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Decale Jewel Stone Hotel

3.5 star property
Hotel with a full-service spa, near The Aga Khan University Hospital

Photo gallery for Decale Jewel Stone Hotel

Exterior
Twin Room, 2 Single Beds, Accessible
Outdoor pool
Reception
Meeting facility

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4th Parklands Avenue, Nairobi
  • The Aga Khan University Hospital
    ‪8 min walk‬
  • Sarit Centre
    ‪4 min drive‬
  • United Nations Office at Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Accessible, Garden View

Standard Single Room, 1 Single Bed, Accessible, Garden View

Standard Single Room, 1 Single Bed, Accessible, Garden View

Highlights

Balcony or patio
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds, Accessible

1 bedroom, in-room safe, desk, free WiFi

Twin Room, 2 Single Beds, Accessible

Highlights

Balcony or patio
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Balcony or patio
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

At Decale Jewel Stone Hotel you'll be 0.9 km (0.5 mi) from The Aga Khan University Hospital and 3.3 km (2.1 mi) from Central Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at fine hair art salon can include deep-tissue massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Parklands hotel, you'll be 3.7 km (2.3 mi) from City Market and 3.9 km (2.4 mi) from Arboretum.

What's nearby

  • The Aga Khan University Hospital - 8 min walk - 0.7 km
  • Sarit Centre - 4 min drive - 2.2 km
  • United Nations Office at Nairobi - 5 min drive - 3.3 km
  • City Market - 5 min drive - 3.3 km
  • Nairobi Hospital - 7 min drive - 5.5 km

Getting around

  • Syokimau Station - 21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive

Restaurants

  • ‪Maru Bhajias - ‬2 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Java Express - M.p Shah - ‬16 min walk

About this property

Decale Jewel Stone Hotel

Hotel with a full-service spa, near The Aga Khan University Hospital
Decale Jewel Stone Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Decale Jewel Stone Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Nairobi hotel is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Decale Jewel Stone Hotel offers 40 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, fine hair art salon. Services include deep-tissue massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, French, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Decale Jewel Stone Hotel?

Decale Jewel Stone Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Decale Jewel Stone Hotel?

Yep, Decale Jewel Stone Hotel has a free self car park.

Is there a spa on site at Decale Jewel Stone Hotel?

Yep, fine hair art salon is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Decale Jewel Stone Hotel have a pool?

Decale Jewel Stone Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Decale Jewel Stone Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Decale Jewel Stone Hotel.

Is there a free airport shuttle available at Decale Jewel Stone Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Decale Jewel Stone Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Decale Jewel Stone Hotel?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Decale Jewel Stone Hotel?

Furry friends are welcome at Decale Jewel Stone Hotel, with food and water bowls on offer.

Decale Jewel Stone Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Abdiaziz

Stayed 1 night in Jun 2024

6/10 Okay

ERNESTO

Business traveller
Stayed 6 nights in Dec 2023

2/10 Terrible

UKvisitors, UK

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018

8/10 Good

David, Parksville, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Stayed 3 nights in Aug 2018