4/10 Poor
Verified traveller
22 Feb 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Overwhelming smell
So my experience at this hotel was pretty disappointing if I'm totally honest. There were things I loved like affordability and the location was great, not too far from all the fun Nashville stuff! It looked good on the outside and decently good on the inside. However, my room was almost unbearable to sleep in😅 It was clean, and that I appreciate, however, it smelled like the cleaning person literally went in our room, emptied an entire can of Lysol on every surface, and then shut the door and trapped it in. It honestly took our breaths away when we walked in. We tried to air out the room and it only helped a little. We called and asked to switch rooms but the employees didn't speak great English. They instead, came to our room and sprayed an air freshener in an attempt to mask it. So just more strong smelling chemicals on top of the other. I ended up wiping all the counters and nightstands and still could barely sleep. My throat felt weird from breathing it in. Thankfully I sleep with a cpap and was able to put that on and mask it some. Very uncomfortable experience. Had to change my cpap filter to untrap the scent!
Please if you read this, have your employees use less strong smelling chemicals, or at least wipe the surfaces after spraying or air out the rooms.
Otherwise, it would have been an excellent stay.
Verified traveller
Stayed 1 night in Feb 2024