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Tregenna Castle Resort

3.0 star property
Eco-certified hotel with 2 restaurants and golf course

Photo gallery for Tregenna Castle Resort

Indoor pool, seasonal outdoor pool
Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View | Private kitchen
Property grounds
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
The current price is AU$190
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Tregenna Castle Estate, Treloyon Avenue, St Ives, England, TR26 2DE
  • Porthminster Beach
    ‪6 min walk‬
  • St Ives Harbour
    ‪13 min walk‬
  • Carbis Bay Beach
    ‪15 min walk‬
  • Newquay (NQY-Newquay Cornwall)
    ‪51 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Portable fan
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Club Apartment

Club Apartment

Club Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Club Room, 1 Bedroom, Courtyard View

Club Room, 1 Bedroom, Courtyard View

Club Room, 1 Bedroom, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Room, 2 Bedrooms, 2 Bathrooms, Sea View

Club Room, 2 Bedrooms, 2 Bathrooms, Sea View

Club Room, 2 Bedrooms, 2 Bathrooms, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
2 bathrooms
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Classic Double or Twin Room, 1 Double Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room, 1 Double Bed

8.2 out of 10
Very good
(40 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Portable fan
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed with Sofa bed

Deluxe Double or Twin Room, 1 King Bed with Sofa bed

Deluxe Double or Twin Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, Multiple Beds, Ensuite, Courtyard View

Club Room, Multiple Beds, Ensuite, Courtyard View

Club Room, Multiple Beds, Ensuite, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms, Patio, Garden Area

Exclusive Apartment, 2 Bedrooms, Patio, Garden Area

Exclusive Apartment, 2 Bedrooms, Patio, Garden Area

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | View from room

Deluxe Apartment, Multiple Beds

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 29 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Classic Double or Twin Room, 1 Queen Bed, Sea View

Classic Double or Twin Room, 1 Queen Bed, Sea View | View from room

Classic Double or Twin Room, 1 Queen Bed, Sea View

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

Design Double Room | View from room

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View

Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View | Living area

Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Gallery Apartment, 1 Bedroom

Gallery Apartment, 1 Bedroom

Gallery Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View

Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View

Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Electric kettle
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View

Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View

Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | View from room

Superior Double or Twin Room, Sea View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Twin Beds

View all photos for Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View

Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View

Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, Garden View

Family Apartment, Garden View

Family Apartment, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View

Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View

Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

St Ives

At Tregenna Castle Resort you'll be within a 20-minute stroll of popular places like St Ives Harbour and Carbis Bay Beach. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and a golf course. .A day of pampering at Castle Beauty can include deep-tissue massages, hot stone massages and facials along with aromatherapy and reflexology. The restaurant, Godrevy View, serves British cuisine and is open for breakfast and dinner. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to a playground. 2906 square feet (270 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available daily between 8:00 AM and 10 AM. There's also the convenience of free self parking. .In the area of this 3-property class St Ives hotel, you'll find St. Michael's Mount.

What's nearby

  • Porthminster Beach - 6 min walk - 0.6 km
  • St Ives Harbour - 13 min walk - 1.1 km
  • Carbis Bay Beach - 15 min walk - 1.2 km
  • Porthmeor Beach - 16 min walk - 1.4 km
  • Tate St. Ives - 17 min walk - 1.5 km

Getting around

  • Carbis Bay Station - 4 min drive
  • Newquay (NQY-Newquay Cornwall) - 59 min drive

Restaurants

  • ‪Porthminster Beach Café - ‬8 min walk
  • ‪Harbour Gourmet Fish & Chips - ‬15 min walk
  • ‪The Lifeboat Inn - ‬15 min walk
  • ‪The Rum & Crab Shack - ‬17 min walk
  • ‪Hub - ‬15 min walk

About this property

Tregenna Castle Resort

Eco-certified hotel with 2 restaurants and golf course
Tregenna Castle Resort offers its guests a golf course, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the eco-certified Tregenna Castle Resort. Self parking is free.

Smoking is allowed in designated areas at this 3-star St Ives hotel.

  • 103 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Built in 1774
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
Tregenna Castle Resort offers 103 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This St Ives hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Spa
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4.3 out of 5, Excellent, 636 reviews
The price is AU$381
includes taxes & fees
14 Sept - 15 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10 AM for a fee: GBP 18 for adults and GBP 9 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Godrevy View
  • Olives

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 2,906 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1774
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 November 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 for adults and from GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 25 May and close on 16 September.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tregenna Castle Estate
Tregenna Castle Estate Hotel
Tregenna Castle Estate Hotel St Ives
Tregenna Castle Estate St Ives
Tregenna Estate
Tregenna Castle Hotel St Ives
Tregenna Castle Hotel
Tregenna Castle St Ives
Tregenna Castle
Tregenna Castle Resort St Ives
Tregenna Castle Resort
Tregenna Castle Resort St Ives, Cornwall
Tregenna Castle Resort Hotel
Tregenna Castle Resort St Ives
Tregenna Castle Resort Hotel St Ives

Frequently asked questions

What is the cancellation policy at Tregenna Castle Resort?

Tregenna Castle Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tregenna Castle Resort?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Tregenna Castle Resort on 5 Oct 2025 start from AU$189.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tregenna Castle Resort?

Yep, Tregenna Castle Resort has a free self car park.

Are there any beaches close to Tregenna Castle Resort?

Yep, Tregenna Castle Resort is a short 19-minute walk from Carbis Bay Beach.

Is there a spa on site at Tregenna Castle Resort?

There's no onsite spa, but this property does offer services like facials as well as prenatal massages.

Does Tregenna Castle Resort have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from May 25 to September 16). The property will be renovating one of the swimming pools from November 1 2025 until April 30 2026 (completion date subject to change).

