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Hemak Suites

3.5 star property
Riverside hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hemak Suites

Interior
Breakfast, lunch and dinner served
Executive Double Room
Lift
Interior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View map
Keekorok Road Hemak Plaza, 4th Floor, Nairobi, 00400
  • Place, University of Nairobi
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪13 min walk‬
  • Place, The Aga Khan University Hospital
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Private bathroom
Microwave
Electric kettle
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Electric kettle
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Private bathroom
Microwave
Electric kettle
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

At Hemak Suites you'll be within just a 10-minute stroll of Tom Mboya Statue and Jeevanjee Gardens. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .The buffet restaurant, Hemak Caffe, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 3.5-property class Nairobi Central hotel, attractions include Nairobi National Park and Thika Road Mall.

What's nearby

  • University of Nairobi - 5 min walk - 0.5 km
  • National Archives - 7 min walk - 0.6 km
  • City Market - 8 min walk - 0.7 km
  • Uhuru Park - 13 min walk - 1.1 km
  • Kenyatta International Convention Centre - 13 min walk - 1.2 km

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (WIL-Wilson) - 17 min drive

Restaurants

  • ‪Pork & Go - ‬4 min walk
  • ‪Azuri Cafe n resturant - ‬7 min walk
  • ‪Cafe Haze - ‬8 min walk
  • ‪Green Court Restaurant - ‬5 min walk
  • ‪Marble Arch - ‬6 min walk

About this property

Hemak Suites

Riverside hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. Hemak Suites also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

  • 28 guestrooms or units
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hemak Suites offers 28 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hemak Caffe

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hemak Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hemak Suites Hotel
Hemak Suites Nairobi
Hemak Suites Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Hemak Suites?

Hemak Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hemak Suites?

Yep, Hemak Suites has a free self car park.

Does Hemak Suites serve breakfast?

You bet, continental brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hemak Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hemak Suites?

Yep, you can grab a meal at Hemak Suites's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hemak Suites?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Hemak Suites?

No, pets and service animals are not allowed.

Reviews

Hemak Suites Reviews

6.0

8.0/10

Cleanliness

8.2/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

6/10 Okay

Dereck

Disliked: Cleanliness, amenities, property conditions & facilities
security was overall kind front desk hit a mess on being helpful. Had to ask for soap multiple times and breakfast was extremely undesirable.. for the price you can find better
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a tricky to get to area, the power goes out often while I stayed there. The surrounding area is only for the brave. But even after all that I would stay there cause the staff is great, the room is clean, and the dinning is fantastic. If you don’t mind a little noise, maybe a little reading when the power goes and a real experience of Kenya, this is the place to start with.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Hemak the only downside is the noise at night but that’s not their fault it’s the sorrounding area . Anyways I love the convince of the hotel .
Stayed 2 nights in Mar 2024

10/10 Excellent

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Judith Ruth

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
We did not go inside. There was a roll-down security gate like you see in bad parts of town. A guard stood outside and would let you in through a door in the gate. You could not see the actual entrance behind the gate. It was just dark behind the gate. Also on a very busy and congested street. Loud music and street noise. The driver that picked us up for our tour did not want us to stay there. He brought us to the Best Western which was terrific.
Stayed 2 nights in Mar 2023

2/10 Terrible

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
our driver drove us to the property and it was in such a bad neighborhood he would not let us out of the car. There was no hotel sign and chainlink fence and gate to go in and there were three thugs by the gate to let you in. It was dark no lighting and people were in the streets partying and yelling and I was scared to get out of the car. We had paid and went to stay at another hotel!
Stayed 2 nights in Mar 2023

2/10 Terrible

abdulkadir

Stayed 2 nights in Feb 2023

2/10 Terrible

Palvin

Stayed 1 night in Feb 2022

4/10 Poor

reginald

No hot water
Stayed 1 night in Sep 2021

6/10 Okay

gary d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, terrible location

Hotel is beautiful. Perfect for someone working downtown. The problem is the area. No place for Uber to park or pickup. Uber drivers refused to pick us up. Waiting for one or another to come get us for an hour, we gave up on Uber, had a city taxi take us to a restaurant. When we returned, from our 6th floor window. , I videotaped our driver on street level slammed against a wall and beaten by about a dozen people. Having enough of this dangerous neighborhood, we left after staying one night from a 4 night stay!
Stayed 4 nights in Jun 2021

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The room is amazing and the professionalism of the staff. They go extra mile to provide excellent customer service. The rooms are super clean and comfortable. Even though it is located in a busy and chaotic CBD area, the hotel is very safe and secure. Do not recommend coming to the hotel at night time or walking around during night though. Besides the location, the hotel itself is great.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was clean but the shower curtains needs to be longer to prevent the water from splattering into other parts of the bathroom.
Stayed 7 nights in Feb 2021

8/10 Good

IRENE WAHITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok for a short stay. Their room Deco was perfect. Can improve on Breakfast. Have a fan available for guest who would need one.
Stayed 2 nights in Nov 2020

10/10 Excellent

Kevin Aimé Césaire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024