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Palacina The Residence & The Suites

5.0 star property
Luxury Nairobi hotel in Kilimani with free parking

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Exterior
Body treatments, deep-tissue massages, Swedish massages, body wraps
Premium bedding, minibar, in-room safe, individually decorated
Separate bathtub and shower, free toiletries, hair dryer, towels
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check-in time

12:00 PM

Check-out time

10:00 AM

Explore the area

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Popular LocationYaya Centre19 min walk
  • Popular LocationKenyatta International Convention Centre5 min drive
  • Popular LocationThe Sarit Centre6 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive

Room options

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 150 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Flat-screen TV
Portable fan
Premium bedding
  • 70 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Portable fan
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Portable fan
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Portable fan
  • 60 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.7/10 Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Flat-screen TV
Portable fan
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Portable fan
  • 145 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior
Radisson Blu Hotel & Residence, Nairobi Arboretum
Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (136)
The price is AU$298
for 1 night
includes taxes & fees
30 June - 1 July
Radisson Blu Hotel & Residence, Nairobi Arboretum

About the area

Nairobi

A luxury stay in Nairobi awaits you at Palacina The Residence & The Suites. You'll be within a 20-minute walk of Yaya Centre and 1.8 km (1.1 mi) from Lucky 8 Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. The bistro, Palacina Bistro, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, steam room and pool loungers. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Kilimani hotel, attractions include Nairobi National Park and Kenyatta International Convention Centre.

What's nearby

  • Yaya Centre - 19 min walk
  • Nairobi Hospital - 3 min drive
  • Kenyatta International Convention Centre - 5 min drive
  • The Sarit Centre - 6 min drive
  • Nairobi University - 7 min drive

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 16 min drive

Restaurants

  • ‪Kwetu Cafe - ‬14 min walk
  • ‪New Haven Restaurant - ‬11 min walk
  • ‪G Pot - ‬16 min walk
  • ‪Artcaffe-Kileleshwa - ‬14 min walk
  • ‪Roadhouse Grill - ‬5 min walk

About this property

Palacina The Residence & The Suites

Luxury Nairobi hotel in Kilimani with free parking
Palacina The Residence & The Suites offers its guests an indoor pool, an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Palacina The Residence & The Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 28 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palacina The Residence & The Suites offers 28 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials and body wraps.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacina The Residence & The Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Palacina The Residence & The Suites?

Palacina The Residence & The Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacina The Residence & The Suites?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on 17 June 2024 start from AU$353.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palacina The Residence & The Suites?

Yep, Palacina The Residence & The Suites has a free self car park.

Is there a spa on site at Palacina The Residence & The Suites?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Palacina The Residence & The Suites have a pool?

Palacina The Residence & The Suites has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Palacina The Residence & The Suites?

Palacina The Residence & The Suites features an outdoor pool, an indoor pool and a steam room.

What makes Palacina The Residence & The Suites a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Palacina The Residence & The Suites.

Is Palacina The Residence & The Suites family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Palacina The Residence & The Suites is a hit with families.

Is there a free airport shuttle available at Palacina The Residence & The Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palacina The Residence & The Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palacina The Residence & The Suites?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Palacina The Residence & The Suites?

No, pets and service animals are not allowed.

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 146 reviews" "
Rating 8 - Good. 19 out of 146 reviews" "
Rating 6 - Okay. 7 out of 146 reviews" "
Rating 4 - Poor. 2 out of 146 reviews" "
Rating 2 - Terrible. 4 out of 146 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

eoin

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023