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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Hot springs
Family Suite
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is AU$148
26 May - 27 May

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Nasu Safari Park
    ‪9 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

Classic Room, 2 Single Beds

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

Classic Room, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Single Beds

Deluxe Suite, Multiple Beds

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 4 Single Beds

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Kids in Safari Room

Kids in Safari Room

Kids in Safari Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 12
  • 2 Single Beds

View all photos for Classic Junior Suite with 2 single beds

Iron/ironing board, free WiFi

Classic Junior Suite with 2 single beds

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Japanese Style Room

Classic Japanese Style Room

Classic Japanese Style Room

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Single Futons

View all photos for Classic Family Style Room

Classic Family Style Room

Classic Family Style Room

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 4 Single Beds

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.1 km (1.3 mi) from Nasu Rindo Lake and 4.9 km (3.1 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Tenku no Mori, serves local and international cuisine and is open for breakfast and dinner. Enjoy the karaoke, seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 2 min drive - 1.0 km
  • Nasu Safari Park - 9 min drive - 6.9 km
  • Fujishiro Seiji Museum - 9 min drive - 7.0 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 18 min drive - 15.7 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 26 May 2025 start from AU$144.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 315 reviews
Rating 8 - Good. 129 out of 315 reviews
Rating 6 - Okay. 37 out of 315 reviews
Rating 4 - Poor. 11 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

Yoshihisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族連れにおすすめ！

ホテル内外に子供用の遊具や遊べるスペースがあり、またオールインクルーシブなので、ホテル内でまったり、ゆっくりとするのに最適です。 朝夕のビュッフェは、品数も多く、満足できると思います。 嬉しいのは、ベビーベッドが完備されているので、小さな赤ちゃん連れでもゆっくりと食事が出来ます。 また、子連れファミリーが大半なので、多少子供が騒いでしまっても、周りの空気が大変暖かいです。 （なので、子連れ以外の方が、静寂を求めてこのホテルに泊まってしまうのは大変不幸なミスマッチだと思います） 大浴場にも、子供用の石鹸（ボディーソープ）が完備されております。 チェックイン後から、ラウンジでビールが楽しめます。 しかも、時間帯によって提供されるお酒の種類が変わるため、飽きません。
Stayed 1 night in Jan 2025

8/10 Good

Tomoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族連れに良いホテル

オールインクルーシブでラウウンジのドリンクも飲めたのが良かった。土日だったのでレストランは混んでいた。食事を取るのに並んだ。 女性のお風呂で小学校高学年くらいの女の子が泳いでいた。他のお客さんも迷惑そうだった。保育園児と行ったので、室内外の遊び場で遊ばせることが出来、寒かったけど子供も楽しんでくれた。ラウンジで無料でハーバリウム体験ができ家族みんなで作ってお土産にできたのが良かった。また春以降に行ってみたい、
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿體驗，酒店大、房間大、溫泉地方都大，晚上有小食同cocktail任飲任食，大人同小朋友都住得好開心，最主要係價格唔貴，如果下次有機會再黎，一定會再book黎住
Stayed 1 night in Jan 2025

10/10 Excellent

kenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な建物に大きいお部屋、眺めもよい。 ファミリー向けを意識してか温泉の温度は暑すぎない程度になっていました。 朝夕の食事も美味しかった。 観光地なので周辺に見て回る所も多いです。
Stayed 2 nights in Jan 2025

10/10 Excellent

miura

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンクの、システムが素晴らしい リピーターが、多く期待されるでしょう
Stayed 1 night in Jan 2025

6/10 Okay

minoru

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michikane

Stayed 1 night in Jan 2025

4/10 Poor

TAKASHI

Stayed 1 night in Jan 2025

10/10 Excellent

KANTA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

TAKANORI

Stayed 1 night in Jan 2025

10/10 Excellent

Ayumi

Stayed 1 night in Dec 2024

8/10 Good

yuu

Stayed 1 night in Jan 2025

8/10 Good

MINAMI

Stayed 1 night in Nov 2024

8/10 Good

yoshikazu

Stayed 1 night in Jan 2025

10/10 Excellent

miku

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

子供も大人も！クチコミ通り……

SNSで見て気になり家族で宿泊しました！ 子供達も凄く喜んでくれましたし、大人も快適に過ごす事が出来ました。お風呂やお部屋など清潔感もあり食事も美味しかったです。 強いて言うなら、朝食に納豆を置いて欲しかったです(笑)是非また行きたいし、千葉や他の場所にある系列も行ってみようと思いました！
Stayed 1 night in Dec 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冬季休暇中の施設が多く、4時前にチェックインしました。温泉を楽しもうと、隣の方と色々お話して、私は先日裏磐梯のメルキュールホテルを利用して、お酒が無料でサービスして下さる旨お話すると、その方も軽井沢のメルキュールホテルにお泊りになり、ディナーも素晴らしかったと。次回、滞在予定です。
Stayed 1 night in Jan 2025

8/10 Good

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて大晦日を家族でホテルで過ごしました。カウントダウンパーティのマジックショーが良かったです。家族で楽しく過ごせました。
Stayed 1 night in Dec 2024

8/10 Good

KENSUKE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋やロビーはとても広々としており、清潔感もありました。照明が全体的に薄暗く雰囲気も良かったです。食事は夕飯と朝食を利用いたしましたが、素材も新鮮でとてもおいしかったです。お酒の種類も豊富で、ビールはプレミアムモルツ香エールでした。大満足です。
Stayed 1 night in Jan 2025

8/10 Good

???

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
施設がとても綺麗でした。家族で行くには最高だと思う。ただ、大浴場が、23時で閉まってしまうのが残念。もう少し遅い時間まで開いていれば……
Stayed 2 nights in Dec 2024

10/10 Excellent

Mami

Stayed 1 night in Dec 2024

8/10 Good

MIKA

Stayed 1 night in Dec 2024