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3.8 out of 5

"Older style Resort Room in reasonable condition considering age. Vaulted Ceiling and plenty of glass gives it an airy feel. No Towels in room, a mino ... " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

At The Cubana Resort Nambucca Heads you'll be 1.1 km (0.7 mi) from Nambucca Heads Island Golf Club and 3.8 km (2.4 mi) from Shelly Beach. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 37 rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Safes, hair dryers, and irons/ironing boards are also available.

The restaurant, Rendezvous, is open for breakfast and dinner. Rendevous Bar is the motel's own bar, serving drinks along with dinner and light fare. Enjoy the spa tub and sauna as well as access to free bike rentals. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM.

With a stay at this 3.5-star Nambucca Heads motel, you'll be 37.3 km (23.2 mi) from Bonville Golf Resort and 50.4 km (31.3 mi) from Coffs Harbour Marina.

The Cubana Resort Nambucca Heads ratings based on 89 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Cubana Resort Nambucca Heads

Everyone (43) Couples (22) Family (25)
3 out of 5

Posted by on 18 Mar. 2020

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19 Mar. 2020 by Kristy

Thank you for the rating! Would love to further discuss your experience if you'd like to contact us here at the resort. Best wishes,

3 out of 5
Older style Resort Room in reasonable condition considering age. Vaulted Ceiling and plenty of glass gives it an airy feel. No Towels in room, a minor oversight, quickly corrected by Reception. Bed was only so, so. Too hard. A nice, soft, comfy bed would make a big difference.

Posted by on 17 Mar. 2020

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19 Mar. 2020 by Kristy

Hello, thank you for taking the time to share your experience. We completely agree that our rooms feel spacious and are lucky to have such classic building bones to work with. We have plans to refresh our interiors over the coming months and hope to welcome back soon to a restful seaside escape. Thanks again.

5 out of 5
Great location fantastic resort the best restaurant

Posted by on 25 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Kristy

How fabulous! So happy to hear how much you enjoyed yourself and the delicious Hemmingways. Come back and visit again soon. Thank you for the kind words, Kristy

4 out of 5
Great location. Very clean. Staff friendly. Pets welcome. Good atmosphere.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by Kristy

Happy to hear we ticked so many boxes! Hope to welcome you back again soon.

5 out of 5
The staff were all friendly and welcoming. Great location. Nice restaurant and outlook. Loved the new bright colour scheme. Will definitely stay here again.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Kristy

We will welcome you back in the friendliest (and most colourful) way whenever you wish to join us. See you soon!

5 out of 5
The staff at Cubana were so lovely that we decided to extend our stay. We ended up doubling our original booking and could not be happier with the decision. The grounds are well kept and beautiful and the whole place is being painted.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Kristy

Awww shucks! You know we loved you staying and hope you change your mind and stay forever. Thank you for the lovely review, see you when the paint is cured :)

4 out of 5
If you are looking for accommodation well priced, very clean and pet friendly in a great location then I recommend you try here. I found the staff to be very friendly and knowledgable when it came to recommendations for dinner/coffee/ seafood and so on. I will be back.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Kristy

We will be ready and waiting for your return! Thank you for sharing your experience, it's wonderful to hear you enjoyed your stay and the team made you feel as informed as a local. See you soon.

5 out of 5
Clean, near highway, staff friendly, spacious, flexible

Posted by on 5 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Kristy

Thank you for sharing your experience at Cubana, it sounds as though you had a lovely stay by the sea. See you again soon.

3 out of 5
Conveniently located. In process of being renovated.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Kristy

Hello, Thank you for your feedback. We also feel The Cubana is the perfectly located pit stop on the eastern coastal drive and hope to welcome you back next year once our refresh is complete. Cheers,

5 out of 5
Excellent stay and great value for money, staff were extremely friendly and helpful

Posted by on 15 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Kristy

Lovely to hear you enjoyed your time with us and the team made you feel so welcome. Thank you for sharing your feedback, hope to welcome again soon.

Property Features

As a guest of The Cubana Resort Nambucca Heads, you'll find an outdoor pool, a spa tub, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this motel measures 861 square feet (80 square meters) and includes a conference center. A terrace, barbecue grills, and a garden are also featured at The Cubana Resort Nambucca Heads. Self parking is free. This 3.5-star Nambucca Heads motel is smoke free.

  • 1 floor
  • 37 guestrooms or units
  • 3 buildings
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coffs Harbour, NSW (CFS) (47.1 km / 29.2 mi)
  • Train station: Nambucca Heads Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

The Cubana Resort Nambucca Heads offers 37 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Nambucca Heads motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Rendezvous - Overlooking the pool and garden, this restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Rendevous Bar - Overlooking the pool and garden, this bar serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 25 per person (approximately)
  • Pet fee: AUD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Destiny Motor
  • Best Western Destiny Motor Inn
  • Best Western Destiny Motor Inn Nambucca Heads
  • Best Western Destiny Motor Nambucca Heads
  • Destiny Motor Inn Nambucca Heads
  • Destiny Motor Inn
  • Destiny Motor Nambucca Heads
  • Destiny Motor
  • Best Western Nambucca Heads
  • Nambucca Heads Best Western
  • The Cubana Nambucca Heads
  • Destiny Motor Inn Nambucca Heads
  • The Cubana Resort Nambucca Heads Motel
  • The Cubana Resort Nambucca Heads Nambucca Heads
  • The Cubana Resort Nambucca Heads Motel Nambucca Heads

You should know

  • Reservations are needed for golf tee times. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.