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Novotel Nairobi Westlands

5.0 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), steam room, body treatments, aromatherapy
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
The current price is AU$213
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
  • Sarit Centre
    ‪7 min walk‬
  • Village Market
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Gem Forest Hotel Nairobi - MGallery Collection

Gigiri
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 22 reviews
The price is AU$249
includes taxes & fees
10 Oct - 11 Oct
Gem Forest Hotel Nairobi - MGallery Collection

About the area

Nairobi

A luxury stay in Nairobi awaits you at Novotel Nairobi Westlands. You'll be 0.5 km (0.3 mi) from Sarit Centre and 3.4 km (2.1 mi) from The Aga Khan University Hospital. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the steam room. The restaurant, Gemma's Kitchen & Bar, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Rooftop Pool & Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and steam room. 1755 square feet (163 square metres) of event facilities include 13 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Spring Valley hotel include Kenyatta International Convention Centre and Village Market.

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.2 km
  • Village Market - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Mam Mam Vietnamese - ‬6 min walk
  • ‪Sacred Mill Coffee Roasters - ‬6 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪Artcaffe - ‬4 min walk

About this property

Novotel Nairobi Westlands

Luxury hotel with full-service spa and free valet parking
Novotel Nairobi Westlands offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1755 square feet (163 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Novotel Nairobi Westlands. Valet parking is free.

This 5-star Nairobi hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Conference rooms
  • 1755 sq ft of conference space
  • 163 sq. m of conference space
  • Built in 2024
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 58 reviews
The price is AU$197
includes taxes & fees
11 Oct - 12 Oct
Hyatt Regency Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Gemma's Kitchen & Bar
  • Rooftop Pool & Bar
  • Social Hub
  • Trunk & Tandoor

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,755 square feet of conference space
  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Pet fee: USD 20 per pet, per night plus a one-off USD 20 cleaning fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

What is the cancellation policy at Novotel Nairobi Westlands?

Novotel Nairobi Westlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Nairobi Westlands?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on 10 Oct 2025 start from AU$212.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Nairobi Westlands?

Yep, Novotel Nairobi Westlands has free valet parking.

Is there a spa on site at Novotel Nairobi Westlands?

Yep, there is an onsite spa at Novotel Nairobi Westlands. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Novotel Nairobi Westlands have a pool?

Novotel Nairobi Westlands has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 7:00 PM.

What luxury perks are available at Novotel Nairobi Westlands?

Novotel Nairobi Westlands features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Novotel Nairobi Westlands a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Novotel Nairobi Westlands.

Is Novotel Nairobi Westlands family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Nairobi Westlands is a hit with families.

Does Novotel Nairobi Westlands serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Nairobi Westlands?

No, Novotel Nairobi Westlands does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Nairobi Westlands?

Yep, they've got a poolside bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Nairobi Westlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 1 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shacazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Phillip G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel next to where I needed to be.
Stayed 8 nights in Jun 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice decent hotel and we appreciated the warm welcome with fresh orange juice and warm towels. That was very nice. Our room was beautiful and spacious. However, the hotel is not completely done with construction at the top levels so that was a little weird to see and the room service could be better, but generally speaking the folks we encountered were really sweet and kind and the hotel is quite lovely so we would definitely return in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall westland is considered safe and one of the best in Nairobi, but it is still advisable to not venture alone after dark, even coming back at night from the near by malls.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah Lee, Lake worth

Stayed 2 nights in Jun 2025

10/10 Excellent

Hardip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in May 2025

10/10 Excellent

Etienne

Stayed 2 nights in May 2025

10/10 Excellent

Ian

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis

Wonderful service, though the restaurant is slow, clean comfortable, spacious rooms. Restaurant food and cocktails were great.
Stayed 3 nights in May 2025

10/10 Excellent

Aleksi

Stayed 5 nights in May 2025

10/10 Excellent

Yasmina

Stayed 2 nights in May 2025

10/10 Excellent

Leah, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands
Stayed 4 nights in May 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, food, and accessibility!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food. Nice gym, comfortable beds.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2025

6/10 Okay

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The price I paid and not including breakfast that is a rip off
Stayed 1 night in Apr 2025

10/10 Excellent

Balraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Room was very spacious
Stayed 2 nights in Apr 2025

8/10 Good

AMJAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo business travelled

Excellent overall, however food was variable in terms of warmth and slow service at times… Other than food and somewhat complex breakfast area… its is a new hotel of the highest standard
Stayed 6 nights in Apr 2025

10/10 Excellent

Medgie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe and great service
Stayed 6 nights in Mar 2025

10/10 Excellent

Gulf Glass

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

George, KIRKLAND

Stayed 3 nights in Feb 2025

10/10 Excellent

Geraldine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025