What luxury perks are available at Tregenna Castle Resort?

Tregenna Castle Resort features an indoor pool, 2 restaurants and 2 bars.

Does Tregenna Castle Resort serve breakfast?

You bet, buffet brekkie is on offer daily from 8:00 AM to 10 AM.

Is there a free airport shuttle available at Tregenna Castle Resort?

No, Tregenna Castle Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Tregenna Castle Resort?

Yep, you can grab a meal at Tregenna Castle Resort's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Tregenna Castle Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Tregenna Castle Resort?

No, pets are not allowed.

Is there a golf course on site at Tregenna Castle Resort?

Yep, Tregenna Castle Resort has a 9-hole golf course. Golf clubs and a clubhouse are also available.

Tregenna Castle Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1004 reviews
Rating 8 - Good. 328 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely resort in a beautiful location. The staff were very friendly and helpful. We would have liked to be able to have breakfast earlier ( they only start at 7.45am) and the gym facilities don’t open til 9am.
Stayed 1 night in Jul 2025

8/10 Good

Gemma

Travelled with family
Beautiful grounds and good location, rooms need updating though and cleanliness was just ok. Service however was great, staff very helpful and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

Melita

Liked: Cleanliness, property conditions & facilities
Nice hotel and room
Stayed 1 night in Apr 2025

8/10 Good

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and beautiful place. Room was big and clean. Indoor swimming pool needs cleaning.
Stayed 3 nights in May 2025

8/10 Good

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Let me just say, the place is beautiful and the staff clearly work hard to maintain it. The comments below indicate areas I feel fell short of my expectations for such a place. 1. I just felt the hotel didn’t care about how we were getting on. In the 6 nights we stayed in one of the hotel apartments not once did anyone ask if we needed fresh towels or even if we had any problems. 2. I call this place 10m Posh I.e. outside of 10m it looks great. Within 10m you see the cut corners like cheap apartment furniture, really bad bread for breakfast and having to actually pay £1 for a towel in the indoor pool. 3. The breakfast was nice but not worth the £18 per adult. It just isn’t. Having to book a time for breakfast is also mad, especially for a buffet breakfast I’ve already paid for. 4. The tennis courts are locked all day unless we get a key, and then it’s limited to 7pm. Why? It’s day light to 10pm these days. 5. I suspect the hotel is understaffed and the grounds are taking an uneven number of staff to maintain them at the expense of a quality hotel experience. 6. The hotel bar is shockingly expensive. Ok the views are nice, but £7.50 for a cider? 7. Family evening catering is bad. Very weird menu choices with all sorts of Korean stuff on the menu. A lot of families were staying and I’m fairly sure if they catered for those families in the evening they’d do a lot better. It’s like someone had a bright idea for a menu without actually asking what people like. Thats it!
The main castle building
The view from the castle front over St. Ives
The view from our Gallery Apartment
Stayed 6 nights in May 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with easy access to town. Our suite was lovely and quiet.
Stayed 2 nights in May 2025

6/10 Okay

Sukhdev, Nuneaton

Travelled with family and small children
Disliked: Cleanliness
It’s a nice place tennis, swimming pool, available onsite it’s only a short walk from the beach good views however lunch and dinner are very expensive I mean for a kids meal of fish fingers, chips and peas we were charged £16
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely grounds and very accommodating friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Lucille

Stayed 2 nights in May 2025

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room entry doors would benefit being ‘soft close’ Heard lots of door slamming when other guests were coming and going. We had no heating control in our room some rooms do. The carpet was old and smelt so.
Stayed 2 nights in May 2025

8/10 Good

Matthew

Liked: Cleanliness, room comfort

Great Stay

beautiful grounds and amenities. Floors very squeeky and noise from neighboring rooms and hallways very noticeable. Staff was quiet friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sized bedroom, really comfortable bed and very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

dan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in May 2025

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
What I didn't like was that they put me in a room that bore absolutly no resemblence to the one you sold me. I am as a result unlikely to ever use you again.
Stayed 5 nights in May 2025

6/10 Okay

Frederick

Travelled with family
Stayed 5 nights in Apr 2025

10/10 Excellent

Elisavet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a little noisy with screaming kids also pool water didn't feel clean... Great staff, friendly, love the gardens.
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location is both great and awkward at the same time. Great because it is close enough to walk to town without needing to use the car, but awkward for those of us who can't cope so well with the hill climb back to the hotel. It's fine for young/fit/healthy! There are two or three bus numbers which do go up the hill past the hotel entrance, just a couple of stops from the town, which is a lot cheaper than the taxi option. For us, the dining was too 'haute cuisine' for our taste so we went into town to eat, but that's personal taste. However, the breakfast was great (buffet, full English plus many other things). There was no proper lounge to relax in during the evening, but there were sofas and chairs in some other places. The lift only serves the main hotel building, so expect only stairs in the Courtyard rooms, and external apartments. Our particular en-suite had a nasty smell on arrival which we reported. Our short stay unfortunately meant there was no time to use the leisure facilities so can't comment on those. All the staff were pleasant, and the grounds were nice to walk around. Our stay was at the end of April 2025, and parking in town during the mornings was just achievable, but I guess would be almost impossible during high season.
Stayed 2 nights in Apr 2025

8/10 Good

Elizebeth

Liked: Staff & service, property conditions & facilities
L
Stayed 2 nights in Apr 2025

10/10 Excellent

Paresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The accommodation was spacious, clean, and lovely.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Juncheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Exceeded expectations! Great location, just a few minutes' walk through a shortcut to the beaches! Clean and spotless! Nice buildings with windows facing the sea! A separate room for two children and a little stair gate for baby protection. The staff looks elegant yet warm-hearted, like royal British service. I recommend it!
Stayed 1 night in Apr 2025