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The Crossroads Hotel Westlands

3.0 star property
Hotel with free parking, near Nairobi National Museum

Photo gallery for The Crossroads Hotel Westlands

Exterior
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Meeting facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
Westlands Road, Nairobi, 00200
  • Sarit Centre
    ‪15 min walk‬
  • The Aga Khan University Hospital
    ‪4 min drive‬
  • Yaya Centre
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

1 bedroom, premium bedding, in-room safe, desk

Comfort Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
2 bedrooms
Blackout curtains
Premium bedding
2 bathrooms
  • 66 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
Free bottled water
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Nairobi

At The Crossroads Hotel Westlands you'll be within just a 15-minute stroll of Nairobi National Museum and Sarit Centre. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, luggage storage and a lift. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Westlands hotel, you'll be 3.1 km (1.9 mi) from The Aga Khan University Hospital and 5 km (3.1 mi) from Yaya Centre.

What's nearby

  • Nairobi National Museum - 10 min walk - 0.9 km
  • Sarit Centre - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 4 min drive - 2.6 km
  • Yaya Centre - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 8 min drive - 5.1 km

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive

Restaurants

  • ‪Blue Martini - ‬8 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Open House Restaurant - ‬14 min walk
  • ‪Shamura - ‬2 min walk

About this property

The Crossroads Hotel Westlands

Hotel with free parking, near Nairobi National Museum
The Crossroads Hotel Westlands offers its guests concierge services, laundry facilities, and a lift. Event space at this hotel measures 710 square feet (66 square metres) and includes conference space. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 34 guestrooms or units
  • 710 sq ft of conference space
  • 66 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
The Crossroads Hotel Westlands offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is AU$147
includes taxes & fees
1 Oct - 2 Oct
Best Western Plus Meridian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 710 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 10 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 for adults and from USD 4 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

Frequently asked questions

Is parking available at The Crossroads Hotel Westlands?

Yep, The Crossroads Hotel Westlands has a free self car park.

What makes The Crossroads Hotel Westlands a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Crossroads Hotel Westlands.

Does The Crossroads Hotel Westlands serve breakfast?

You bet, full brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Crossroads Hotel Westlands?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Crossroads Hotel Westlands?

Check-in begins at noon. Check-out time is 11:00 AM.

Reviews

The Crossroads Hotel Westlands Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 101 reviews
Rating 8 - Good. 37 out of 101 reviews
Rating 6 - Okay. 6 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

Reviews

10/10 Excellent

Sybil M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just as it appeared in the booking site, our stay was pleasant and everyone was friendly. I will stay here again and recommend for families. 😊
Stayed 1 night in Jun 2025

10/10 Excellent

ronald

Stayed 1 night in Apr 2025

4/10 Poor

Hamoud Awdah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no drinking water in the room and when I asked for it they didn't bring enough and argued about price Reception refused to give any discount although i am their customer for many times
Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff did a really great job housekeeping was always on the ball. The breakfast is definitely worth the investment Great way to start a day with areally nice selection. Depending on the activities you have planned the convenience of the location will make a big difference. For me it was quite a bit of travel to try to get out to any of the Safari and interactivities. But any of the Ubers was quick to take care of that.
Stayed 9 nights in Mar 2025

8/10 Good

Misheck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Zewelanji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.
Stayed 1 night in Feb 2025

8/10 Good

Anne Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and centrally located hotel in Westlands

Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop. The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight. Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport. I would highly recommend this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The only complaint would be the breakfast buffet was not great. They had pancakes but no butter or syrup for them.
Stayed 4 nights in Jan 2025

10/10 Excellent

mads

Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place. good value
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Jan 2025

8/10 Good

Ahmed

Stayed 4 nights in Nov 2024

8/10 Good

Karlie, Whitehorse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop, clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Stay

I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Menuka

Stayed 6 nights in Dec 2024

6/10 Okay

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a good one, but the breakfast service needs serious improvement
Stayed 2 nights in Nov 2024

8/10 Good

Misheck

Stayed 1 night in Nov 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Nov 2024

8/10 Good

Misheck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all amenities close by
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice!

Great hotel
Stayed 3 nights in Oct 2024