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Nairobi Serena Hotel

5.0 star property
Art Deco hotel connected to the convention centre in Nairobi with a full-service spa

Photo gallery for Nairobi Serena Hotel

Outdoor pool
Property preview
Interior detail
Daily buffet breakfast (USD 40 per person)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
The current price is AU$226
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
Kenyatta Avenue / Processional Way, Nairobi
  • Place, Central Park
    ‪1 min walk‬
  • Place, Uhuru Park
    ‪2 min walk‬
  • Place, University of Nairobi
    ‪11 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Suite

Miscellaneous

Executive Suite

  • Sleeps 2

View all photos for Business Suite

Miscellaneous

Business Suite

  • Sleeps 2

View all photos for Chale Presidential Suite

Interior

Chale Presidential Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Designer toiletries
Hairdryer
Separate bath and shower
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Separate bedroom
Designer toiletries
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, individually furnished, desk

Executive Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2019
Designer toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Deluxe Room

Minibar, in-room safe, individually furnished, desk

Standard Deluxe Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2019
Designer toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Separate bedroom
Designer toiletries
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living room

Executive Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Separate bedroom
Designer toiletries
Hairdryer
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite

Business Suite | Living room

Business Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Separate bedroom
Designer toiletries
Hairdryer
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2

View all photos for Superior Room

Bathroom

Superior Room

  • Sleeps 2

View all photos for Standard Deluxe Room

Miscellaneous

Standard Deluxe Room

  • Sleeps 2

View all photos for Corner Suite

Minibar, in-room safe, individually furnished, desk

Corner Suite

  • Sleeps 2

View all photos for Garden Suite

Minibar, in-room safe, individually furnished, desk

Garden Suite

  • Sleeps 2

View all photos for Lamu Suite

Minibar, in-room safe, individually furnished, desk

Lamu Suite

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually furnished, desk

Standard Twin Room

  • Sleeps 2

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About the area

Nairobi

Nairobi Serena Hotel puts you in the heart of Nairobi, connected to the convention centre and within a 20-minute stroll of Uhuru Park and University of Nairobi. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Cafe Magreb Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Aksum Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 4844 square feet (450 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Kilimani hotel, you'll be 1.8 km (1.1 mi) from Nairobi Hospital and 4.2 km (2.6 mi) from The Aga Khan University Hospital.

What's nearby

  • Central Park - 1 min walk - 0.1 km
  • Uhuru Park - 2 min walk - 0.2 km
  • University of Nairobi - 11 min walk - 1.0 km
  • Kenyatta International Convention Centre - 13 min walk - 1.2 km
  • Nairobi Hospital - 20 min walk - 1.7 km

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 26 min drive

Restaurants

  • ‪The Serena Nairobi Hotel - ‬1 min walk
  • ‪Mwendaz - ‬10 min walk
  • ‪Chinese Corner Prestige - ‬6 min walk
  • ‪Campia Ethiopian Restaurant (Rue 104 Restaurant) - ‬10 min walk
  • ‪Pointzero Coffee - ‬6 min walk

About this property

Nairobi Serena Hotel

Art Deco hotel connected to the convention centre in Nairobi with a full-service spa
Nairobi Serena Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Nairobi Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Nairobi Serena Hotel was completed in September 2019.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

  • 199 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 bars or lounges
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 1962
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cafe Magreb Restaurant
  • H&S Pan-Asian Restaurant
  • The Aksum Bar
  • The Mandhari Restaurant
  • The Pool Terrace and Bar

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Gym
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,844 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1962
  • Designated smoking areas
  • Renovated entire property - September 2019

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in fee: 75-per cent of room rate for check-in between 6:00 PM and midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75 per cent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 7997

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Nairobi Serena
Hotel Serena Nairobi
Nairobi Hotel Serena
Nairobi Serena
Nairobi Serena Hotel
Serena Hotel
Serena Hotel Nairobi
Serena Nairobi
Serena Nairobi Hotel
Nairobi Serena Hotel Hotel
Nairobi Serena Hotel Nairobi
Nairobi Serena Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Nairobi Serena Hotel?

Nairobi Serena Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nairobi Serena Hotel?

As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on 20 Dec 2025 start from AU$225.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nairobi Serena Hotel?

Yep, Nairobi Serena Hotel has a free self car park.

Is there a spa on site at Nairobi Serena Hotel?

Yep, there is an onsite spa at Nairobi Serena Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Nairobi Serena Hotel have a pool?

Nairobi Serena Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Nairobi Serena Hotel?

Nairobi Serena Hotel features a full-service spa, an outdoor pool and 2 bars.

What makes Nairobi Serena Hotel a romantic place to stay?

A hot tub and al fresco dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Nairobi Serena Hotel.

Is Nairobi Serena Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Nairobi Serena Hotel is a hit with families.

Does Nairobi Serena Hotel serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Nairobi Serena Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nairobi Serena Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Nairobi Serena Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Nairobi Serena Hotel?

No, pets are not allowed.

Is there a golf course on site at Nairobi Serena Hotel?

There is a golf course next to Nairobi Serena Hotel.