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Makkah Clock Royal Tower, A Fairmont Hotel

Art Deco Makkah hotel connected to a shopping centre, steps from Great Mosque of Makkah

Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Grand Suite, 1 King Bed with Sofa bed (Kaaba)
Property video
Grand Suite, 1 King Bed with Sofa bed (Kaaba)
Reception
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$431
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Room, 1 King Bed (Haram)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Fairmont, Room, 1 King Bed, City View

8.2 out of 10
Very good
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Triple Room, 3 Single Beds, City View

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Fairmont, Twin Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Fairmont, Twin Room, Accessible, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Studio, 2 Single Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Kaaba)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds, City View

7.6 out of 10
Good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Signature Suite, 2 Bedrooms Haram View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Junior Suite, Kaaba View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

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About the area

Makkah

Makkah Clock Royal Tower, A Fairmont Hotel places you in the centre of Makkah, connected to a shopping centre and within a short 5-minute stroll of Great Mosque of Makkah and The Clock Towers. Highlights at this family-friendly hotel include 10 restaurants, a gym and a conference centre. .A pampering day can include deep-tissue massages, hot stone massages and reflexology. The buffet restaurant, Atyaf, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the free kids' club and gym. 23379 square feet (2172 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. .Sights within a short walk of this Makkah City Center hotel include Well of Zamzam and King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.2 km
  • The Clock Towers - 3 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 11 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 72 min drive

Restaurants

  • ‪Brew92 - ‬5 min drive
  • ‪Swiss Express - ‬4 min walk
  • ‪Almsharf Lounge - ‬4 min walk
  • ‪Mado مادو - ‬5 min drive
  • ‪Al Khaırat Restaurant - ‬3 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Art Deco Makkah hotel connected to a shopping centre, steps from Great Mosque of Makkah
There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square metres) and includes a conference centre. A health club, spa services, and a library are also featured at the family-friendly Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • Conference rooms
  • 23379 sq ft of conference space
  • 2172 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Frequently asked questions

What is the cancellation policy at Makkah Clock Royal Tower, A Fairmont Hotel?

Makkah Clock Royal Tower, A Fairmont Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Makkah Clock Royal Tower, A Fairmont Hotel?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Makkah Clock Royal Tower, A Fairmont Hotel on 15 Feb 2026 start from AU$431.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Makkah Clock Royal Tower, A Fairmont Hotel?

There's no onsite spa, but this property does offer services like Thai massages.

What makes Makkah Clock Royal Tower, A Fairmont Hotel a romantic place to stay?

Couples dining and 24-hour room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Makkah Clock Royal Tower, A Fairmont Hotel.

Is Makkah Clock Royal Tower, A Fairmont Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Makkah Clock Royal Tower, A Fairmont Hotel is a hit with families.

Does Makkah Clock Royal Tower, A Fairmont Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Makkah Clock Royal Tower, A Fairmont Hotel?

No, Makkah Clock Royal Tower, A Fairmont Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Makkah Clock Royal Tower, A Fairmont Hotel?

Yep, you can grab a meal at Makkah Clock Royal Tower, A Fairmont Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Makkah Clock Royal Tower, A Fairmont Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Makkah Clock Royal Tower, A Fairmont Hotel?

No, pets and service animals are not allowed.

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 132 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zyneb

Stayed 4 nights in Nov 2025

10/10 Excellent

Arbaz

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the Makkah Clock Royal Tower, A Fairmont Hotel. The stay itself was great, but what truly stood out was the exceptional service during checkout. Ahmed Yar and Jowharah were incredibly helpful, patient, and professional. They made the whole process smooth and stress-free, and their kindness left a really positive impression. Because of service like theirs, I would definitely return and recommend this hotel to others.
Stayed 1 night in Nov 2025

10/10 Excellent

Abdulkerim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time Allahmdulliah
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Nov 2025

8/10 Good

Hashim

Travelled with partner
Liked: Amenities, property conditions & facilities
Spotless room and courteous staff indeed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mustafa

Stayed 2 nights in Nov 2025

10/10 Excellent

Umair

Stayed 1 night in Nov 2025

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Sama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Makkah Clock Tower and would love to return.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abdullahi

Stayed 1 night in Nov 2025

6/10 Okay

Faisal

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Service in restaurant and better staffing. We had to wait a long time for a table and after that the service was very poor and disappointing. For the price they charge , they need to staff better and train their staff better. Very poor experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing, they make you feel special. Cleanliness is top notch. Breakfast buffet was delicious. Would love to stay again!
Stayed 3 nights in Nov 2025

6/10 Okay

Ali

Liked: Cleanliness
The stuff is not so kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Abubakar

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Makkah Clock Tower, wonderful room and very clean. I appreciate the staff working on 1102 for their attentive service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Noah, Cypress

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is AMAZING!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Morad

Stayed 2 nights in Aug 2025

10/10 Excellent

Redwan

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarya

Liked: Cleanliness, property conditions & facilities
Excellent experience, highly recommend staying there.
Stayed 4 nights in Oct 2025

10/10 Excellent

mira

Stayed 1 night in Oct 2025

8/10 Good

Abedalrazaq, New Haven

Stayed 1 night in Nov 2025

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 3 nights in Oct 2025

2/10 Terrible

Zeeshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room were absolutely disgusting, they all smelled like cigarettes, the rugs in the room were nasty and very dirty. Our experience with our kids with the Fairmont was not good, the check in staff and the manager was very rude. They had a power outage for 4 hours in the middle of the night the day we landed and had planned to do Umrah. The staff knew about it but didn’t mention it at the time of check in however dropped of a flyer 15 mins after check in stating that it’s a maintenance issue and had to be done. We stayed here last year as well and our experience was very different but this time I would say that I would never stay here again. There are plenty of hotels in the clock tower which are much nicer and cleaner and will provide better service than Fairmont. They prefer Saudi’s over any other nationality. We had a Kaaba view but all we could see is the top of the Kaaba. Never again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Jawed

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Taha, Northbrook

Liked: Cleanliness, amenities, property conditions & facilities
Yes and everyone was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Afia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to haram excellent breakfast very happy with upgrade breakfast on our last day that was a treat for us . Rooms big and spacious and clean plenty of toiletries supplied . The only issue we had was noise from next room only on our last night we had noisy next door people a dn most of noise was coming from connecting door which was closed but could hear them till late night the hotel needs to make them more sound proof
Stayed 3 nights in Oct 2025