10/10 Excellent
Paul
8 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Paul
Stayed 1 night in Feb 2025
El Establo
3.0 star property
Photo gallery for El Establo
Reviews
6.86.8 out of 10
Popular amenities
- Breakfast included
- Free Wi-Fi
- Laundry room
- Housekeeping
Explore the area
Ohiggins, 965, Natales, Magallanes y la Antártica Chilena, 6160000
- Plaza de ArmasPlace, Plaza de Armas13 min walk
- CostaneraPlace, Costanera3 min drive
- Puerto Natales CasinoPlace, Puerto Natales Casino3 min drive
- Puerto Natales (PNT-Teniente J. Gallardo)Airport, Puerto Natales (PNT-Teniente J. Gallardo)14 min drive
Room options
View all photos for Comfort Room, Courtyard View
Comfort Room, Courtyard View
- Sleeps 2
- 1 Queen Bed OR 2 Single Beds
About the area
Puerto Natales
El Establo places you in the centre of Natales, within just a 15-minute stroll of Plaza de Armas and Centro Cultural Natalis. Highlights at this hotel include free continental breakfast. .This hotel offers free WiFi in public areas and a garden. Plus you'll find laundry facilities. Each morning free breakfast is served. .Sights within a 20-minute walk of this 3-property class Natales hotel include Puerto Natales Casino and Última Esperanza Fjord.
What's nearby
- Plaza de Armas - 13 min walk - 1.2 km
- History Museum - 18 min walk - 1.5 km
- Costanera - 3 min drive - 2.1 km
- Cueva del Milodon - 3 min drive - 2.1 km
- Puerto Natales Casino - 3 min drive - 2.0 km
Getting around
- Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
Restaurants
- Alveoli Bakery - 6 min walk
- La Picada de Carlitos - 9 min walk
- Wild Bar - 12 min walk
- El Brisket - 11 min walk
- Yume - 10 min walk
About this property
El Establo
Free breakfast is available daily. WiFi is free in public spaces. El Establo also features a garden and laundry facilities.
Smoking is allowed in designated areas at this 3-star Natales hotel.
- 6 guestrooms or units
- Continental breakfast (free)
- Self-service laundry
- Garden
- Smoking in designated areas
El Establo offers 6 accommodations with a safe and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Free continental breakfast available daily 5:00 AM to 11:30 AM
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- Laundry facilities
Guest services
- Housekeeping (daily)
Outdoors
- Garden
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
Food and drink
- Restaurant dining guides
More
- Heating
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
- A damage deposit of USD 100000 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.
We should mention
- Children may not be eligible for complimentary breakfast.
Property is also known as
El Establo Hotel
El Establo Natales
El Establo Hotel Natales
Frequently asked questions
What is the cancellation policy at El Establo?
El Establo offers free cancellation on select room rates. Check out the cancellation policy for more info.
Does El Establo serve breakfast?
Yeah, complimentary continental breakfast is served daily from 5:00 AM to 11:30 AM.
Is there a free airport shuttle available at El Establo?
No, El Establo does not offer an airport shuttle service.
What time are check-in & check-out at El Establo?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
Are pets allowed at El Establo?
No, pets are not allowed.
El Establo Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
9.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Paul
Travelled with partner
7 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Establo is fabulous. Between the bus station and downtown it is close to everything (10 min walk). Very clean and well organized. Fit us perfectly for our stay pre and post hiking. Muchos Gracias.
Paul
Stayed 1 night in Feb 2025
2/10 Terrible
Jaime, Cupertino
Travelled with partner
18 Feb 2025
I prepaid for a one night stay at this hotel. However, on the morning of the scheduled stay, I received an e-mail indicating that the room would not be available due to some last minute repairs. I was told that they "upgraded" to a different hotel outside of the town center. I was also told to call them at a specific phone number. Since the main reason I had chosen this hotel in the first place was because they were close to the bus station where I would have a 7am departure, the changed location would not work. I immediately called them several times to try to explain why but there was nobody picking up the phone. At the time, I was at the Torres del Paine and ready to go out on the trail. As I would not have cellphone access for the rest of the day, I asked that they cancel the reservation and refund me the money sc they could not offer me the room I paid for. At the end of the day I returned to Puerto Natales. Seeing that I that I had not received any reply, I tried calling them again around 5pm. Again, there was no answer. Therefore, I went ahead and checked in at a different hotel. Around 6:30pm, I finally got a response, which said that, unfortunately, the number they gave me was not working at the time. Secondly, they said the room was now available at the original location. Since I had already checked in into a different hotel, I again asked for a refund but there has not been any response whatsoever ever since.
Jaime
Stayed 1 night in Feb 2025
2/10 Terrible
Randolph
8 Dec 2024
Disliked: Staff & service
No one was available for check in, despite Expedia instructions. Facility was locked. We had to pay to go elsewhere for the night. Dont believe instructions sent by expedia.
Randolph
Stayed 1 night in Dec 2024
10/10 Excellent
Sandeep
23 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place once you step inside
It's classified as a Hostal and the area where it is located gave us pause but once you step in the property is excellent. Nice spacious rooms with amenities. Breakfast is delivered the prior night which makes planning the early morning trips easy. Even though the area around the Hostal is a bit run down we never felt unsafe, based on that would recommend.
Sandeep
Stayed 4 nights in Nov 2024