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Sarova Panafric Hotel, Nairobi Upper Hill

Property class: 4

Photo gallery for Sarova Panafric Hotel, Nairobi Upper Hill

A modern hotel with a large pool, a wellness center, and a balcony with glass railings.
Property video
A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink.
A balcony with wicker furniture, a glass table with a vase of flowers, and a view of buildings in the background.
A modern hotel with a large glass facade, surrounded by lush greenery and palm trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$268
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Place, Uhuru Park
    ‪5 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪20 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a large bed, a desk, a red chair, and a carpeted floor.

Studio Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Premier

A hotel room with a bed, desk, chair, TV, and large windows offering a view of the outdoors.

Executive Queen Room - Premier

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

A hotel room with a large bed, a bathroom with a bathtub, and a mirror.

Signature Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panafric Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Panafric Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Queen Room

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Panafric Deluxe Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

A hotel room with a large bed, a desk, and a view of the outdoors.

Executive Queen Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a large painting on the wall.

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Panafric Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Panafric Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Nairobi

At Sarova Panafric Hotel, Nairobi Upper Hill you'll be within just a 15-minute stroll of Uhuru Park and Nairobi Gallery. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. 2325 square feet (216 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Kilimani hotel include Kenyatta International Convention Centre and Nairobi National Museum.

What's nearby

  • Uhuru Park - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • University of Nairobi - 15 min walk - 1.3 km
  • City Square - 20 min walk - 1.7 km
  • Kenyatta International Convention Centre - 20 min walk - 1.7 km

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬7 min walk
  • ‪The Serena Nairobi Hotel - ‬7 min walk
  • ‪Java Upper Hill - ‬13 min walk
  • ‪Belos - ‬9 min walk
  • ‪Burrito Bar - ‬6 min walk

About this property

Sarova Panafric Hotel, Nairobi Upper Hill

Sarova Panafric Hotel, Nairobi Upper Hill offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. The business-friendly Sarova Panafric Hotel, Nairobi Upper Hill also features gift shops/newsstands, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. A complete renovation of Sarova Panafric Hotel, Nairobi Upper Hill was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 1 building
  • 176 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 1969
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sarova Panafric Hotel, Nairobi Upper Hill offers 176 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 1969
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Panafric Hotel, Nairobi Upper Hill

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Sarova Panafric Hotel, Nairobi Upper Hill?

Sarova Panafric Hotel, Nairobi Upper Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sarova Panafric Hotel, Nairobi Upper Hill?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Sarova Panafric Hotel, Nairobi Upper Hill on 9 Dec 2026 start from AU$268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, Sarova Panafric Hotel, Nairobi Upper Hill has a free self car park and free valet parking.

Is there a spa on site at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, there is an onsite spa at Sarova Panafric Hotel, Nairobi Upper Hill. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sarova Panafric Hotel, Nairobi Upper Hill have a pool?

Sarova Panafric Hotel, Nairobi Upper Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sarova Panafric Hotel, Nairobi Upper Hill?

Sarova Panafric Hotel, Nairobi Upper Hill features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Sarova Panafric Hotel, Nairobi Upper Hill a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Sarova Panafric Hotel, Nairobi Upper Hill.

Does Sarova Panafric Hotel, Nairobi Upper Hill serve breakfast?

You bet, brekkie is available daily.

Is there a free airport shuttle available at Sarova Panafric Hotel, Nairobi Upper Hill?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sarova Panafric Hotel, Nairobi Upper Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Sarova Panafric Hotel, Nairobi Upper Hill?

No, pets and service animals are not allowed.

Is there a golf course on site at Sarova Panafric Hotel, Nairobi Upper Hill?

There isn't one on site, but Kenya Railway Golf Club is a short 14-minute walk away.

Sarova Panafric Hotel, Nairobi Upper Hill Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 482 reviews
Rating 8 - Good. 175 out of 482 reviews
Rating 6 - Okay. 52 out of 482 reviews
Rating 4 - Poor. 17 out of 482 reviews
Rating 2 - Terrible. 10 out of 482 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond everyday to help us navigate life in Nairobi.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, gym was nice and quite big, well located
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite places to stay in Nairobi. The staff are so helpful and friendly. The food is very good and the rooms classy elegant.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here and the hotel achieves a high standard throughout, especially noticeable in the attentiveness and courtesy of the staff
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I had a pleasant stay at Sarova Panafric. The room was clean, comfortable, and the staff were friendly and professional. The location felt safe and was convenient for getting around Nairobi. However, there was noticeable noise from maintenance work outside during my stay, which affected the overall experience. The hotel food and drinks were also quite expensive, and I found the hotel taxi service overpriced compared to Uber. Overall, I enjoyed my stay and would consider staying here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very accommodating and pleasant, rooms clean and nice amenities
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good stay for one night. Friendly staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, great gym, clean rooms! My go to place to stay while in Nairobi…
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, front staff are amazing. Fantastic pool area & bar
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff went above and beyond. Beautiful property and great amenities, especially the gym. Loved my stay in the private women’s quarters
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and excellent food!!
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Excellent guest services, very clean
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Lovely hotel and kind staff
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs gave a good service with kindness. Accommodation was very clean.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and tasty food Will definitely be coming back for more
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff at the Sarova Panafric Hotel absolutely wonderful. They helped us through loss of luggage from the flight, planning our stay activities and helping with transportation around the city. We have considered this place special to the success of our visit to Nairobi.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful environment, super clean with good kitchen and spa and gym and many other things
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Great location. Good restaurant
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel in Nairobi

Fantastic hotel in the center of Nairobi. Unbelievable service, marvelous stuff, great food and well organised.
Stayed 9 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The staff are fabulous. The food is great and the facilities are excellent The hotel is just a short Uber ride to anywhere
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff
Stayed 1 night in Aug 2025