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KAMENOI HOTEL Kusatsu Resort

2.5 star property
Ryokan with free parking, 5-minute walk to Kusatsu Onsen Gate

Photo gallery for KAMENOI HOTEL Kusatsu Resort

Hot springs
[Non-Smoking] Japanese-Western
Hot springs
Public bath
Hot springs

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

View map
15-8, Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711
  • Place, Yubatake
    ‪8 min walk‬
  • Place, Sainokawara Park
    ‪11 min walk‬
  • Place, Kusatsu Onsen Ski Resort
    ‪3 min drive‬

Room options

View all photos for [Non-Smoking] Japanese Room 7.5 Tatami without Bath

[Non-Smoking] Japanese Room 7.5 Tatami without Bath

[Non-Smoking] Japanese Room 7.5 Tatami without Bath

Highlights

Fridge
Daily housekeeping
In-room safe
  • 29 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Non-Smoking] Japanese Room 10 Tatami without Bath

[Non-Smoking] Japanese Room 10 Tatami without Bath

[Non-Smoking] Japanese Room 10 Tatami without Bath

Highlights

Fridge
Daily housekeeping
In-room safe
  • 32 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Non-Smoking] Japanese Room 10 Tatami

[Non-Smoking] Japanese Room 10 Tatami

[Non-Smoking] Japanese Room 10 Tatami

Highlights

Fridge
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Non-Smoking] Japanese Room 10 Tatami + 8 Tatami without Bath

[Non-Smoking] Japanese Room 10 Tatami + 8 Tatami without Bath

[Non-Smoking] Japanese Room 10 Tatami + 8 Tatami without Bath

Highlights

Fridge
Daily housekeeping
In-room safe
  • 53 sq m
  • Mountain view
  • Sleeps 9
  • 9 Twin Futons

View all photos for [Non-Smoking] Japanese-Western

[Non-Smoking] Japanese-Western

[Non-Smoking] Japanese-Western

Highlights

Fridge
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 71 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for [Non-Smoking] Twin room

[Non-Smoking] Twin room

[Non-Smoking] Twin room

Highlights

Fridge
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

About the area

Kusatsu

At KAMENOI HOTEL Kusatsu Resort you'll be within just a 5-minute stroll of Kusatsu Onsen Gate and within 15 minutes of Yubatake. Highlights at this ryokan include a restaurant, free self-parking and a free area shuttle. .The restaurant, 草津スカイテラスMINORI, serves local cuisine and is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, luggage storage and a front desk safe. Japanese breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of an area shuttle. .Sights within a 15-minute walk of this Kusatsu ryokan include Sainokawara Park and Ohtakinoyu Hot Springs.

What's nearby

  • Ohtakinoyu Hot Springs - 8 min walk - 0.7 km
  • Kusatsu Town Onsen Museum - 8 min walk - 0.7 km
  • Yubatake - 8 min walk - 0.7 km
  • Sainokawara Park - 11 min walk - 0.9 km
  • Kusatsu Onsen Ski Resort - 3 min drive - 2.7 km

Getting around

  • Naganohara-Kusatsuguchi Station - 22 min drive
  • Yudanaka Station - 42 min drive

Restaurants

  • ‪夢花 - ‬9 min walk
  • ‪ロドンの館 - ‬10 min walk
  • ‪森田コーヒー - ‬5 min walk
  • ‪マノス - ‬5 min walk
  • ‪本家ちちや 高原ルート店 - ‬8 min walk

About this property

KAMENOI HOTEL Kusatsu Resort

Ryokan with free parking, 5-minute walk to Kusatsu Onsen Gate
There's a restaurant on site. WiFi is free in public spaces. KAMENOI HOTEL Kusatsu Resort offers its guests hot springs. KAMENOI HOTEL Kusatsu Resort also features a vending machine, shopping on site, and a front desk safe. Free self parking is available.

This Kusatsu ryokan is smoke free.

