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The Royal Snail

4.5 star property

Photo gallery for The Royal Snail

Outdoor pool
Bar (on property)
Lobby
Daily continental breakfast for a fee
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$154
includes taxes & fees
23 June - 24 June

Explore the area

View map
Avenue de la Plante 23, Namur, 5000
  • Place, Grand Casino de Namur
    ‪3 min walk‬
  • Place, Castle of Namur
    ‪10 min walk‬
  • Place, Felicien Rops Museum
    ‪16 min walk‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room (Pool side)

Standard Room (Pool side)

Standard Room (Pool side)

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (River side)

Deluxe Room (River side)

Deluxe Room (River side)

7.8 out of 10
Good
(10 reviews)
  • River view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side)

Deluxe Room (Pool side)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (Garden side)

Superior Room (Garden side)

Superior Room (Garden side)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Namur

A luxury stay in Namur awaits you at The Royal Snail. Within just a 15-minute stroll, you'll find Castle of Namur and Halle al’Chair. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Agathopede, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to bike hire and aerobics classes. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Namur hotel include Terra Nova and Place d'Armes.

What's nearby

  • Grand Casino de Namur - 3 min walk - 0.3 km
  • Castle of Namur - 10 min walk - 0.9 km
  • Terra Nova - 10 min walk - 0.9 km
  • Place d'Armes - 15 min walk - 1.3 km
  • Felicien Rops Museum - 16 min walk - 1.4 km

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 39 min drive

Restaurants

  • ‪Circus Casino Resort - ‬3 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪Le Fief de Namur - ‬11 min walk
  • ‪La Carte Du Roi - ‬11 min walk
  • ‪Le Château de Namur - ‬15 min walk

About this property

The Royal Snail

The Royal Snail offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a library are also featured at the luxury The Royal Snail. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Namur hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • Built in 2013
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Snail offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Reception
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 258 reviews
The price is AU$124
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agathopede

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.79 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

What is the cancellation policy at The Royal Snail?

The Royal Snail offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Snail?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at The Royal Snail on 23 June 2026 start from AU$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Snail?

Yep, The Royal Snail has valet parking for EUR 15 per night.

Is there a spa on site at The Royal Snail?

Yep, there is an onsite spa at The Royal Snail. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Royal Snail have a pool?

The Royal Snail has an outdoor pool.

What makes The Royal Snail a romantic place to stay?

A hot tub and garden-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Royal Snail.

Does The Royal Snail serve breakfast?

You bet, continental brekkie is served on weekdays between 7 AM and 10 AM and on weekends from 8 AM to 11 AM.

Is there a free airport shuttle available at The Royal Snail?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Royal Snail?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Royal Snail?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Snail?

No, only service animals are allowed.

The Royal Snail Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 473 reviews
Rating 8 - Good. 173 out of 473 reviews
Rating 6 - Okay. 53 out of 473 reviews
Rating 4 - Poor. 16 out of 473 reviews
Rating 2 - Terrible. 6 out of 473 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer break in Namur

Good rooms, friendly staff, nice breakfast, great location!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for The Flow, at 15 minutes walk away. Comfortable hotel with character and the staff were delightful. Good value for money.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Renato

Excellent
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fond6

What a find! Lovely, quirky place with enthusiastic staff. Some parking right there and big underground carpark with EV chargers not too far away. Right on the river with good access I to town. But we were too tired to leave the building for dinner, and that was great. Superb good choices and every tasted fantastic. Even if you weren't staying here, a great place for a quiet informal.meal.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie perfect, nette hotel.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is an amazing example of using space wisely, however you can only access the hot tub with a spa session which is misleading considering it’s listed as an amenity on Hotels.com. There was also no staff at the front desk when we arrived so our illegally parked car was stressful while we waited 10 minutes for someone to check us in and let us know what the parking options were with the hotel. Room decor was very hip and the place had a great vibe.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

very cozy hotel, rooms are big, very clean and the employees are all nice and kind
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

general

we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022
Verified

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Super enkel parking probleem
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

emile

The shower was cold as the boiler broke down. Reception said it was fixed and would work again which wasn't the case.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience

Noisy (the hotel provides ear plugs) & smelly bedding. Overall, a bad experience, with features listed on the website and that cost in fact a fortune ! As a frequent traveller, I think that it does not deserve 4 stars.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help. Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me! Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options. The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these. The gym is small and functional (TV was missing from wall when we were there). The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool! The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc. I would highly recommend this hotel and definitely return!
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Beware of fraudulent exit charges in this hotel

I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used. When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge. I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks. If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Chambre confortable, personnel agréable.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Christianus

standaard, netjes, gewoon ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

eliane

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et impeccable, grande terrasse, Mini bar,et cafetière
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Régis

Disliked: Cleanliness, amenities, property conditions & facilities
Aune approche professionnelle pour un 4 étoiles, un manque cruel d'informations
Stayed 1 night in Dec 2025