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Narita Gateway Hotel

4.0 star property

Photo gallery for Narita Gateway Hotel

Daily buffet breakfast (JPY 2200 per person)
Fitness facility
Lobby sitting area
3 restaurants, breakfast, dinner served; local cuisine
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Place, Omote-sandō
    ‪14 min walk‬
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room

  • Sleeps 2

Junior Double Suite

  • Sleeps 2

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed)

7.4 out of 10
Good
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room

  • Sleeps 1

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Double Room, Non Smoking (Semi Double Room)

8.0 out of 10
Very good
(49 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Triple Room

  • Sleeps 3

View all photos for Semi Double Room-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Semi Double Room-Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Junior Twin Suite

Desk, blackout curtains, iron/ironing board, cots/infant beds

Junior Twin Suite

  • Sleeps 2

View all photos for Standard double

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard double

  • Sleeps 2

View all photos for Twin And Extra Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Twin And Extra Room

  • Sleeps 3

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area

Junior Suite, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Suite-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite-Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Twin Room

  • Sleeps 2

About the area

Narita

A family-friendly stay in Narita awaits you at Narita Gateway Hotel. You'll be within a 15-minute walk of Omote-sandō and 2.1 km (1.3 mi) from Sakura-no-Yama Hill. Highlights at this hotel include 3 restaurants, a free airport shuttle and a free area shuttle. .The buffet restaurant, Senses, serves local cuisine and is open for breakfast and dinner. 竹灯 is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 9:30 AM. There's also RV/bus/truck parking, along with the convenience of free train pick-up service. .Near this 4-property class Oyama hotel, you'll find Naritasan Shinshoji Temple.

What's nearby

  • Omote-sandō - 14 min walk - 1.2 km
  • Sakura-no-Yama Hill - 4 min drive - 2.7 km
  • Naritasan Park - 5 min drive - 3.4 km
  • Narita Omotesando - 5 min drive - 3.7 km
  • Naritasan Shinshoji Temple - 6 min drive - 3.7 km

Getting around

  • Higashi-Narita Station - 5 min drive
  • Tokyo (NRT-Narita Intl.) - 10 min drive

Restaurants

  • ‪AVANTI - ‬3 min drive
  • ‪スシロー - ‬4 min drive
  • ‪丸源ラーメン - ‬4 min drive
  • ‪米倉食堂 - ‬4 min drive
  • ‪Terrace Restaurant - ‬9 min walk

About this property

Narita Gateway Hotel

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An area shuttle within 10 km and A roundtrip airport shuttle (available on request) are free. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 307 guestrooms or units
  • 10 levels
  • 10 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Narita Gateway Hotel offers 307 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Gatecafe
  • Senses
  • 竹灯

Things to do

  • Arcade/game room
  • Books
  • Gym
  • Piano
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Portable bathtub seat
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 10 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Frequently asked questions

What is the cancellation policy at Narita Gateway Hotel?

Narita Gateway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Narita Gateway Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Narita Gateway Hotel.

Is Narita Gateway Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Narita Gateway Hotel is a hit with families.

Does Narita Gateway Hotel serve breakfast?

Yeah, buffet brekkie is offered daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Narita Gateway Hotel?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:00 PM on request.

Is there a bar or restaurant at Narita Gateway Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Narita Gateway Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Narita Gateway Hotel?

No, pets are not allowed.

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1130 reviews
Rating 8 - Good. 361 out of 1130 reviews
Rating 6 - Okay. 212 out of 1130 reviews
Rating 4 - Poor. 75 out of 1130 reviews
Rating 2 - Terrible. 45 out of 1130 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport with convenience of shuttle bus. Rooms are a bit old but pretty spacious. There is a nice view of garden from the restaurant. Shuttle bus staff at the other hotel stop was quite rude to the passengers. I understand she needed to place everyone to the bus, however, she could approach in different manner.
Stayed 1 night in Dec 2025

4/10 Poor

Cyril

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was dirty , some spiders , looks like no one clean the room
Stayed 1 night in Dec 2025

8/10 Good

hasael aaron

Stayed 1 night in Dec 2025

8/10 Good

Gungor, Houston

Liked: Cleanliness, staff & service, amenities
Nice old, but clean hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Vertilia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Perfect for my family. Free shuttle to the station and the airport was definitely a plus
Stayed 2 nights in Nov 2025

6/10 Okay

Wally

Travelled with family
Worth it for its price
Stayed 1 night in Nov 2025

10/10 Excellent

Olivier

Stayed 1 night in Nov 2025

10/10 Excellent

Kade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

S.

