall, it was a fantastic stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Super clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dilruba, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place - modern. Staff is very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with sparkling clean, modern, carpet free rooms by the water. Breakfast is included which consists of made to order scrambled eggs and typical continental style spread. The bed was SOOO comfortable, especially right after completing the W trek. Shower was great and super clean - not even any water stains. Room comes with a kettle which was already prefilled with water which is super thoughtful. Front desk was extremely helpful - stored some of my luggage before the W trek & after check out while waiting for my flight. Location is by the water and you can walk along it. It is a bit farther away from the central area with all the restaurants and shops but still walkable. Highly recommend for a stay in the area especially after hiking in TDP.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and approachable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gang

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern-rustic gem

Hotel Costanera is a charming gem in Puerto Natales. It's got a modern-rustic vibe and has a lovely view of the water and mountains. Location is convenient for walking to town or just along the water on the bike/walk path. Staff is very friendly and helpful, and the included breakfast is really nice with healthy options like fruit, yogurt, cereal, and made-to-order eggs. We had a lovely stay and highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

fangyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation/construction. Great service and courtesy staff. The location is a little bit off the town center. Barely a walking distance to restaurants
Stayed 2 nights in Feb 2024

8/10 Good

Juan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, a uma caminhada de 10 a 12 minutos até os restaurantes, cafe da manhã muito gostoso com medialuna quentinha e ovos ou omeletes feitos na hora. A equipe solicita, nos atendeu ao nosso pedido de cafe da manha mais cedo e em outro dia nos preparou um box de cafe da manhã pois as vezes os passeios começavam muito cedo.
Stayed 4 nights in Oct 2025

6/10 Okay

Pablo

Stayed 2 nights in Oct 2023