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Hillpark Hotel

4.0 star property

Photo gallery for Hillpark Hotel

Outdoor pool
Premium bedding, minibar, in-room safe, desk
View from room
Reception
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
Lower Hill Road, Nairobi
  • Place, Uhuru Park
    ‪13 min walk‬
  • Place, Kenya Railway Golf Club
    ‪17 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

Mercure Nairobi Upper Hill

Upper Hill
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 186 reviews
The price is AU$181
includes taxes & fees
29 Mar - 30 Mar
Mercure Nairobi Upper Hill

About the area

Nairobi

At Hillpark Hotel you'll be within a 30-minute stroll of Kenya Railway Golf Club and Kenyatta International Convention Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, High Point Garden, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym and sauna as well as access to archery. Business amenities include 6 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:00 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Upper Hill hotel, you'll be 2.9 km (1.8 mi) from Nairobi Hospital and 3 km (1.8 mi) from National Archives.

What's nearby

  • Nyayo National Stadium - 8 min walk - 0.7 km
  • Uhuru Park - 13 min walk - 1.2 km
  • Kenya Railway Golf Club - 17 min walk - 1.4 km
  • Kenyatta International Convention Centre - 2 min drive - 1.9 km
  • Nairobi Hospital - 3 min drive - 1.9 km

Getting around

  • Syokimau Station - 22 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive

Restaurants

  • ‪friends bar and restaurant - ‬5 min walk
  • ‪The Sandwich Place - ‬7 min walk
  • ‪Club Kuche Kuche - ‬11 min walk
  • ‪The Chop House - ‬10 min walk
  • ‪Dala lounge and grill - ‬2 min walk

About this property

Hillpark Hotel

Hillpark Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. The business-friendly Hillpark Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 1 building
  • 110 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hillpark Hotel offers 110 accommodations with minibars and a safe. Beds feature premium bedding. Premium digital televisions are provided. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10 AM for a fee: USD 22 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • High Point Garden

Things to do

  • Archery
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 22 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hillpark Hotel
Hillpark Hotel Nairobi
Hillpark Nairobi
Hotel Hillpark
Hillpark Hotel Hotel
Hillpark Hotel Nairobi
Hillpark Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Hillpark Hotel?

Hillpark Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hillpark Hotel?

Yep, Hillpark Hotel has a free self car park.

Does Hillpark Hotel have a pool?

Hillpark Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hillpark Hotel?

Hillpark Hotel features an outdoor pool, a steam room and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hillpark Hotel a romantic place to stay?

Garden-view dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hillpark Hotel.

Does Hillpark Hotel serve breakfast?

Yep, continental brekkie is available daily from 6:00 AM to 10 AM.

Is there a free airport shuttle available at Hillpark Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hillpark Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hillpark Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Hillpark Hotel?

No, pets are not allowed.

Is there a golf course on site at Hillpark Hotel?

There isn't one on site, but Kenya Railway Golf Club is a short 16-minute walk away.

Hillpark Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 31 reviews
Rating 8 - Good. 14 out of 31 reviews
Rating 6 - Okay. 8 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable stay. The breakfast was delicious.
Stayed 1 night in Aug 2025

6/10 Okay

geoffrey

Liked: Cleanliness, property conditions & facilities
It is a good transit hotel.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel helpful and friendly staff, very secure, loved the bath tub, but the rooms are very small and the internet was very patchy. But overall we enjoyed our stay and would return for a stay there again
Stayed 4 nights in Jun 2025

8/10 Good

Kurt

Stayed 1 night in Feb 2025

8/10 Good

Headwick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team was very understanding. My whole team had issues with our visa cards but the hotel allowed us to check in without upfront payment. We had to sort out the payment in the course of our stay. However, the hotel may consider welcoming guests by offering them a glass of juice.
Stayed 5 nights in Aug 2023

6/10 Okay

Grace

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was too short to say much but okay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan Carlos, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!
Stayed 11 nights in Jun 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillpark Hotel - Nairobi, Kenya

We’re in Nairobi a few times per year and have stayed many places. The Hillpark was recommended to us by a friend in Nairobi so we tried it. The service was great, the room was clean and very comfortable, and the location is good. We’ll definitely be staying at the Hillpark again on future trips!
Stayed 1 night in Oct 2021

6/10 Okay

Sven

Liked: Staff & service, room comfort

Fair place for the price

The Hillpark is quite outdated, although all the facilities work, maintenance is obviously not a big priority there, the first 30 minutes of the stay was getting things fixed, eg: 1 towel for a couple, pool of water on the floor where fridge leaked.... Once it was all done, the stay was pleasant, nice bed and staff did try and help when they could...
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and rooms were spacious.flexible check in time
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jan 2021 in Nairobi

Stay qas amazing. The staff were courteous and very friendly. I was allowed a late check our with no extra charge.
Stayed 6 nights in Jan 2021

10/10 Excellent

isahia

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Ute, Haslemere

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for this part of Nairobi. Bed very comfortable. Gym was great with good quality equipment. Quite a few mosquitoes in the room - windows could do with mosquito screens.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Its a good hotel

My stay was ok, except that the rules for visitors are unnecessarily strict
Stayed 9 nights in Jul 2019

8/10 Good

Kagiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Getaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0%

Don't ask me again about your service.you had a very off full service ever You have charged me the hotel I don't stay. Please correct your own service before you ask about other properties.
Stayed 1 night in Jun 2019

8/10 Good

TU

Liked: Cleanliness, staff & service, property conditions & facilities
I found the location very convenient. The one bedroom apartment was clean and adequately spacious
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Hotel was OK - above average. Excellent value for money given the price.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended and pocket friendly

Full worth for the price paid for. For budget and pocket friendly stay one can choose hillpark. Pricing was sweet at hotels.com. Location was not far away from main happening areas yet had its own peaceful charm. Inhouse Restaurant and bar is next to it. Would recommend this property.
Stayed 1 night in Mar 2019