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Park Place Hotel

3.0 star property

Photo gallery for Park Place Hotel

Outdoor pool, pool loungers
Standard Double Room, Balcony
Front of property
Reception
Standard Double Room, Balcony | Balcony

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
Magadi Road, Karen, Nairobi
  • Place, Nairobi National Park
    ‪1 min walk‬
  • Place, Galleria Shopping Mall
    ‪3 min drive‬
  • Place, Bomas of Kenya
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, individually decorated, desk

Deluxe Double or Twin Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Balcony

Egyptian cotton sheets, premium bedding, individually decorated, desk

Standard Single Room, Balcony

  • Garden view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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Exterior

Mercure Nairobi Upper Hill

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 186 reviews
The price is AU$181
includes taxes & fees
29 Mar - 30 Mar
Mercure Nairobi Upper Hill

About the area

Nairobi

A family-friendly stay in Nairobi awaits you at Park Place Hotel. Within a 5-minute stroll you'll find Nairobi National Park and Galleria Shopping Mall within a 30-minute walk. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .For a drink, you can stop by the hotel's own poolside bar. Enjoy the kids' swimming pool, waterslide and pool loungers as well as access to ecotours. 3229 square feet (300 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Karen hotel, you'll be 6.6 km (4.1 mi) from Karen Blixen Museum.

What's nearby

  • Nairobi National Park - 1 min walk - 0.1 km
  • Galleria Shopping Mall - 3 min drive - 2.2 km
  • Bomas of Kenya - 3 min drive - 2.6 km
  • Giraffe Centre - 6 min drive - 3.3 km
  • Karen Blixen Museum - 9 min drive - 5.9 km

Getting around

  • Nairobi Station - 22 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive

Restaurants

  • ‪Java House - ‬3 min drive
  • ‪Karen Hunters One Stop Centre - ‬5 min drive
  • ‪Rib Racks Bbq - ‬5 min drive
  • ‪Balcony Lounge - ‬4 min walk
  • ‪Art Caffé - ‬3 min drive

About this property

Park Place Hotel

Park Place Hotel offers its guests a kids' pool, a waterslide, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Park Place Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 45 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Park Place Hotel offers 45 accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. This individually decorated accommodation has separate sitting areas and includes kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Tile flooring in room

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchen
  • Kitchen island
  • Limited room service
  • Oven
  • Paper towels
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per room (one way)
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Park Place Hotel Nairobi
Park Place Nairobi
Park Place Hotel Hotel
Park Place Hotel Nairobi
Park Place Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Park Place Hotel?

Park Place Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Place Hotel?

Yep, Park Place Hotel has a free self car park.

Does Park Place Hotel have a pool?

Park Place Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Park Place Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Park Place Hotel?

Park Place Hotel features an outdoor pool, 3 restaurants and 2 bars. All guestrooms come with premium bedding and dining areas.

Is Park Place Hotel family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Park Place Hotel is a hit with families.

Does Park Place Hotel serve breakfast?

Yep, full breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Place Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Park Place Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Place Hotel?

Check-in begins at noon. Check-out time is 11 AM.

Are pets allowed at Park Place Hotel?

No, pets are not allowed.

Park Place Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alan

Travelled with family
Disliked: Amenities, property conditions & facilities
Room that was booked was not available on checking in so after some negotiation an alternative solution was found
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No hot water applied the spoiled the stay

Practical room with chairs and table. Wet room en-suite but no hot water unfortunately. Balcony was nice but “garden views” were actually a dusty field behind some trees over a road. Nice pool area and bar though dining experience was not overly comfortable.
Stayed 3 nights in Jul 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and tidy. Good pool and a nice restaurant next door.
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad experience

6/10 Okay

gary, US

Liked: Cleanliness, staff & service

Economy hotel

Safe hotel. The shows spigot sprays onto the bathroom floor getting the sink and toilet wet. Bad electrical lines as many outlets don't work.

4/10 Poor

Patrick Apuuli, Uganda

Disliked: Property conditions & facilities, room comfort

Great location for our needs

The hotel is a shell of what it should be. We carried our own bags to the second floor room. Pretty cramped with only two power outlets both dedicated to the useless TV and satellite box that had no card. We used outlets to charge phones and tablet. Always good to have bed netting in East Africa but The set up around our bed did little to slow the bloodthirsty mosquitoes. In adequate. The bathroom had sink, toilet and shower. It also had smooth tile floors which are slippery, if not dangerous when wet. After two substandard breakfasts with cold toast we ate out the rest of our stay. Hard to miss the foul smell when walking past the garden to the hotel reception. What was that all about??

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round a good experience

10/10 Excellent

Tweetie, FWB, Florida

Liked: Cleanliness, staff & service, room comfort

Excellent Location

The hotel was located within 2 miles from the Galleria Mall, an excellent eating, shopping and Masai Market Facility. You can walk back and forth from the Hotel with no fear. The location was very safe and sound. Hotel Troy near by, with great accommodations and dining facility to visit. Within few miles from the National Park of Nairobi. The Hotel was under renovation, which interfered a little with the TV reception in the rooms and sometimes the Wi Fi, but the lobby had numerous areas to watch tv and have perfect internet reception. I was so glad that I selected this hotel, with the best food in town and staff. The food was prepared on the spot, fresh every time per your request. Very clean and excellent service. A lot of people visited the hotel for drinks in the bar and enjoying the excellent food and service. I would highly recommend this hotel to anyone. I was very satisfied overall.

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

Park Place Hotel - OK men kan forbedres

Det var få gjester på hotellet; stort sett var vi alene til frokost eller det var 2 andre i frokostsalen. Frokosten er bra. Rommet er ok, men i dusjen renner vannet utover hele gulvet da det sluken er plassert midt på gulvet. Det er heller ikke dusjkabinett eller skjerming rundt dusjen. Baderommet bar også preg av slitasje, men det var til å leve med. Kanskje er jeg for kravstor også. I Afrika ser de litt annerledes på en del saker enn det vi gjør. Det som jeg likte minst med hotellet, var spilling av høy musikk på ettermiddag og kveld. Høy musikk ødela litt av stemningen for min del. Hotellet ble også brukt til en del konferanser og samlinger/forretningsfolk. Men det var hyggelig betjening og et brukbart hotell til en overkommelig pris. Oppsummert: 3 av 5 poeng.
Stayed 9 nights in Sep 2018