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4.2 out of 5

" Very friendly service " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

A luxury stay in Canberra awaits you at Garden City Hotel, BW Signature Collection. You'll be 2.8 km (1.7 mi) from Red Hill Nature Reserve and 3.2 km (2 mi) from Manuka Oval. Highlights at this hotel include in-room free WiFi, free internet, and plasma TVs.

The restaurant, Secret Garden Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, and pool loungers. Other amenities include free WiFi in public areas, a conference center, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Narrabundah hotel, you'll be 3.2 km (2 mi) from Manuka Shopping Centre and 3.3 km (2.1 mi) from The Cusack Centre.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 24 Mar. - 25 Mar.

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Garden City Hotel, BW Signature Collection ratings based on 449 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Garden City Hotel, BW Signature Collection

Everyone (294) Couples (72) Business (6) Family (57)
3 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're sorry to see you didn't have an amazing stay with us. We look forward to seeing you again soon for a better visit!

5 out of 5
Very friendly service

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Garden City Hotel Canberra

Thank you very much for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you again soon!

5 out of 5
Very familiar with this venue love its opposite a Golf Course very clean and freindly staff

Posted by on 7 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're glad you could enjoy your stay! We look forward to seeing you again soon!

3 out of 5

Posted by on 4 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're sorry to see we didn't exceed expectations this stay! We look forward to doing better next time!

4 out of 5
A very clean and comfortable stay.

Posted by on 22 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Garden City Hotel Canberra

Thank you very much for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you again soon!

5 out of 5
High standard accommodation at a good price.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

5 out of 5
Clean comfortable friendly staff

Posted by on 4 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

5 out of 5
Great location, clean and convenient

Posted by on 29 Jan. 2024

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Comment from Hotel Management

7 Feb. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

5 out of 5
Clean and comfortable. Although limited parking for guests.

Posted by on 4 Jan. 2024

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Comment from Hotel Management

7 Feb. 2024 by Garden City Hotel Canberra

Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

5 out of 5
Unfortunately there is not enough car parkinhg area to the entrance . Also they should have the milk replenished each day . There was not much milk to hsve several cups of tea or coffee. Other than those 2 things stay was very enjoyable

Posted by on 30 Dec. 2023

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Comment from Hotel Management

7 Feb. 2024 by Garden City Hotel Canberra

Hi, thanks for leaving your review. You should have been advised of the second, undercover carpark on check-in - we will have to make sure front desk is doing that! We will also be in touch with housekeeping regarding milk refills. Thanks for staying with us, we look forward to seeing you again soon.

About the Garden City Hotel, BW Signature Collection

Location 55 Jerrabomberra Avenue, Narrabundah, ACT 2604

Property Features

Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Kingston Canberra Station (2.7 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 18
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Garden City Hotel Narrabundah
  • Best Western Plus Garden City Narrabundah
  • Garden City Hotel Best Western Signature Collection Narrabundah
  • Best Western Plus Garden City
  • Garden City Best Western Signature Collection Narrabundah
  • Garn City Signature Collectio
  • Garden City Hotel BW Signature Collection
  • Garden City Hotel, BW Signature Collection Hotel
  • Garden City Hotel Best Western Signature Collection
  • Garden City Hotel, BW Signature Collection Narrabundah
  • Garden City Hotel, BW Signature Collection Hotel Narrabundah

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.