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Norfolk Towers Serviced Apartments

3.5 star property
Comfortable Nairobi apartment in Nairobi Central with 24-hour front desk

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Photo gallery for Norfolk Towers Serviced Apartments

Exterior
Garden
Apartment, 3 Bedrooms, Balcony
City Apartment, 2 Bedrooms, Balcony | Living area
Apartment, 3 Bedrooms, Balcony | Private kitchen
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Outdoor spaceOutdoor spaceOutdoor space
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Kijabe Street, Nairobi, Nairobi, 100
  • Popular LocationNairobi University1 min walk
  • Popular LocationKenyatta International Convention Centre3 min drive
  • Popular LocationThe Sarit Centre4 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive

Room options

View all photos for City Apartment, 1 Bedroom, Balcony, Garden View

City Apartment, 1 Bedroom, Balcony, Garden View | Living area

City Apartment, 1 Bedroom, Balcony, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Apartment, 2 Bedrooms, Balcony

City Apartment, 2 Bedrooms, Balcony

City Apartment, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Balcony

Apartment, 3 Bedrooms, Balcony

Apartment, 3 Bedrooms, Balcony

Highlights

Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
3 bedrooms
Private bathroom
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Business Studio, 1 Queen Bed, Balcony, Garden View

Business Studio, 1 Queen Bed, Balcony, Garden View | Living area

Business Studio, 1 Queen Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Nairobi

Norfolk Towers Serviced Apartments puts you in the heart of Nairobi, within steps of University of Nairobi and Kenya National Theatre. .Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a sitting area and a safe. A fridge and a microwave make in-room dining convenient. An iron/ironing board and a phone are also available. .This apartment building offers an outdoor pool, free WiFi in public areas and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a garden. There's also the convenience of an airport shuttle.
View more Apartments in NairobiOpens in a new window

What's nearby

  • Nairobi University - 1 min walk
  • Nairobi National Museum - 7 min walk
  • Kenyatta International Convention Centre - 3 min drive
  • The Sarit Centre - 4 min drive
  • United Nations Office at Nairobi - 10 min drive

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 7 min drive

Restaurants

  • ‪Lord Delamere Terrace - ‬3 min walk
  • ‪Chandarana Supermarket - ‬16 min walk
  • ‪Number 7 Cocktail Bar - ‬9 min walk
  • ‪Mawimbi Seafood - ‬1 min walk
  • ‪Mister Wok Parklands - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norfolk Towers Serviced Apartments

Comfortable Nairobi apartment in Nairobi Central with 24-hour front desk
As a guest of Norfolk Towers Serviced Apartments, you'll find an outdoor pool, a garden, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Norfolk Towers Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a lift.

Smoking is allowed in designated areas at this 3.5-star Nairobi apartment.

  • 70 guestrooms or units
  • 4 levels
  • 3 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
  • 1 conference room
Norfolk Towers Serviced Apartments offers 70 accommodations with laptop-compatible safes and an iron/ironing board. This accommodation offers separate sitting areas. Fridges and microwaves are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Languages

English, Swahili

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Free cot

Food and drink

  • Fridge
  • Microwave
  • Oven
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Toilet paper
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Laptop-compatible safe
  • Wedding services
  • 24-hour front desk

Location highlights

  • Near the airport
  • In the business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 70 rooms
  • 4 floors
  • 3 buildings

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments
Norfolk Towers Serviced Nairobi
Norfolk Towers Serviced
Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments Apartment
Norfolk Towers Serviced Apartments Apartment Nairobi

Frequently asked questions

What is the cancellation policy at Norfolk Towers Serviced Apartments?

Norfolk Towers Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Norfolk Towers Serviced Apartments?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Norfolk Towers Serviced Apartments on 11 June 2024 start from AU$90.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Norfolk Towers Serviced Apartments have a pool?

Norfolk Towers Serviced Apartments has a pool.

Is Norfolk Towers Serviced Apartments family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Norfolk Towers Serviced Apartments is a hit with families.

Is there a free airport shuttle available at Norfolk Towers Serviced Apartments?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Norfolk Towers Serviced Apartments?

Check-in begins at 10:00 AM. Check-out time is 10 AM.

Are pets allowed at Norfolk Towers Serviced Apartments?

No, pets are not allowed.

Norfolk Towers Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 59 reviews" "
Rating 8 - Good. 28 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 3 nights in Feb 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, room comfort
Great for families
Great accommodation. Short walk to town. Friendly staff. Nice big swimming pool which the kids loved. I've stayed there before and would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Aloice

Liked: Amenities, property conditions & facilities
Front desk staff was excellent. The apartments are beautiful!
Stayed 1 night in Jul 2023

10/10 Excellent

Alpesh, Nairobi

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2023

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, room comfort
One of the best vacations apartments in Kenya
My stay was very nice in this place. My family loved the apartment. The staffs are so friendly and helpful. It very clean and well taken care of.
Stayed 5 nights in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could do better
Working holiday but could not get work done because their systems were always down. No response to requests for help.
Stayed 1 night in Mar 2020

4/10 Poor

John

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok Apartments horrible service
The apartments are ok but if you plan to get any work donr look elsewhere. The net or business office never works and no matter how many times you ssk for assistance no one cares. They have a technical support that works from home and the help they offer is telling you to wait till midnight and see if anything will work.
Stayed 1 night in Mar 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff very friendly and helpful
Stayed 2 nights in Dec 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit the bill
Staff at gate were supee friendly and helpful, room was perfect for our needs.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wlllem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk Towers excellent accommodation
NTSA is fine place to stay, spacious and well furnished rooms, wifi functioning well and fine staff. Excellent for work as well as for holiday trips. Certainly value for money, also due self catering facilities.
Stayed 4 nights in Nov 2019