  • 103 guestrooms or units
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • No smoking on site
  • Dining venue
KAMENOI HOTEL Kusatsu Resort offers 103 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Front of property
Kusatsu Onsen Daitokan
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
3.8 out of 5, Good, 642 reviews
The price is AU$194
8 Dec - 9 Dec
Kusatsu Onsen Daitokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee
  • A restaurant

Restaurants on site

  • 草津スカイテラスMINORI

Things to do

  • 2 indoor/outdoor hot springs
  • Shopping
  • Ski equipment rentals

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments and PayPay.

Property Registration Number 群馬県指令吾保第000941-00000012

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu

Frequently asked questions

What is the cancellation policy at KAMENOI HOTEL Kusatsu Resort?

KAMENOI HOTEL Kusatsu Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at KAMENOI HOTEL Kusatsu Resort?

Yep, KAMENOI HOTEL Kusatsu Resort has a free self car park.

Does KAMENOI HOTEL Kusatsu Resort serve breakfast?

Yep, Japanese breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at KAMENOI HOTEL Kusatsu Resort?

No, KAMENOI HOTEL Kusatsu Resort does not offer an airport shuttle service.

Is there a bar or restaurant at KAMENOI HOTEL Kusatsu Resort?

Yep, you can grab a meal at KAMENOI HOTEL Kusatsu Resort's onsite restaurant that serves local cuisine.

What time are check-in & check-out at KAMENOI HOTEL Kusatsu Resort?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at KAMENOI HOTEL Kusatsu Resort?

No, pets are not allowed.

Reviews

KAMENOI HOTEL Kusatsu Resort Reviews

7.6

Good

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 295 reviews
Rating 8 - Good. 127 out of 295 reviews
Rating 6 - Okay. 65 out of 295 reviews
Rating 4 - Poor. 23 out of 295 reviews
Rating 2 - Terrible. 9 out of 295 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Handy shuttle to town and bus station. Very good dinner and breakfast. Not much English but otherwise very helpful staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. The hallway was very dingy not nice at all and the futon bed they put on the floor for me was horrible. Having said that, I have never slept on the floor so it was the first time for me. The resort Onsen was amazing.
Stayed 1 night in Jun 2025

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Heidi, silver springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the center of town. They also offer transportation. The staff was super sweet and helpful and the room comfortable. You do sleep on the floor if you get a traditional Japanese room, but it was not bad. The hot springs are not tattoo friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

CHIU YAT ELDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul, Modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience.
Stayed 2 nights in Dec 2024

8/10 Good

Peter, San Jose

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Stayed 1 night in Oct 2024

4/10 Poor

Timothy, Fairfield

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful. The in room bathroom was in need of repair. The fact i needed to reserve breakfast a day in advance is absurd.
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Location is very good and staff are good and helpful
Stayed 2 nights in Jun 2024

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and very disappointed. Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet. Wifi didn’t work in our room, only reached the lobby and first floor.
Stayed 2 nights in Dec 2023

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Weimin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is too old, need improvement.
Stayed 2 nights in May 2023

10/10 Excellent

Luo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Long-Shiuh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

nakamura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but keep good maintenance. I have an request that need mantion men and women onsen entrance in English. Hopefully you consider it.
Stayed 1 night in Feb 2023

10/10 Excellent

Makoto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is verry friendly❤️❤️❤️🙏
Stayed 1 night in Jan 2022

8/10 Good

Cris, Tokyo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice
Stayed 3 nights in Dec 2020

6/10 Okay

Mayli

Stayed 1 night in Aug 2019

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良い場所でした！ 私は車で行きましたが、バスターミナルまで徒歩5〜10分ほどなので、高速バスでも行けるのが良いところだと思います
Stayed 1 night in Jul 2025

8/10 Good

masami

Travelled with partner
Liked: Cleanliness, staff & service
湯畑近くにあるグループホテルの温泉にも無料で入れて、異なる源泉を堪能する湯めぐりも楽しめたのでよかった。これをもっと大きく宣伝してもいいのになと思う。
夕食。 お腹いっぱいになりました。
湯畑 ホテルから定期に無料バスが出てます。
Stayed 1 night in Aug 2025

8/10 Good

Masahiro

Travelled with family and small children
Liked: Staff & service
夕食、朝食が美味しかった。
Stayed 1 night in Aug 2025