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Gem Forest Hotel Nairobi - MGallery Collection

Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area
Outdoor pool
Suite, 1 King Bed, Balcony
Luxury
5.0 star property
9.2

Wonderful

Luxury hotel near Village Market

Located close to United Nations Office at Nairobi and Sarit Centre, Gem Forest Hotel Nairobi - MGallery Collection provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a manicure/pedicure, a facial and a massage at Shanta Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Indian cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$242
includes taxes & fees
7 May - 8 May

Explore the area

View map
Limuru Road, Nairobi, 621
  • Place, Embassy of the United States of America
    ‪8 min walk‬
  • Place, Village Market
    ‪8 min walk‬
  • Place, United Nations Office at Nairobi
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪27 min drive‬

Room options

View all photos for Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Karura Forest View)

Junior Suite, 1 King Bed (Karura Forest View) | View from room

Junior Suite, 1 King Bed (Karura Forest View)

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Forest View)

Superior Room, 1 King Bed (Forest View)

Superior Room, 1 King Bed (Forest View)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Nairobi

A luxury stay in Nairobi awaits you at Gem Forest Hotel Nairobi - MGallery Collection. Within just a 15-minute stroll, you'll find Village Market and United Nations Office at Nairobi. Highlights at this Art Deco hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Shanta Spa can include massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, Kahani, serves Indian cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and steam room. 1744 square feet (162 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Gigiri hotel include Karura Forest and Sarit Centre.

What's nearby

  • Banana Hill Art Gallery - 3 min walk - 0.3 km
  • Embassy of the United States of America - 8 min walk - 0.7 km
  • Village Market - 8 min walk - 0.7 km
  • United Nations Office at Nairobi - 10 min walk - 0.9 km
  • Karura Forest - 17 min walk - 1.4 km

Getting around

  • Syokimau Station - 44 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 45 min drive

Restaurants

  • ‪Hero Bar - ‬9 min walk
  • ‪Harvest - ‬10 min walk
  • ‪Cj's Village Market - ‬11 min walk
  • ‪Artcaffe - ‬11 min walk
  • ‪Karel T Lounge - ‬10 min walk

About this property

Gem Forest Hotel Nairobi - MGallery Collection

Gem Forest Hotel Nairobi - MGallery Collection offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Gem Forest Hotel Nairobi - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Art Deco Nairobi hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • 1744 sq ft of conference space
  • 162 sq. m of conference space
  • Built in 2024
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Shanta Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Enchante Bistro
  • Kahani
  • La Mer
  • Troy Roof Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • High chair
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,744 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 4800 for adults and from KES 2400 for children
  • Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: KES 7764

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Apple Pay and M-Pesa. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Gem Forest Hotel Nairobi - MGallery Collection?

Gem Forest Hotel Nairobi - MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Forest Hotel Nairobi - MGallery Collection?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Gem Forest Hotel Nairobi - MGallery Collection on 7 May 2026 start from AU$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gem Forest Hotel Nairobi - MGallery Collection?

Yep, Gem Forest Hotel Nairobi - MGallery Collection has a free self car park and free valet parking.

Is there a spa on site at Gem Forest Hotel Nairobi - MGallery Collection?

Yep, Shanta Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Gem Forest Hotel Nairobi - MGallery Collection have a pool?

Gem Forest Hotel Nairobi - MGallery Collection has an outdoor pool. The pool is open 10:00 AM to 8:00 PM.

What luxury perks are available at Gem Forest Hotel Nairobi - MGallery Collection?

Gem Forest Hotel Nairobi - MGallery Collection features a full-service spa, an outdoor pool and 3 restaurants.

Is Gem Forest Hotel Nairobi - MGallery Collection family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Gem Forest Hotel Nairobi - MGallery Collection is a hit with families.

Does Gem Forest Hotel Nairobi - MGallery Collection serve breakfast?

You bet, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Gem Forest Hotel Nairobi - MGallery Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gem Forest Hotel Nairobi - MGallery Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gem Forest Hotel Nairobi - MGallery Collection?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gem Forest Hotel Nairobi - MGallery Collection?

No, only service animals are allowed.

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Immaculate

Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Aboubakri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A — I did not have breakfast. One issue I experienced was with transportation. The hotel did not notify the taxi agency in advance, and as a result, I waited at the airport for over an hour. I had to coordinate with airport security to contact the taxi agency so they could come pick me up. The taxi agent informed me that the hotel did not forward my reservation, which is why they did not arrive with a sign as expected. For future arrangements, please ensure that the reservation is properly forwarded to the taxi agency. Other than that, everything was perfect, especially the staff...overall, the hotel cleaning was very good, and the rooms and common areas were well maintained.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 3 nights in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Hennan, Kent

Clean room, friendly staff
Stayed 6 nights in Dec 2025

4/10 Poor

Agnes Maria

Stayed 12 nights in Dec 2025

10/10 Excellent

gregory

Stayed 2 nights in Nov 2025

10/10 Excellent

callum

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room, very friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and
Stayed 5 nights in Oct 2025

6/10 Okay

Domenicop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt know about the airport shuttle and had to pay 100 us dollars to get there.
Stayed 1 night in Oct 2025

10/10 Excellent

Henri

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and clean rooms. Friendly and helpful hotel staff.
Stayed 1 night in Oct 2025

8/10 Good

Corain

Stayed 2 nights in Oct 2025

6/10 Okay

Kellie

Disliked: Room comfort
Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.
Stayed 2 nights in Sep 2025

10/10 Excellent

enez

Stayed 2 nights in Aug 2025

10/10 Excellent

Jitesh

Liked: Staff & service, property conditions & facilities
Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek. The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel. My wife had fallen ill and the reception staff were very helpful and comforting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oghenevomerho, Waterford

Liked: Property conditions & facilities
Brilliant and pleasant stay
Stayed 4 nights in Aug 2025

8/10 Good

sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Nairobi. The staff are very friendly and professional.
Stayed 10 nights in Jul 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joan Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities
Some nice staff
Stayed 3 nights in Apr 2025