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Chester Hotel and Suites Nairobi, City Centre CBD

Property class: 3.5

Photo gallery for Chester Hotel and Suites Nairobi, City Centre CBD

A rooftop swimming pool with lounge chairs and a covered seating area, surrounded by a high-rise building.
A hotel room with a bed, two armchairs, a coffee table, and a large window with curtains.
A living room with a sofa, a coffee table, and a balcony with a view of the city.
A modern hotel room with a wooden dining table, comfortable chairs, a laptop on a desk, and a large window with curtains.
A high-rise building with multiple floors, featuring a mix of brick and glass facades.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is AU$94
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Koinange Street, 3rd Floor, Nairobi
  • Place, City Market
    ‪2 min walk‬
  • Place, University of Nairobi
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Standard Apartment

A hotel room with a bed, a desk, a chair, a wardrobe, and a painting on the wall.

One Bedroom Standard Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Room

A hotel room with a large bed, two bedside lamps, a wooden wardrobe, a small bench, and a red patterned rug.

Studio Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

A bed with a wooden headboard, white bedding, and a brown pillow.

One Bedroom Executive Apartment

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • Sleeps 2
  • 1 Queen Bed

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Executive Suite

  • Sleeps 2
  • 1 Double Bed

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About the area

Nairobi

Chester Hotel and Suites Nairobi, City Centre CBD places you steps from City Market and within a 10-minute stroll of Central Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The restaurant, Fiesta Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3.5-property class Nairobi Central hotel include City Hall and University of Nairobi.

What's nearby

  • City Market - 2 min walk - 0.2 km
  • Central Park - 3 min walk - 0.3 km
  • Uhuru Park - 5 min walk - 0.5 km
  • University of Nairobi - 5 min walk - 0.5 km
  • Kenyatta International Convention Centre - 10 min walk - 0.9 km

Getting around

  • Syokimau Station - 17 min drive
  • Nairobi (WIL-Wilson) - 6 min drive

Restaurants

  • ‪CJ's - ‬2 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Avanti Nakumatt Lifestyle - ‬3 min walk
  • ‪Urban Burger - Cbd - ‬1 min walk
  • ‪G&R Annex - ‬3 min walk

About this property

Chester Hotel and Suites Nairobi, City Centre CBD

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Chester Hotel and Suites Nairobi, City Centre CBD. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 84 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chester Hotel and Suites Nairobi, City Centre CBD offers 84 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiesta Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chester Hotel and Suites Nairobi, City Centre CBD

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 13 years old)
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number C.41900

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel Suites
Chester Hotel Suites Nairobi City Centre CBD
Chester Hotel and Suites Nairobi, City Centre CBD Hotel
Chester Hotel and Suites Nairobi, City Centre CBD Nairobi
Chester Hotel and Suites Nairobi, City Centre CBD Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Chester Hotel and Suites Nairobi, City Centre CBD?

Chester Hotel and Suites Nairobi, City Centre CBD offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chester Hotel and Suites Nairobi, City Centre CBD?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Chester Hotel and Suites Nairobi, City Centre CBD on 29 Sept 2026 start from AU$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chester Hotel and Suites Nairobi, City Centre CBD?

Yep, Chester Hotel and Suites Nairobi, City Centre CBD has a free self car park.

Does Chester Hotel and Suites Nairobi, City Centre CBD have a pool?

Chester Hotel and Suites Nairobi, City Centre CBD has an outdoor pool.

What makes Chester Hotel and Suites Nairobi, City Centre CBD a romantic place to stay?

Romance packages and a lounge bar, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Chester Hotel and Suites Nairobi, City Centre CBD.

Does Chester Hotel and Suites Nairobi, City Centre CBD serve breakfast?

You bet, English breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Chester Hotel and Suites Nairobi, City Centre CBD?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chester Hotel and Suites Nairobi, City Centre CBD?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chester Hotel and Suites Nairobi, City Centre CBD?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Chester Hotel and Suites Nairobi, City Centre CBD?

No, pets and service animals are not allowed.

Is there a golf course on site at Chester Hotel and Suites Nairobi, City Centre CBD?

There isn't one on site, but Kenya Railway Golf Club is a short 18-minute walk away.

