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Archipelagos Hotel

5.0 star property

Photo gallery for Archipelagos Hotel

A person relaxing by a pool with a view of the sea and a mountain in the background.
An aerial view of a beach with rows of wooden sun loungers and thatched umbrellas.
A modern hotel room with a large bed, a bedside table, a vanity with a mirror, and a television.
A table with a book and an apple, overlooking a coastal landscape with a clear view of the sea and a rocky hill in the background.
A breakfast table with a view of the sea, a plant, and various breakfast items.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$332
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Kalo Livadi, Mykonos, Mykonos Island, 84600
  • Place, Loúlos
    ‪5 min walk‬
  • Place, Kalo Livadi Beach
    ‪5 min walk‬
  • Place, Kalafatis Beach
    ‪19 min walk‬
  • Airport, Mykonos (JMK-Mykonos Island National)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Double or 2 Single Beds

A hotel room with a bed, a nightstand, a lamp, and a view of the sea through a balcony door.

Premium Room, 1 Double or 2 Single Beds

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Sea View

A modern, white-themed living room with a sofa, coffee table, and a staircase leading to another room.

Suite, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed, Sea View

A modern hotel room with a large bed, a mounted TV, and a balcony view.

Junior Suite, 1 Double Bed, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, Sea View (With Outdoor Jacuzzi)

A hotel room with a bed, a chair, a small table, and a view of the sea.

Honeymoon Suite, Sea View (With Outdoor Jacuzzi)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Sea View (With Indoor Jacuzzi)

A modern hotel room with a large bathtub, a dining area with a round table and chairs, and a view of the sea through the windows.

Deluxe Suite, Sea View (With Indoor Jacuzzi)

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Jetted Tub, Sea View (Archipelagos)

A modern room with a balcony, white furniture, and a view of the sea.

Suite, Jetted Tub, Sea View (Archipelagos)

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 Queen Bed, Private Pool, Sea View

A modern outdoor pool area with a view of the sea and a mountainous landscape.

Signature Suite, 1 Queen Bed, Private Pool, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Sea Facing (Supreme)

A hotel room with a bed, a nightstand, a lamp, and a view of the sea through a balcony door.

Suite, Sea Facing (Supreme)

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Supreme Room with Sea View

A balcony with wicker chairs and a table, overlooking a calm sea and distant mountains.

Supreme Room with Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Mykonos

A luxury stay in Mykonos awaits you at Archipelagos Hotel. Within steps you'll find Loúlos and Kalo Livadi Beach within a 10-minute stroll. Highlights at this family-friendly hotel include 2 beach bars, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Archipelagos, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free local cuisine breakfast is offered between 8:00 AM and 11 AM. There's also the convenience of a free shopping centre shuttle. .Attractions within a 15-minute drive of this 5-property class Mykonos hotel include Mykonos Old Port and Mykonos New Port.

What's nearby

  • Loúlos - 5 min walk - 0.5 km
  • Kalo Livadi Beach - 5 min walk - 0.5 km
  • Kalafatis Beach - 19 min walk - 1.6 km
  • Agía Ánna Kalafátis - 1 min drive - 1.2 km
  • Mykonos New Port - 17 min drive - 12.8 km

Getting around

  • Mykonos (JMK-Mykonos Island National) - 19 min drive

Restaurants

  • ‪Juicebox - ‬12 min drive
  • Pinky Beach Mykonos
  • ‪Alemàgou - ‬9 min drive
  • ‪Agrari Beach Restaurant - ‬11 min drive
  • ‪Jayont - ‬4 min drive

About this property

Archipelagos Hotel

Archipelagos Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at the luxury Archipelagos Hotel. An airport shuttle (available on request) and a cruise ship terminal shuttle are available for a fee.

This 5-star Mykonos hotel is smoke free.

  • 1 floor
  • 40 guestrooms or units
  • 6 buildings
  • 2 bars on the beach
  • Built in 1999
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Archipelagos Hotel offers 40 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Hellenic Chamber of Hotels' Boutique Hotel – This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 10:00 PM on request
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11 AM
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archipelagos

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 6 buildings
  • Built in 1999
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 October and 20 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 29 April and close on 18 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Archipelagos Hotel
Archipelagos Hotel Mykonos
Archipelagos Mykonos
Hotel Archipelagos
Archipelagos Hotel Hotel
Archipelagos Hotel Mykonos
Archipelagos Hotel Hotel Mykonos

Frequently asked questions

Are there any beaches close to Archipelagos Hotel?

Yep, Archipelagos Hotel is a short 5-minute walk from Kalo Livadi Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

How much does it cost to stay at Archipelagos Hotel?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Archipelagos Hotel on 31 Aug 2026 start from AU$332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Archipelagos Hotel?

Yep, there is an onsite spa at Archipelagos Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Archipelagos Hotel have a pool?

Archipelagos Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April 29 to October 18.

What makes Archipelagos Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Archipelagos Hotel.

Is Archipelagos Hotel family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services in the guestrooms, it's no surprise that Archipelagos Hotel is a hit with families.

Are there hot tubs in the rooms at Archipelagos Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Archipelagos Hotel serve breakfast?

Yep, complimentary local cuisine breakfast is offered daily from 8:00 AM to 11 AM.

Is there a free airport shuttle available at Archipelagos Hotel?

No, but there's an airport shuttle that runs from 7:30 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Archipelagos Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Archipelagos Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Archipelagos Hotel?

No, pets are not allowed.