Disliked: Cleanliness, amenities, property conditions & facilities
Very old and outdated rooms that are simply not competitive with other hotels in the area. Short staffing is obvious everywhere. Including the worse - at the breakfast buffet. When they run out of food, such as poached eggs, no staff would replenish it.. The ramen station would have no ramen for 30 minutes. The tuna sashimi station out of tuna for almost an hour. Staff would drop napkins during cleaning then just walk away as if they don't see it. Overall one of the worse breakfast buffet i have experienced in the entire Japan. Airport shuttle from hotel to airport is contracted to another company that you need to make reservations with .... adding significantly to travel stress. No staff i met seem to care about your stay. Most of the patrons seem to be with large tour groups. It does have a small koi pond with a BBQ restaurant on top of it. And that area takes great picture so that's usually what you see in reviews. They supply no deinking water but will give you one if you submit a review.
Stayed 1 night in Nov 2025

10/10 Excellent

Angie, Happy valley

Liked: Cleanliness, amenities, property conditions & facilities
Goos service and good brackfast.
Stayed 1 night in Nov 2025

6/10 Okay

Monica

Travelled with family
Too old
Stayed 1 night in Nov 2025

10/10 Excellent

Vivian

Stayed 1 night in Nov 2025

8/10 Good

Misato

Liked: Cleanliness, property conditions & facilities
Although it was an old building, the room was cleanly managed.
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

It was very good, shuttle to take you into town.
Stayed 3 nights in Nov 2025

8/10 Good

Marni, Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to and from the airport was great. Shuttle to the mall was handy. Room was more typical north american style.
Stayed 1 night in Nov 2025

4/10 Poor

Reiko

Disliked: Cleanliness, amenities, property conditions & facilities
Room 1004. Cannot control shower water temperature. Very hot and I burn my skin.I called for help but no one answered phone. Also can not keep water in tub. Needed serious maintenance for bathroom.
Stayed 1 night in Oct 2025

6/10 Okay

Anup

Stayed 1 night in Nov 2025

8/10 Good

Tennyson, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very courteous as well as shuttle drivers, both to and from airport as well as to AEON Mall. Stayed less than 3 hours at this hotel,but will definitely return on future stay if available.
Stayed 1 night in Oct 2025

2/10 Terrible

Jingyuan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Probably one of the worst check in and hotel experiences ever. Surcharge of one extra person although the room clearly has two beds which reasonably is meant for TWO people. Staff appears to be nonchalant. Neither rude or friendly. Kudos to photoshop. Room looks nothing like the pictures online. Extremely old and dilapidated. More like a rundown motel inside. The only highlight is the little garden.
Stayed 1 night in Oct 2025

4/10 Poor

Lexeniel Eoego

Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to the airport. Shuttle, however, needs reservation. Reservation online is not-English-friendly and glitchy for English users, but thankfully the front desk helped me reserve. Room controls are contemporary designs which is beautiful in its way but no thermostat control. Overall, good and convenient hotel for an affordable price.
Stayed 1 night in Oct 2025

8/10 Good

marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property, spacious rooms. Great shuttle service to and from the airport. Bonus...shuttle to main part of town for train, bus or just exploring.
Stayed 1 night in Oct 2025

4/10 Poor

Jerard Kenneth

Stayed 1 night in Oct 2025

4/10 Poor

Jerard Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amena

Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro, 77060

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed both restaurants that they had on location. I enjoyed that they had transportation to JR station and to Mall. Service was good. tv stopped working and they replaced my tv within 20 mins . really good service.
Stayed 2 nights in Oct 2025