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Hakuba Tokyu Hotel

4.0 star property
Upscale hotel with a shuttle to the slopes

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Photo gallery for Hakuba Tokyu Hotel

Courtyard
Lanai
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lounge
Lobby
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Popular LocationHappo-one Adam Gondola10 min walk
  • Popular LocationHakuba Happo-One Ski Area11 min walk
  • Popular LocationHakuba Iwatake Ski Resort4 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)60 min drive

Room options

View all photos for Standard Twin Room, Balcony (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, Balcony (For 3 People)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Twin Room (For 2 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Twin Room (For 2 People)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room (For 4 People)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 4 Large Single Beds

Similar properties

Restaurant
Courtyard by Marriott Hakuba
Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (165)
The price is AU$409
for 1 night
includes taxes & fees
27 May - 28 May
Courtyard by Marriott Hakuba

About the area

Hakuba

At Hakuba Tokyu Hotel you'll be within just a 5-minute stroll of Hakuba Ski Jumping Stadium and within 15 minutes of Hakuba Happo-One Ski Area. Highlights at this ski hotel include 2 restaurants, a full-service spa, and free self parking. .A day of pampering can include massages, facials, and aromatherapy. The restaurant, Chamonix, serves French cuisine and is open for breakfast, lunch, and dinner. The Lodge is the hotel's own bar. Enjoy the 4 outdoor tennis courts. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of a free ski shuttle. .Sights within a 10-minute drive of this 4-star Hakuba hotel include Hakuba Iwatake Ski Resort and Hakuba Goryu Ski Resort.

What's nearby

  • Happo-one Adam Gondola - 10 min walk
  • Hakuba Happo-One Ski Area - 11 min walk
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 8 min drive
  • Hakuba 47 Winter Sports Park - 9 min drive

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • カフェアンドバー ライオン - 12 min walk
  • 日本料理雪 - 8 min walk
  • アンクル スティーブンス - 14 min walk
  • ももちゃんクレープ 八方本店 - 10 min walk
  • 万国屋 - 13 min walk

About this property

Hakuba Tokyu Hotel

Upscale hotel with a shuttle to the slopes
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hakuba Tokyu Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakuba hotel.

  • Ski lift tickets
  • Ski equipment storage
  • Conference rooms
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
Hakuba Tokyu Hotel offers 102 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,858 for adults and JPY 683 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chamonix
  • Manyo
  • The Lodge

Things to do

  • 4 outdoor tennis courts
  • Full-service spa
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2858 for adults and JPY 683 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

What is the cancellation policy at Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakuba Tokyu Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hakuba Tokyu Hotel on 19 May 2024 start from AU$214.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakuba Tokyu Hotel?

Yep, Hakuba Tokyu Hotel has a free self car park.

Is there a spa on site at Hakuba Tokyu Hotel?

Yep, there is an onsite spa at Hakuba Tokyu Hotel. You'll enjoy heaps of services like facials and body treatments.

What makes Hakuba Tokyu Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hakuba Tokyu Hotel.

Are there hot tubs in the rooms at Hakuba Tokyu Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hakuba Tokyu Hotel?

No, Hakuba Tokyu Hotel does not offer an airport shuttle service.

Are pets allowed at Hakuba Tokyu Hotel?

No, pets are not allowed.

Hakuba Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 72 reviews" "
Rating 8 - Good. 13 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Stayed 4 nights in Feb 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Stayed 10 nights in Mar 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
Stayed 7 nights in Feb 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Craig_family, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Helpful staff. Makes Nagano even better.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.
Stayed 7 nights in Jan 2020