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Aparthotel

Apart Hotel Serantes

3.0 star property

Photo gallery for Apart Hotel Serantes

Interior
Free daily buffet breakfast
Outdoor pool
Family Apartment
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rua Silvino Meira E Sa Bezerra, 130, Ponta Negra, Natal, RN, 59090-170
  • Place, Morro do Careca
    ‪5 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪17 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪38 min drive‬

Room options

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 45 sq m
  • Sleeps 5

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • 37 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 40 sq m
  • Sleeps 1

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 40 sq m
  • Sleeps 2

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 40 sq m
  • Sleeps 3

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 40 sq m
  • Sleeps 4

View all photos for Apartment Standard

In-room safe, desk, iron/ironing board, free WiFi

Apartment Standard

  • 37 sq m
  • Sleeps 1

View all photos for Apartment Standard

In-room safe, desk, iron/ironing board, free WiFi

Apartment Standard

  • 37 sq m
  • Sleeps 2

About the area

Natal

At Apart Hotel Serantes you'll be within a 20-minute stroll of Ponta Negra Beach and Craft Fair of Ponta Negra. Highlights at this aparthotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a safe and a desk. A kitchen comes equipped with a fridge and a stovetop, and room service is also available. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and dry cleaning/laundry services. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3-property class Ponta Negra aparthotel include Artesanato Shopping Mall and Artesanato Villarte Shops.
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What's nearby

  • Morro do Careca - 5 min walk - 0.5 km
  • Ponta Negra Beach - 11 min walk - 0.9 km
  • Artesanato Shopping Mall - 12 min walk - 1.1 km
  • Artesanato Villarte Shops - 14 min walk - 1.2 km
  • Craft Fair of Ponta Negra - 17 min walk - 1.5 km

Getting around

  • Natal Alecrim II Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • ‪Barraca do Camarão - ‬4 min walk
  • ‪Ponto 13 - Barraca do Messias - ‬14 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬5 min walk
  • ‪Casa Do Cangaço - ‬7 min walk
  • ‪Mango Restaurante - ‬7 min walk

About this property

Apart Hotel Serantes

Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Apart Hotel Serantes. Free self parking is available.

This 3-star Natal aparthotel is smoke free.

  • 1 floor
  • 53 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Apart Hotel Serantes offers 53 air-conditioned accommodations with a safe and free toiletries. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 floor
  • 53 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal

Frequently asked questions

What is the cancellation policy at Apart Hotel Serantes?

Apart Hotel Serantes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Apart Hotel Serantes?

Yep, Apart Hotel Serantes has a free self car park.

Are there any beaches close to Apart Hotel Serantes?

Yep, Apart Hotel Serantes is a short 16-minute walk from Ponta Negra Beach.

Does Apart Hotel Serantes have a pool?

Apart Hotel Serantes has an outdoor pool.

Does Apart Hotel Serantes serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Apart Hotel Serantes?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Apart Hotel Serantes?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Apart Hotel Serantes?

No, pets are not allowed.

Apart Hotel Serantes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 54 out of 144 reviews
Rating 6 - Okay. 16 out of 144 reviews
Rating 4 - Poor. 2 out of 144 reviews
Rating 2 - Terrible. 4 out of 144 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities
Cobblestone road, horrible

8/10 Good

Rosa, Tigre ,Bs As ,Argentina

Travelled with family
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
Stayed 16 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

Brilliant all round.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay in Ponta Negra

I arrived at 1am, but was immediately met by someone to help me with my bag and to welcome me into the hotel. Very efficient and friendly check in. The man on duty spoke good English. The room was very clean and comfortable. The room was very hot when I walked in, the airconditioning sorted that out quickly. Excellent breakfast served outside. Huge choice. I only stayed one night, but wish I could have stayed longer. Very accessible to a very nice part of the beach, nice pool

8/10 Good

Laurentp11, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved this hotel

Great hotel. Great location. A short walk to the beach. Great breakfast. It was fairly priced during the World Cup compared to much more expensive hotels that were not as good as this one.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, awful Wifi

Everything about this hotel was beyond expectations, except their having the worst internet service I've encountered since the 1990s. They need to stop advertising offering internet access until they fix that. Otherwise, it's a great hotel - amazingly comfortable, expansive rooms, a gorgeous rooftop terrace, a great pool, tasty breakfast, safe parking. Overall, excellent, except for that one thing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emma Gallegos, La Mirada, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

All the staff was extremely helpful and friendly, they went above and beyond helping us, great location in front of the beach.

8/10 Good

wineismylife, Arlington, Texas USA

Liked: Cleanliness, staff & service

Extremely helpful staff

Staff go out of their way to assist with anything needed. Hotel is dated but very clean and pretty well kept.

6/10 Okay

dan, cincy

Liked: Cleanliness, staff & service, room comfort

World Cup Stay

It's a short walk to a happening spot on the beach and good restaurants are only a walk away as well. The free breakfast was satisfying and a good way to start the day. The pool was small but adequate for lounging. Spots on the beach allow you to rent surf boards or go on dune buggee tours of the amazing dunes Natal is known for.

8/10 Good

Patrick, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service

Staff were incredibly accommodating. Breakfast was delicious every morning.

8/10 Good

Chris, San Jose, CA

Liked: Staff & service

Clean, safe, 3-star hotel in Ponta Negra.

Solid 3 star hotel. Short walk to the beach. Clean rooms. Comfortable beds. Secure underground parking. WiFi. Pool area is comfortable, but actual pool is quite small (not resort class). Exceptional staff. Nice place to stay if you are on a budget and don't need resort style amenities.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, amenities
É um flat ótimo, espaço, com geladeira e fogão. Café da manhã ótimo. A piscina é pequena. O atendimento excelente
Stayed 1 night in Dec 2025

8/10 Good

JOSE

Travelled with group
Liked: Cleanliness, amenities
O quarto é muito confortável e limpo e a equipe foi muito receptiva e agradável.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nakivia

Stayed 2 nights in Nov 2025

8/10 Good

Matthias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Hotel mit familiärer, stets hilfsbereiter Atmosphäre
Stayed 7 nights in Oct 2025

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

FERNANDO JOSÉ IVO DA SILV

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Romualdo

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Cicero Luiz

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025