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Heidihof Hotel

3.0 star property

Photo gallery for Heidihof Hotel

A building with a wooden facade and a balcony with a railing.
A wooden sign with "Heidi Art" written on it, surrounded by greenery and a clear sky.
A reception desk with plush toys, a lamp, and a glass partition.
A wooden balcony with a glass door, potted plants, and a view of the mountains.
A dining area with a table and chairs, a bookshelf, and a reception desk.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$165
12 Aug - 13 Aug

Explore the area

View map
Hokujo 3013, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪13 min walk‬
  • Place, Happo-one Adam Gondola
    ‪18 min walk‬

Room options

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, wooden headboards, bedside tables, and wall-mounted lamps.

Twin Room, Non Smoking

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

A hotel room with two single beds, a small table, a chair, and a window with curtains.

Triple Room, Non Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Hakuba

At Heidihof Hotel you'll be within just a 15-minute stroll of Happo Information Center and Happo-one Adam Gondola. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Added amenities include ski storage and luggage storage. There's also the convenience of free self parking. .With a stay at this 3-property class Hakuba hotel, you'll be 2.6 km (1.6 mi) from Happo One Sakka Ski Lift and 3.7 km (2.3 mi) from Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 13 min walk - 1.1 km
  • Happo Information Center - 15 min walk - 1.2 km
  • Happo-one Adam Gondola - 18 min walk - 1.5 km
  • Hakuba Olympic Museum - 5 min drive - 2.0 km

Getting around

  • Hakuba Station - 8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 101 min drive

Restaurants

  • ‪トロイメライ - ‬10 min walk
  • ‪ミーティア - ‬8 min walk
  • ‪胡座屋 Aguraya - ‬5 min walk
  • ‪Sounds Like Café - ‬5 min walk
  • ‪Calico - ‬5 min walk

About this property

Heidihof Hotel

Heidihof Hotel offers its guests a terrace, ski storage, and a garden. Public spaces have free WiFi. Self parking is free. A complete renovation of Heidihof Hotel was completed in December 2022.

This 3-star Hakuba hotel is smoke free.

  • 6 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
Heidihof Hotel offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bathrobes and complimentary slippers. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Ski storage
  • Snow sports gear

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Business services

  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Heidi Hof Hotel Hakuba
Heidi Hof Hotel
Heidi Hof Hakuba
Heidi Hof
Heidi Hof Motel Hakuba
Heidi Hof Motel
Hotel Heidi Hof Hakuba
Hotel Heidi Hof
Heidihof Hotel Hotel
Heidihof Hotel Hakuba
Heidihof Hotel Hotel Hakuba
Heidihof Chalet Apartment Hotel

Frequently asked questions

What is the cancellation policy at Heidihof Hotel?

Heidihof Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heidihof Hotel?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Heidihof Hotel on 12 Aug 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heidihof Hotel?

Yep, Heidihof Hotel has a free self car park.

Is there a free airport shuttle available at Heidihof Hotel?

No, Heidihof Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heidihof Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Heidihof Hotel?

No, pets are not allowed.

Heidihof Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!
Stayed 8 nights in Feb 2023
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very welcoming and friendly! Great location and easy access to the mountains. The breakfast was delicious! I would recommend staying here, and I will definitely go back if I return.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend: Extremely charming place to stay, quiet location, still convenient short walk to Hakuba Base Camp bus stop or to Happoone Nakiyama lifts. Also short walk to several restaurants for dinner. Elegant Breakfast, changes daily, was so delicious! Room had all the needed amenities, and common area heated ski-room ensured we had warm, dry gear every morning.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Hotel Heidi hof was an amazing place to stay with the most wonderful staff and service. Always so helpful with any questions. t was an amazing location for bus services to ski resorts and an easy walk to a ski resort.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, at all times they were happy and helped us with every request we made. One of our party dislocated his shoulder in a snowboarding accident, and they went far and above to make sure he felt comfortable. The breakfast is easily the best I have had included at any hotel. Every day was a different selection of warm bread/croissants, some fruit, yoghurt and a breakfast meal. Their amenities are perfect for the price, the ski room is large and heated so that all your gear can get dry before the next day. The onsen has both a male and female section and all the times I went, the temperature was just right. If I come back to Hakuba, staying here is an easy choice.
Stayed 6 nights in Feb 2019
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiedi Hof is Great

Heidi Hof is a lovely chalet, which is family run. It is close to the ski areas and also to Echoland where there are multiple dining options. The family is extremely friendkly. They will help out with transport, restaurant reservations and general advice. The food is excellent. Dinner is a 5 course French cuisine based delight. We have now stayed with them 4 times and look forward to being able to stay there again. There is an Onsen at he lodge which is wonderful to soak in after a day skiing.
Stayed 9 nights in Feb 2019
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient clean hotel with very friendly owners.

This is a family owned hotel run by a couple and their daughter. They went out of their way to make you welcome. Breakfast and dinner was first class, however if you booked breakfast and dinner then check that is what you are getting and there was a mix up between hotel and hotels.com as to whether dinner was included.
Verified review

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020