2/10 Terrible
Tabatha
Travelled with family
8 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
The shower head in the room was broken. My husband has to hold the shower head up so i could shower and vice versa. Then the tub wouldn't drain. I attempted to call the from desk with the room phone, well it didn't work. So i called from my cell phone at 923am was told by Antonio someone would be Sent right up to fix it. We waited until 230 and still no one. I went to the front desk twice and was told by Antonio again that they had put in a ticket and someone was coming. We went ahead and went out for our evening. Came back it still wasn't fixed and we were told they couldn't switch or rooms. Other than that the door that went into the other adjoining room wouldn't lock and we had to put the dresser in front of it. The breakfast was terrible, the biscuits were soggy and the gravy was a thin as water and there was cereal all over the floor. It was the worst hotel I've stayed in. I do mystery shopping and this one would get a big fat ZERO! The company itself should send mystery shopers in and really find out about this hotel.
Tabatha
Stayed 2 nights in Feb 2026
