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Hotel Trusty Nagoya Shirakawa

Property class: 3.5

Photo gallery for Hotel Trusty Nagoya Shirakawa

A modern interior with escalators and a staircase, a chandelier, and a decorative wall.
A hotel with a prominent illuminated sign, a modern architectural design, and a visible entrance with a staircase.
A modern hotel room with a large bed, a desk, and a chair.
A long, narrow hotel corridor with multiple doors and light fixtures on the walls.
A modern lobby with marble flooring, black and white patterned walls, and large potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Place, Nagoya City Science Museum
    ‪3 min walk‬
  • Place, Osu Shopping District
    ‪6 min walk‬
  • Place, Oasis 21
    ‪11 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room, Smoking

A modern hotel room with a large bed, a desk, and a chair.

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

A modern hotel room with a large bed, a desk, and a chair.

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

A neatly made bed with white linens and several pillows, a bedside table with a lamp, and a framed picture on the wall.

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

8.6 out of 10
Excellent
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking with Breakfast Box

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking with Breakfast Box

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Smoking with Breakfast Box

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking with Breakfast Box

A modern hotel room with a large bed, a desk, and a chair.

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A modern hotel room with a large bed, a desk, and a chair.

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking with Breakfast Box

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Smoking

A modern hotel room with a large bed, a desk, and a chair.

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

A modern hotel room with a large bed, a desk, and a chair.

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

A hotel room with a large bed, a desk, a chair, and a TV.

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Nagoya

Hotel Trusty Nagoya Shirakawa puts you in the heart of Nagoya, within just a 10-minute stroll of Nagoya City Science Museum and Osu Shopping District. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities and a microwave in a common area. There's also the convenience of self parking. .With a stay at this 3.5-property class Nagoya City Centre hotel, you'll be 1.3 km (0.8 mi) from Oasis 21 and 2.7 km (1.7 mi) from Nagoya Castle.

What's nearby

  • Nagoya City Science Museum - 3 min walk - 0.3 km
  • Shirakawa Park - 3 min walk - 0.3 km
  • Osu Shopping District - 6 min walk - 0.6 km
  • Oasis 21 - 11 min walk - 1.0 km
  • Chubu Electric MIRAI TOWER - 12 min walk - 1.0 km

Getting around

  • Fushimi Station - 6 min walk
  • Sakaemachi Station - 13 min walk
  • Nagoya (NGO-Chubu Centrair Intl.) - 53 min drive

Restaurants

  • ‪立川マシマシ 栄住吉店 - ‬3 min walk
  • ‪PIZZA SALVATORE CUOMO FUSHIMI / 伏見 - ‬6 min walk
  • ‪味仙 住吉店 - ‬4 min walk
  • ‪広島的鉄板酒場鉄輝努 - ‬6 min walk
  • ‪焼豚中華そば専門 しげる - ‬7 min walk

About this property

Hotel Trusty Nagoya Shirakawa

As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

  • 1 building
  • 105 guestrooms or units
  • Built in 1973
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Frequently asked questions

What is the cancellation policy at Hotel Trusty Nagoya Shirakawa?

Hotel Trusty Nagoya Shirakawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Trusty Nagoya Shirakawa?

Yep, Hotel Trusty Nagoya Shirakawa has a self car park for JPY 1500 per night. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Hotel Trusty Nagoya Shirakawa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Trusty Nagoya Shirakawa serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Trusty Nagoya Shirakawa?

No, Hotel Trusty Nagoya Shirakawa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Trusty Nagoya Shirakawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Trusty Nagoya Shirakawa?

No, pets are not allowed.

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the rooms were nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms and very friendly staff. Walkable area with a station not too far away.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

FEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming.Room service was also very good.Would stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, clean facilities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Truc

Liked: Cleanliness, staff & service
Great stay! Peaceful and clean.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location near one of the larger tourist spots and within reasonable walking distance to the subway. The rooms are efficient.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Very generous breakfast provided. The staff was friendly and promptly addressed our request for an extra blanket and coffee pods. Close to public transit. Would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Services, location, clean room 5 stars! Definitely will come back again when I visit Nagoya again!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mao Chen

Liked: Cleanliness, amenities, property conditions & facilities
Staff service was very good
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Kin Ho Kenneth

Liked: Cleanliness, staff & service, amenities
A convenient option for anyone looking for a short stay. Price is reasonable but dont expect the room to be spacious. The property is relatively suitable for business travelers who wont be staying for a few nights
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

CHI

Liked: Cleanliness, staff & service
Staff were super helpful
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Pik Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! We loved it!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Chu Hui

Clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bento box was good, staff was helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff friendly
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Lysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff, quiet building
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6nights stay

overall was very good all staffs were very polite we enjoyed our stays
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good , comfort and clean location to stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location but still in a quiet area with many dining options nearby and shopping not too far away
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed quiets nights in this hotel for 3 nights. once we find our ways, it was dead convenient to walk to Sakae. It was clean and staff were friendly and efficient.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Chin Huat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
reception staff poorly trained. Gave me wrong room keys and i had to go up and down
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness
Excellent service!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Charlie

Liked: Cleanliness, staff & service
The room small and dated. The location is not quite accessible.
Stayed 2 nights in Feb 2026