Chester Hotel and Suites Nairobi, City Centre CBD Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 81 reviews
Rating 8 - Good. 33 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
Located in the CBD was what I needed and the hotel was perfect.
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
Great location
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room . Excellent location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent 👌
Stayed 6 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old design however good value for money, central and staff most helpful and attentive!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very safety and comfortable.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service
Good value even though it is old. Convenient location.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Hotel is in a shopping mall building, so when arrive late, it can be a bit challange to know where to go
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service

Great location and many friendly staff members

Great location in the CBD, I walked to the city market, KICC, and lots of restaurants. The staff at breakfast were friendly and actually called me one morning when they didn’t see me so as to check on me. Security guards were helpful and I felt safe as a solo traveller. About 30 minutes to Kenyatta airport and many attractions
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The pool was lovely. The room was lovely. Simple and everything worked - microwave, fridge, etc. Easy check in and helpful and friendly staff. Be careful walking the ‘hood. Stay alert and it is all good.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsive and responsible mannerism of the staff to my requests is well appreciated.
Stayed 7 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The views from my room showed how beautiful the area is with nearby parks and soaring hawks, egrets and swallows nearby. The nearby streets require you pay attention to your surroundings.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Surprised😯!!!

This is my home away from home! Stayed here for years and for the first time my room was not clean, just neat!!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place for all your Nairobi ttd- things to do!

I truly love staying at Chester House -it is my home away from home! The place is clean, staff is friendly, & professional & go above and beyond to make sure your stay is as perfect as you want it to be! CH is perfectly situated close to everything -highway, local transport, walking distance to all CBD places one needs -supermarkets, government/business offices, church, gym, clubs, restaurants etc you name it & Chester is close to it!
Stayed 14 nights in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Enough space
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I think the place need some renovation and upgrade. There’s always some issues with elevators.
Stayed 4 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t even book this one!!!
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The website is deceiving. Too dirty. Left after 10 minutes and booked another hotel. Will request for a refund
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I upgraded to the apartment over the studio for cheaper. Normal rates were $79 but I booked it for less. Arrived at 9pm and checked out by 11am (supposedly 10am is their normal check out time). It’s very walkable so on Sunday night, it looked dead. At 9am Monday morning, the whole area was popping. So the location is great. The room is average for Kenya and better than average bc the WiFi worked very well. Hot water? The desk told me to turn it on so it is strange by American standards but Kenya seems quite common. I did not use the kitchen or tv but the 1 bedroom apartment is plenty for 1-3 ppl unless you’re tall. The couch could barely fit me at 5’7 who napped for an hour. Overall, the bathroom is dated from the 1980s but it’s all good. I felt safe and the location is on point — I walked to an Ethiopian place with Afghan food (and halal goods) with so many local shops and a park nearby (5-15 minutes away).
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fint værelse
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness

Gut für den Zwischenstop

Wir waren sowohl vor als auch nach unserer Safari im Chester. Die Zimmer sind wirklich groß und entsprechen der Beschreibung aber die Badezimmer insbesondere die Armatouren sind die reinste Katastrophe. Der service ist freundlich aber man muss, obwohl für zwei Personen gebucht, hinter der Ausstattung für die zweite Person hinterher telefonieren. Das Frühstück ist einfach Mega. Alles in allem o. K. um einen Zwischenstop einzulegen.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Centralt hotel til god pris

Meget centralt hotel, god udsigt og stor altan. Men det trænger til en opdatering, dette er dog afspejlet i prisen.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Tout le personnel est super serviable et aimable. Chambre spacieuse et propre. Hôtel bien situé.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Ok, aber Potenzial nach oben

Da wir keine großen Ansprüche haben, war das Hotel durchaus ok. Der Poolbereich - wegen dem wir das Chester ausgewählt hatten - war allerdings recht enttäuschend. Zudem waren wir etwas irritiert, dass vieles nur für 1 Person vorgesehen war: 1 Dusch- und 1 Händehandtuch, 1 Tasse mit 1x Instantkaffee, 1 Wasser. Auf unsere Bitte hin haben wir zumindest ein zweites Duschhandtuch bekommen. In der letzten Nacht fehlte der Bettbezug (d.h. auf dem dünnen Laken zum Zudecken lag die nackte Bettdecke), das fanden wir etwas unhygienisch. Die Lage des Hotels ist gut geeignet für Westler, man fühlt sich sicher; direkt gegenüber befindet sich ein leckeres Restaurant.
Stayed 3 nights in Mar 2023