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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property
Hotel with a restaurant, a short walk to Broadway

Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Room, 1 King Bed, Roll-in Shower
Property video
Meeting facility
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
The current price is AU$342
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Nashville

At Caption by Hyatt Downtown Nashville/The Gulch you'll be within just a 15-minute stroll of popular places like Broadway and Bridgestone Arena. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 3-property class Downtown Nashville hotel include Ryman Auditorium and Music City Center.

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km
  • Vanderbilt University - 18 min walk - 1.6 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Pins Mechanical Company - ‬5 min walk
  • ‪The Finch - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a restaurant, a short walk to Broadway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville/The Gulch also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 210 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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4.5 out of 5, Wonderful, 1,265 reviews
The price is AU$230
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

Is parking available at Caption by Hyatt Downtown Nashville/The Gulch?

Yep, Caption by Hyatt Downtown Nashville/The Gulch has valet parking for USD 60 per night.

How much does it cost to stay at Caption by Hyatt Downtown Nashville/The Gulch?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville/The Gulch on 28 Sept 2025 start from AU$342.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caption by Hyatt Downtown Nashville/The Gulch serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Caption by Hyatt Downtown Nashville/The Gulch?

No, Caption by Hyatt Downtown Nashville/The Gulch does not offer an airport shuttle service.

Is there a bar or restaurant at Caption by Hyatt Downtown Nashville/The Gulch?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Caption by Hyatt Downtown Nashville/The Gulch?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 635 reviews
Rating 8 - Good. 102 out of 635 reviews
Rating 6 - Okay. 41 out of 635 reviews
Rating 4 - Poor. 16 out of 635 reviews
Rating 2 - Terrible. 23 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

stefanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a small boutique so not the space of some hotels but enough. I saw many people walking in the area but we drove to Broadway which was about 5-6 minutes. The staff was very nice and helpful. The Seven Eleven downtown the street becomes like an outdoor “club” for guys/girls with motorcycles, but they seemed harmless. They mostly congregated in at the corner of the lot. There was some motorcycle noise, but not enough to keep us from sleeping. (my husband is a light sleeper). I would go back to stay.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance to broadway and other shoping areas but far enough away you're away from the noise of downtown strip. Only item of note during the hot weekend, Room AC was barely keeping up. It was a little warm in the room for my liking
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. We were able to have breakfast at Milk and Honey every morning and it’s not too far from Broadway and Painter’s Alley along with Midtown and 12th South. Everywhere is accessible from the hotel. The manager is also very accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

8/10 Good

Yuseon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two blocks off Broadway

It was comfortable,
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Stayed 2 nights in Jun 2025

2/10 Terrible

Kylan

Stayed 2 nights in Jun 2025

10/10 Excellent

Ethel

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but dowhill from Broadway where all the action is.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at athe Caption by Hyatt while attending the CMA fest. It wad so conveniently located within a few minute walking distance of the Gulch Area which has so many places to eat, drink, and shop. The main downtown Nash bar and restaurant scene is a short walk away as well and easy to get to. Hotel staff was so kind and helpful, rooms were amazing and honeslty one of the most comfortable beds I've slept on in hotels for a long time. We will be styaing there again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Michel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Friendly staff Cool lobby area
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian, MATTOON

Stayed 1 night in May 2025

10/10 Excellent

Satoshi

Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities, room comfort

Excellent location and excellent property.

Hotel was excellent. Perfect location for seeing Nashville and conveniently located very centrally between both the Gulch and Broadway. Our experience was only slightly affected by the lower than expected quality of the cleaning services. Our rooms were not cleaned well and we had to ask for toilet paper on several occasions as it was not actively replenished. The coffee machines are excellent but there was not enough creamer supplied. Our glasses were also not cleaned or replaced, which was disappointing.
Stayed 7 nights in May 2025

8/10 Good

Brian

Travelled with family
Liked: Property conditions & facilities
Good hotel stay to break up my trip drive.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Jun 2025

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how close everything was less than 15 mins walking to the bar part of broadway. Was only 5 minutes walking from more shopping and brunch at the Mockingbird was the bomb! Definitely will stay here again
Stayed 1 night in Jun 2025

4/10 Poor

Michelle, Belgrade

Travelled with partner
Disliked: Amenities
Not great! The street noise is very, very loud around the hotel. The rooms are very small. Staff wasn’t great. They gave us keys to a room that someone was already staying in and gave us an attitude at the front desk when we told them they gave us keys for a room that was already occupied and a man was in it when we opened the door. It was embarrassing for both parties. The girl working the from desk had a very bad attitude with us. Would not stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Courtnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, convenient
Stayed 1 night in May 2025

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Convenient location
Stayed 2 nights in May 2025