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Hatago

3.0 star property

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Photo gallery for Hatago

Exterior
Exterior
In-room safe, free rollaway beds, free WiFi
View from room
Lobby sitting area
Reviews
9.4

Exceptional

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3330-20 Motojuku, Higashiagatsuma, Gunma-ken, 377-0933
  • Popular LocationKaruizawa Toy Kingdom36 min drive
  • Popular LocationHoshino Onsen Hot Spring44 min drive
  • Popular LocationKaruizawa Prince Shopping Plaza49 min drive

Room options

View all photos for Japanese-style room (Open Air Bath) Nagai-juku

Flat-screen TV

Japanese-style room (Open Air Bath) Nagai-juku

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Hairdryer
Private bathroom
Bidet
  • River view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-style room (Open Air Bath) Ozasa-juku

Flat-screen TV

Japanese-style room (Open Air Bath) Ozasa-juku

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Private bathroom
Spring-water bath
Bidet
  • River view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-style room Seseragi-kan

Flat-screen TV

Japanese-style room Seseragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Hairdryer
Bidet
In-room massage
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-style room (Portial Open Air Bath) Yasuragi-kan

In-room dining

Japanese-style room (Portial Open Air Bath) Yasuragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Spring-water bath
Bidet
Hairdryer
  • Sleeps 8
  • 8 Single Futons

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The price is AU$361
for 1 night
includes taxes & fees
19 June - 20 June
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About the area

Higashiagatsuma

At Hatago, you'll be 33.9 km (21.1 mi) from Karuizawa Toy Kingdom. Highlights at this ryokan include 2 coffee shops/cafes, a restaurant and free self-parking. .This ryokan has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and spa services. There's also the convenience of free train pick-up service. .Attractions in proximity to this 3-property class Higashiagatsuma ryokan include Shima River and Yubatake.

What's nearby

  • Karuizawa Toy Kingdom - 36 min drive
  • Karuizawa Snow Park - 42 min drive
  • Hoshino Onsen Hot Spring - 44 min drive
  • Karuizawa Prince Shopping Plaza - 49 min drive
  • Karuizawa Prince Hotel Ski Resort - 50 min drive

Getting around

  • Sakudaira Station - 58 min drive

Restaurants

  • ‪やまと屋八ッ場本店 - ‬15 min drive
  • ‪浅間酒造観光センター - ‬16 min drive
  • ‪かない亭 - ‬20 min drive
  • ‪きこり - ‬24 min drive
  • ‪村上家釜めし - ‬19 min drive

About this property

Hatago

Comfortable ryokan with spa services and 24-hour front desk
There's a restaurant on site, along with 2 coffee shops/cafes. WiFi is free in public spaces. Hatago offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, a library, and a garden are also featured at Hatago. Free self parking is available.
  • 27 guestrooms or units
  • 2 coffee shops
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • 1 conference room
  • Dining venue
Hatago offers 27 accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions are featured in guestrooms. This Higashiagatsuma ryokan provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (complimentary) are also available.
Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hatago Inn Higashiagatsuma
Hatago Higashiagatsuma
Hatago
Hatago Ryokan
Hatago Higashiagatsuma
Hatago Ryokan Higashiagatsuma

Frequently asked questions

What is the cancellation policy at Hatago?

Hatago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hatago?

Yep, Hatago has a free self car park.

Is there a spa on site at Hatago?

There's no onsite spa, but this property does offer spa services.

Is Hatago family-friendly?

You bet! With amenities such as free train station drop-off, as well as free extra beds in the guestrooms, it's no surprise that Hatago is a hit with families.

Is there a free airport shuttle available at Hatago?

No, Hatago does not offer an airport shuttle service.

Is there a bar or restaurant at Hatago?

Yep, you can grab a meal at Hatago's onsite restaurant.

What time are check-in & check-out at Hatago?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hatago?

No, only service animals are allowed.

Hatago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very antique setting, awesome food. Staffs are very nice. Pay attention to the hot springs. Only “medicine hot springs” are the natural ones. The others are just hot water.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jay, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly helpful and friendly. Hotel is breath-taking and truly is a time portal to another era while still having modern necessities and comforts. Strongly recommend seeing this hotel at least once. 5/5 love!
Stayed 1 night in Sep 2018

8/10 Good

CHAOLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful place for a getaway. Room, food and service was wonderful. Will definitely be going again soon!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
従業員の方々の対応のみ最高でした。
従業員の方々の対応のみ最高でした。 再度訪問する事は無いでしょう。
Stayed 1 night in May 2019

10/10 Excellent

kazuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
時間も忘れる最高の旅行になりました。
Stayed 1 night in Sep 2018

8/10 Good

AKIHIDE

満足でした
とても立派で重厚な素敵な建物でスタ ッフの対応も非常にやさしく丁寧でした。 ただ水回りの臭いが気になりました
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tzu ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful stay
A wonderful stay. But the dinner is a little too much.
Stayed 1 night in Feb 2018

10/10 Excellent

Cheung Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both The breakfast and dinner are extremely delicious and special with the traditional Japanese taste. The ingredients are fresh and good quality and delicately prepared by the highly skillful chefs. What a wonderful experience. The room is clean, onsen is comfortable and special with the view of the adjacent river. Staffs are very helpful . Don’t miss the museum inside the hotel which got lots of collections and definitely worth taking a look. The only disadvantage is the location which is very far away from the tourist site . The road is quite difficult to drive . I made some mistake and take some time to reach the hotel and almost missed the dinner. Remember to have extra traveling time to get to the hotel
Stayed 2 nights in Dec 2017