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Springhill Suites by Marriott Mystic Waterford

3.0 star property
Hotel with free breakfast, near New London Ferry Dock

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Free daily continental breakfast
Business centre
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$221
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
401 N Frontage Rd, New London, CT, 06385
  • Place, United States Coast Guard Academy
    ‪3 min drive‬
  • Place, Connecticut College
    ‪4 min drive‬
  • Place, New London Ferry Dock
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

New London

At Springhill Suites by Marriott Mystic Waterford, you'll be 4 km (2.5 mi) from New London Ferry Dock and 8.5 km (5.3 mi) from Naval Submarine Base New London. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 15-minute drive of this 3-property class New London hotel include Dinosaur Place at Nature's Art and Mystic Aquarium and Institute for Exploration.

What's nearby

  • United States Coast Guard Academy - 3 min drive - 2.2 km
  • Connecticut College - 4 min drive - 2.9 km
  • New London Ferry Dock - 4 min drive - 3.9 km
  • Naval Submarine Base New London - 8 min drive - 8.1 km
  • Ocean Beach Park - 10 min drive - 8.3 km

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Hotel with free breakfast, near New London Ferry Dock
Springhill Suites by Marriott Mystic Waterford offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Springhill Suites by Marriott Mystic Waterford. Self parking is free.

This 3-star New London hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. LCD televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn New London - Mystic Area by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,010 reviews
The price is AU$196
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn New London - Mystic Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

What is the cancellation policy at Springhill Suites by Marriott Mystic Waterford?

Springhill Suites by Marriott Mystic Waterford offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on 12 Nov 2025 start from AU$220.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Springhill Suites by Marriott Mystic Waterford?

Yep, Springhill Suites by Marriott Mystic Waterford has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Springhill Suites by Marriott Mystic Waterford?

The closest beach to Springhill Suites by Marriott Mystic Waterford is Ocean Beach Park (7.4 km).

Does Springhill Suites by Marriott Mystic Waterford have a pool?

Springhill Suites by Marriott Mystic Waterford has an indoor pool.

Is Springhill Suites by Marriott Mystic Waterford family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Springhill Suites by Marriott Mystic Waterford is a hit with families.

Does Springhill Suites by Marriott Mystic Waterford serve breakfast?

Sure does, complimentary continental brekkie is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Springhill Suites by Marriott Mystic Waterford?

No, Springhill Suites by Marriott Mystic Waterford does not offer an airport shuttle service.

What time are check-in & check-out at Springhill Suites by Marriott Mystic Waterford?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Springhill Suites by Marriott Mystic Waterford?

No, only service animals are allowed.

Reviews

Springhill Suites by Marriott Mystic Waterford Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 911 reviews
Rating 8 - Good. 285 out of 911 reviews
Rating 6 - Okay. 103 out of 911 reviews
Rating 4 - Poor. 44 out of 911 reviews
Rating 2 - Terrible. 26 out of 911 reviews

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy access to I-95 and area activities. The breakfast was fresh, delicious and filling.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin Mark

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and nice!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Stacie, Wallingford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was very outdated. It was clean. Pool room- lots of rust on doors and grates. Hallway rugs were stained and outdated. Hotel was cleanish. Breakfast area is small and cramped. Food was not really appetizing and I have been to many hotels where this type of breakfast was offered.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every member of the staff was amazing! They made us feel welcome and were quick to help! Because of them, especially Matt who was always polite and super helpful, we will definitely return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah, Milford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We happily returned to this hotel a handful of times during our son's time at Connecticut College. The staff is always nice. The rooms are always clean. The breakfast has plenty of options daily.
Stayed 3 nights in May 2025

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the downtown waterfront area. Manager greeting us was so welcoming.
Stayed 1 night in Jun 2025

4/10 Poor

Mary, RIVERSIDE

Disliked: Property conditions & facilities
I would not stay here again. Reception was unfriendly. Room was frumpy. Beds looked like a child made them up. Not appealing.
Stayed 3 nights in Jun 2025

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The entire building is hot and humid. The pool hits you when you walk in and the hallways upstairs are musty and hot.
Stayed 1 night in Jun 2025

4/10 Poor

Laurel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very dissatisfied of the dilapidated state of the hotel. The ADA accessible room that I booked for my limited mobility father was not able to accommodate him in the shower. The elevator inspection was outdated and the air circulation was terrible.
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Stayed 3 nights in Jun 2025

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and competent, but the rooms were “worn.” Furniture was old and obviously worn, bathrooms were old. Needs an internal update throughout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Meghan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mehwish

Liked: Property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in May 2025

10/10 Excellent

david

Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Amenities, property conditions & facilities
AC unit could not be turned off
Stayed 5 nights in May 2025

2/10 Terrible

J . L

Travelled with family and small children
Disliked: Cleanliness, amenities
The room I had ordered a king size bed they gave me a ( handicap ) It was just a place to stay. No amenities technically , except for an incomplete continental breakfast… I needed some ice the machine had a broken sign on it, I saw a bedbug running on my mattress she crushed it . I am going to post the bloody stain later. I was very unhappy during my stay, I call the front desk to express my concerns the Guy hung up the phone , I went downstairs he called the cops .Now, I am going to call the Marriot Headquarter to complaint about this incident, Spring Hill suites by Marriot in waterfront CT . I normally stay at the ; Fairfield inn by Marriot they are very nice, I learned my lesson.
That was the bedbug bloody stain on my bed.
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great
Stayed 2 nights in May 2025

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025

10/10 Excellent

Sarah, Milford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, our stay at this hotel was great! We always use an accessible room. The accommodations are spot on. It's conveniently located near both Connecticut College and the US Coast Guard Academy. The hotel pool and complementary breakfast are icing on the cake!
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to visit Conneticut College and Mystic.
Stayed 3 nights in Apr 2025

6/10 Okay

paul, Herndon

Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Was good. Staff friendly and helpful. Stephanie and Brannon were helpful!
Stayed 1 night in Apr 2025