2/10 Terrible
Iuliia
24 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all. The rats in the rooms on the first floor. One was laying dead in the bathroom, when we entered, a bell-boy just took it away with no word of anything. And then during the day and the night you can hear and see them behind your bed, and in the bathroom.
Food is unacceptably terrible. Can’t eat. It’s just beung killed by their kitchen. (stuff in the 6th floor even said: don’t even try it, better go in the city)
And on the top of all that: on the check-out (we had multiple rooms) they were trying to scam us (particularly one guy Oumar), not attaching our payments to the system that were made on the first day, with swearing and shouting demanding double the payment, and with no apology (manager, another manager did at the end), the problem was solved By ME. A was almost at the stage of "let’s look the video tape from the reception", my contact and the agency of my co-traveler were able to call them, and figure this out. Payment was , obviously, made on the first day, as was told, and that guy was just trying to rob us.
Ha, and he also did that:
Pay 170500 xef, for the rate of 530
I was like: no, the rate even in the hotel is 580
(in the airport /market it’s 640)
He was like: meh, okay
And then failed to give me the change
Awesome experience. Thank you Radisson
Iuliia
Stayed 1 night in Feb 2024