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Hotel Description

A luxury stay in the heart of Nairobi awaits you at Radisson Blu Hotel Nairobi Upper Hill. You'll be 2.2 km (1.3 mi) from Nairobi Hospital and 4.4 km (2.7 mi) from Nairobi National Museum. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 271 individually furnished rooms feature free WiFi, free wired Internet, and TVs. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding, coffee/tea makers, and free bottled water are also available.

A day of pampering at Revitalize wellness centre can include deep-tissue massages, hot stone massages, and body scrubs along with aromatherapy and mani/pedis. The restaurant, The Chop House, serves African cuisine. The Humidor is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour fitness center, spa tub, sauna, and kids' swimming pool. 6351 square feet (590 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, free childcare, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 20-minute drive of this 5-star Nairobi hotel include City Market and Giraffe Centre.

Executive Room (Skyline View & Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Blu Hotel Nairobi Upper Hill ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel Nairobi Upper Hill

Everyone (1)
2 out of 5
Was checking in at 1630 and had to wait 30 minutes for a room although check out is 10.00. Bad location if wanting to do anything after hours.

Posted by , from Perth on 12 Sep. 2018

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Comment from Hotel Management

13 Sep. 2018 by Taha Mansour Hotel Manager

We apologize you have to wait for your room. Thank you very much for taking time to give us valued feedback this assist us make things right for your next visit.

About the Radisson Blu Hotel Nairobi Upper Hill

Location Elgon Rd, Nairobi, 00100

Property Features

Radisson Blu Hotel Nairobi Upper Hill offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 6351 square feet (590 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Radisson Blu Hotel Nairobi Upper Hill. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Nairobi hotel is smoke free.

  • 271 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 6351 sq ft of conference space
  • 590 sq m of conference space
  • Built in 2015
  • Bar by the pool
  • Bar or lounge
  • Childcare (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (free)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jomo Kenyatta Intl. Airport (NBO) (17 km / 10.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

The Chop House - This restaurant specializes in African cuisine.

Larder - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Humidor - This lobby lounge serves light fare only.

Al Fresco Pool Bar & Gril - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 12:30 PM - 11:30 PM. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 12:30 PM - 11:30 PM.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 0194158Z. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the SGS (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – C96561
  • Debit cards
  • UnionPay
  • State tax ID - 0194158Z
  • Debit cards not accepted
  • Host will greet you
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 4900 per person (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hotel Nairobi Upper Hill
  • Radisson Blu Hotel Upper Hill
  • Radisson Blu Nairobi Upper Hill
  • Radisson Blu Upper Hill
  • Radisson Blu Hotel Nairobi Upper Hill Hotel
  • Radisson Blu Hotel Nairobi Upper Hill Nairobi
  • Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.