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Hotel Description

At this chalet you'll be steps from Hakuba Valley Ski Area and 2 km (1.2 mi) from Hakuba Happo-One Ski Area. Highlights at this ski chalet include a kitchen, a washer/dryer, and free WiFi.

Enjoy access to basketball and a playground. Other amenities include free WiFi in public areas, laundry facilities, and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of a free ski shuttle.

Attractions within a 10-minute drive of this 3.5-star Echo Land chalet include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

Room (The Castle)

Bed Count 8 Full Beds Maximum Occupancy 16 Max

Property Features

This chalet offers its guests ski storage and laundry facilities. Public spaces have free WiFi. A ski shuttle, a train station pick-up service, and a train station drop-off service are free. Self parking is free. This 3.5-star Hakuba chalet is smoke free.

  • 1 guestroom or unit
  • Ski equipment storage
  • Self-service laundry
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (3.2 km / 2 mi)
  • Property shuttles: Free train station pick-up, ski shuttle, and bus station shuttle
  • Parking: Free self parking

Room Amenities

Guest accommodations at this chalet offer washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters. Accommodations at this 3.5-star chalet have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Hakuba chalet provides complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Housekeeping is provided weekly.

  • In-room kitchen
  • 8 bathrooms
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Climate control (air conditioning)
  • Unique furnishings
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This chalet offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3500 per night.

Pet Policy

  • Pets: JPY 25000 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Private entrance
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 2
  • Guest will receive an email before arrival 24 hours
  • Guests must register online prior to arrival

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 25000 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: JPY 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Castle Chalet
  • The Castle Hakuba
  • The Castle Chalet Hakuba

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.