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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

A hot spring surrounded by lush greenery and rocks.
A dimly lit lounge area with several wicker chairs and a sofa, a carpeted floor, and a wall with a gradient lighting effect.
A dimly lit room with wicker chairs and a small table, featuring a warm, orange ambient lighting.
Iron/ironing board (on request), free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is AU$190
2 Sept - 3 Sept

Explore the area

View map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪12 min walk‬
  • Place, Nasu Rindo Lake View
    ‪14 min walk‬
  • Place, Nasu Orgel Museum
    ‪5 min drive‬
  • Airport, Fukushima (FKS)
    ‪70 min drive‬

Room options

View all photos for Classic Room (Japanese Style)

Classic Room (Japanese Style)

Classic Room (Japanese Style)

7.4 out of 10
Good
(18 reviews)
  • 36 sq m
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a window with a view.

Classic Twin Room

7.6 out of 10
Good
(14 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a sitting area with a table, a large window with a view, and a bathroom with a mirror and sink.

Superior Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room (Japanese-Western Style)

A hotel room with two beds, a desk with a chair, a television, and a window with a view.

Classic Twin Room (Japanese-Western Style)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Deluxe Suite

A spacious living room with a sofa, a flat-screen TV, a dining area with a table and chairs, and a view of the mountains through large windows.

Classic Deluxe Suite

  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

Room, Multiple Beds

  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Superior Twin Kids Room

A hotel room with two beds, a sofa, a small table, and a large window with a view.

Family Superior Twin Kids Room

  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.2 km (1.4 mi) from Nasu Rindo Lake and 4.7 km (2.9 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Le　SENSORIEL, serves local and international cuisine and is open for breakfast and dinner. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs and a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Sessho-seki.

What's nearby

  • Nasu Rindo Lake - 12 min walk - 1.1 km
  • Nasu Rindo Lake View - 14 min walk - 1.2 km
  • Nasu Trick Art Museum - 18 min walk - 1.6 km
  • SL Land Museum - 5 min drive - 2.4 km
  • Nasu Orgel Museum - 5 min drive - 1.7 km

Getting around

  • Kuroiso Station - 22 min drive
  • Fukushima (FKS) - 99 min drive

Restaurants

  • ‪ONIBUS COFFEE - ‬4 min drive
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪那須ラスクテラス - ‬6 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬12 min walk
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 2 Sept 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 201 out of 464 reviews
Rating 8 - Good. 180 out of 464 reviews
Rating 6 - Okay. 57 out of 464 reviews
Rating 4 - Poor. 18 out of 464 reviews
Rating 2 - Terrible. 8 out of 464 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Great service, clean and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids pool and playgrounds are nice for children.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Ya Qi Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Yuka

Disliked: Staff & service
Would have been ideal if you are traveling with small children.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

SIRITHIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first read the reviews, I was reluctant to book this hotel. But I saw some recent photos that the hotel has been renovated. Everything provided was very professional and clean. The queue management at the restaurant for both breakfast and dinner was very efficient. Free-flow alcohol beverages was a plus.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Haylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great Install translate before you go Ask for a bus timetable and the free tickets you get as part of your stay Uber does not work out near Nasu, no uber eats or car rides Install go taxi, it's there uber equivalent Food is scarce around the hotel so plan ahead and get food from the local shops, family marts are great, 7elevens are ok to If you eat at the buffet restaurant at the hotel you need to book it as part of the hotel booking. We did not and it cost me $214 (aud) for 2 adults and 1 child, we didn't know this ahead of time. The hot springs / baths are a no cloths zone, kids 6 and older and men and woman are just all in the same water together naked, nothing against there culture it just wasn't for me. There are claw machines absolutely everywhere in Japan so if your taking kids be sure to always have some coins on you, they range for 100¥ to 500¥ Nasu highlands park was amazing Nasu safari park was good, very small but pretty cool getting up so close with so many animals.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室とても綺麗でした。 ですが思ってたよりもバイキングのレパートリーは少なく、大浴場も滑りが少しありました。 子供の遊ぶ施設は良くて子供たちはとても楽しそうでした！
Stayed 1 night in May 2026
Verified review

8/10 Good

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
３歳と７歳の子連れでうかがいました。 以前と比べてとてもきれいにリニューアルされていてとても良かったです。 お部屋もお風呂も食事も良かったです！
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

JAEHOON

Liked: Staff & service, amenities
영유아동반 가족단위가 많네요. 좀 정신없지만 그리 나쁘진 않아요.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mai

Liked: Staff & service, amenities, property conditions & facilities
お風呂、部屋、ラウンジは、清潔でさすがメルキュールという感じで綺麗でした！無料のアルコール、ドリンク、スナックが夜23:00まで提供されていて、車できていない私たちにとって夜も楽しむことができました。 周りにファミリー向けだから？1階のトイレはすこし掃除があまかったですが、全体として満足しています。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tomoe

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に満足しているが、朝食会場の隣とのテーブルの間隔が狭くてやや圧迫感あり。 客室から大浴場へ行くさいの、タオルや着替え等を入れる袋やカゴバックが欲しかった
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいホテルでした。 残念のが、たまたまだと思いますがフロントのチェックインが、長かった。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yukiko

Liked: Cleanliness, property conditions & facilities
ほとんどが子連れだったので、安心感があり、子ども達もたくさん遊び回って楽しそうでした！
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にセーフティボックスがない。　
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Tomoya

Disliked: Cleanliness, amenities, property conditions & facilities
チェックインは行列を並び、料金の割にビジネスホテルレベルの部屋とアメニティだった。ゆっくりしたかったが、わざわざ那須高原まで行く必要はなかった。外観やフロントは新しさがあるが、客室は古く窓や備え付けのマグカップは汚れていた。フリードリンクはラウンジまで取りに行かなければならず、自販機で飲み物を買う始末。 ビュッフェも都内の有名ホテルには遠く及ばず、せいぜい1人3,000円程度のクオリティかと。 多分もう行くことはないかと。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yoshifumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても朝食が良かった。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service, amenities
客室、スタッフ、設備サービスすべて良かったと思います
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

YUSUKE

Liked: Cleanliness, amenities, property conditions & facilities
食事のバリエーションが豊富でとても良かったと思います。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

PO CHEN

Liked: Cleanliness, staff & service, amenities
是屬於親子渡假飯店，入住的9成都是親子。很多親子設施，小孩非常喜歡！房間浴室偏小，房間空間算大！
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもが飽きずに遊べるスペースがたくさんあり、特に1月末から正式オープンする2階のエリアは子どもが遊びながら親が飲食できてとても重宝しました！ 朝食も種類豊富で大満足でした。
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

yujiro

Liked: Cleanliness, staff & service, amenities
お値段以上の満足です
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Miyuki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
料理も美味しくとても快適に過ごせました。
Stayed 1 night in Dec 2025