Archipelagos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 183 reviews
Rating 8 - Good. 52 out of 183 reviews
Rating 6 - Okay. 11 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, nice people and great food
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

magen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, views and service. Good location, close to beach and beach clubs.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were lovely and the hotel is near one of the best beaches in Mykonos.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Allison Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful and the the views wre gorgeous! I would recommend this hotel to anyone!
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view,cozy room, clean and quiet
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our stay here . The staff were incredible , the breakfast options were great, the bar was fantastic. We loved lounging by the pool and the walk to the beach was very short . Our room was great and had a balcony as well, tho we haven’t used it much bc of the wind .
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Tyara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the property
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

VALERIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and would definitely recommend . The rooms are Awesome !!! Ours, was ocean view with balcony. Really nice and comfortable . Area is quiet, with beautiful beaches nearby
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

Raymen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything about the property was great- with the exception of the staff who ruined a surprise and were quite unwelcoming.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Shohreh P.V.G.E.

Liked: Amenities
Amazing view, Amazing staff, Amazing room…. We love everything about it, specially the staff. Front desk manger was an angel, helped us to have a wonderful stay, his name is Jordan. We will go back for sure next time with the whole family.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

SOTIRAQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. We really loved the beach. It’s perfect place to hide by strong winds. The hotel was so kind and helpful for any subject. Hope to be there again on next holidays
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite place. Amazing people but it was hard to find open dining close by. Not sure if it was because of off season. There was a quite a bit of construction happening but it the noise wasn't too bad at all.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
It was all great
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Spiro

Liked: Cleanliness, staff & service, amenities
The property itself was great. Staff was courteous and friendly. Rooms need a little updating. Musty smell in bathroom.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service, Spacious Rooms, Close to Beaches

This hotels service was some of the best I have ever experienced. All the staff were not only friendly but the most helpful and reliable as well. Anytime my wife and I needed to book something, including lunch or dinner reservations the reception took care of it for us and gave us amazing recommendations. The pool area is really nice and having breakfast next to it was a nice touch. The rooms were spacious, eco-friendly and very clean. Could not ask for anything better during our stay here.
Stayed 6 nights in Jul 2024
Verified review

4/10 Poor

Nicole

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful but the staff were not very friendly.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only situation is the beach
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Khalifa

Liked: Cleanliness, staff & service

normal hotel

I think it’s will be better than what I see in photo but really it’s old and no private pool as any one can wake front of your suite it’s cleans and food is good but I give it 5 of 10
Stayed 5 nights in Sep 2020
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The service is the best. Thank you Demitri for helping solve our issue. It was a win win for everyone. You can’t beat their hospitality.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Room was clean and spacious. Amazing breakfast with very big variety. Fresh orange juice. Tasty. Very helpful in finding rentaø of squad or scooter. Close by. Recommended.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING property! Beautiful view from the balcony! Leo was unbelievable....The shuttle offered was nice especially since it's 15-20 drive into town! Taxi roundtrip is €90 Euros so having it free was a HUGE plus. Leo was deserving of a nice tip dropping off and picking up! Coming back in September and will definitely stay at this location!
Stayed 3 nights in May 2022
Verified review

2/10 Terrible

Nvart

Disliked: Cleanliness, property conditions & facilities
The hotel room was quite dated. Additionally, there were numerous charges for minor items. Regrettably, I will not be returning to this hotel.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Brittany

Disliked: Cleanliness, staff & service
The only good thing about this property was the view from the hotel room. Hotel staff constantly barging in without knocking or anything. Left trash outside our hotel room. Phone was broken. There was construction going on so it was loud. Room was not as pictured. Very misleading. And staff treated us like second hand guests. This hotel is over priced anf and should be a 3 star
Stayed 1 night in May 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not a 5 star hotel, basic 4 star

It is not a 5 star hotel in my opinion. Arrival: There was nobody to help us with the language and our car. There is parking below the hotel so you have to walk up the hill and take your luggage. Since the hotel is very far away from the city center ( 25 min drive) they only have 2 shuttles per day. We have stayed in other 5 star hotels in Myconos and they had departures every 20-30 min. The room is very basic, with no special amenities. Mattress is very bad, they don't even have a conditioner in the bathroom. At the breakfast, they don't notice you that the breakfast was about to end ( 11.00 AM) but just when we asked at 11.05 to have another macchiato they told us that now we have to pay it extra since only till 11.00 AM the coffee and juice was included and from 11.00 on is not. This is definitely not 5-star service not having a basic macchiato in breakfast. Breakfast is very basic also. Definitely not a 5 star hotel but it is a 5 star price.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Shaden

Disliked: Staff & service, amenities
Set in very picturesque surroundings, this hotel has plenty of potential. Unfortunately it absolutely does not fulfil it. I find its claim to be a “luxury” hotel outlandish considering the following: dirty rooms (hair in the shower found on arrival, sickeningly filthy bathroom sink, thick dust on most of the room fixtures etc), bizarre behaviour from housekeeping staff (they walk into rooms without knocking - the person I was travelling with startled to find someone standing in front of him as he was using the bathroom. They also ignore “do not disturb” light and will knock loudly each morning at a time that suits them), the sparse choices at breakfast and the fact that each of the three servers had a specific job (you were told off for asking the wrong server for juice and the wrong server for eggs), the fact that the shuttle taking guests to the town centre ran only twice a day at 12pm and 9pm - with no return journey (considering how far the property is from the town, this is a serious aspect to consider. Plus they will try to pressure you into booking their private service for the extortionate price of €120 return), unsafe electric features (I have photographs). Saying all of this, I feel like the majority of the staff including those at the front desk, try their best to be helpful. I think this is a very poorly managed hotel and I genuinely resent having spent so much money to stay there. According to locals we spoke to, this hotel is know for being a letdown. Avoid.
Stayed 4 nights in Aug 2022