2/10 Terrible
Abdurahim
Travelled with group
23 Nov 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Abdurahim
Stayed 8 nights in Nov 2021
Hotel Metro
3.5 star property
Photo gallery for Hotel Metro
Reviews
3.03.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Business services
- Bar
Explore the area
Koinange St., Moktar Daddah St. Junction, Opp. Nakumatt Lifestyle, Nairobi, Nairobi County, 00100
- City MarketPlace, City Market2 min walk
- University of NairobiPlace, University of Nairobi3 min walk
- Kenyatta International Convention CentrePlace, Kenyatta International Convention Centre12 min walk
- Nairobi (NBO-Jomo Kenyatta Intl.)Airport, Nairobi (NBO-Jomo Kenyatta Intl.)19 min drive
Room options
View all photos for Standard Twin Room
Standard Twin Room
- 26 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Superior Single Room
Superior Single Room
- 24 sq m
- Sleeps 1
- 1 Large Single Bed
View all photos for Standard Single Room
Standard Single Room
- 20 sq m
- Sleeps 1
- 1 Single Bed
View all photos for Superior Double Room
Superior Double Room
- 24 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 28 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
Nairobi
At Hotel Metro you'll be within steps of Jeevanjee Gardens and City Market. Highlights at this hotel include 2 bars/lounges, a restaurant and free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Nairobi Central hotel include Nairobi National Park and Thika Road Mall.
What's nearby
- City Market - 2 min walk - 0.2 km
- University of Nairobi - 3 min walk - 0.3 km
- Uhuru Park - 7 min walk - 0.6 km
- City Square - 10 min walk - 0.9 km
- Kenyatta International Convention Centre - 12 min walk - 1.0 km
Getting around
- Syokimau Station - 25 min drive
- Nairobi (WIL-Wilson) - 14 min drive
Restaurants
- Sno-Cream (Kenya House) - 2 min walk
- CJ's - 1 min walk
- Swahili Plate - 2 min walk
- Debonairs Muindi Mbingu - 2 min walk
- Chicken Exotica - 1 min walk
About this property
Hotel Metro
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.
There are 3 meeting rooms available. The business-friendly Hotel Metro also features multilingual staff, dry cleaning/laundry services, and 24-hour room service. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.
- 52 guestrooms or units
- 2 bars or lounges
- Buffet breakfast (free)
- Manager's reception (free)
- Deli
- Dry cleaning
- Front desk (24 hours)
- Staff members are multilingual
- Smoking in designated areas
- Dining venue
Hotel Metro offers 52 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include baths or showers, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 6:30 AM to 10:00 AM
- 2 bars/lounges
- A restaurant
- Free daily manager's reception
- Snack bar/deli
Family friendly
- Snack bar/deli
Conveniences
- 24-hour front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Turndown service
Business services
- 3 meeting rooms
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bathroom
- Bathtub or shower
- Free toiletries
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with premium satellite channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Tea bags/instant coffee
More
- Desk
- Iron/ironing board
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.
We should mention
- Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
HOTEL METRO Hotel
HOTEL METRO Nairobi
HOTEL METRO Hotel Nairobi
Frequently asked questions
What is the cancellation policy at Hotel Metro?
Hotel Metro offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel Metro?
Yep, Hotel Metro has a free self car park.
Does Hotel Metro serve breakfast?
Sure does, complimentary buffet brekkie is served daily between 6:30 AM and 10:00 AM.
Is there a free airport shuttle available at Hotel Metro?
No, Hotel Metro does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel Metro?
Yep, you can grab a meal at Hotel Metro's onsite restaurant that serves local and international cuisine.
What time are check-in & check-out at Hotel Metro?
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Hotel Metro?
No, pets are not allowed.
Hotel Metro Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
4.0/10
Cleanliness
6.0/10
Staff & service
3.0/10
Property conditions & facilities
Reviews
4/10 Poor
Verified traveller
3 Jan 2020
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Verified traveller
Stayed 4 nights in Dec 2019