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Iberostar Selection Albufera Park - All Inclusive

Property class: 4

Photo gallery for Iberostar Selection Albufera Park - All Inclusive

A resort with a large pool, lounge chairs, and a view of the sea.
A rooftop terrace with multiple sun loungers and umbrellas, overlooking a coastal landscape with mountains and a pier.
An aerial view of a resort with multiple buildings, swimming pools, and lush greenery.
A beach with a long stretch of umbrellas and a pier extending into the water.
A modern interior with a white wall, a wooden floor, two light-colored chairs, a round wicker table, and a shelf with decorative items.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Avda. Playa de Muro, s/n, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Es Comú
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪44 min drive‬

Room options

View all photos for Family Room, Balcony (Premium)

A balcony with a white table and chairs, a slide, and a view of a residential area with palm trees and a road.

Family Room, Balcony (Premium)

8.8 out of 10
Excellent
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony, Partial Sea View (Premium)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of buildings.

Family Room, Balcony, Partial Sea View (Premium)

  • Partial sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Balcony, Garden View (Premium)

Family Room, Balcony, Garden View (Premium)

Family Room, Balcony, Garden View (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Premium Double Room Single Use

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room Single Use

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Pool View (Premium)

A balcony with a view of a pool and buildings.

Family Room, Pool View (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room (Premium, Kids Garden)

A hotel room with a bed, a desk, and a window.

Family Room (Premium, Kids Garden)

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Pool Access (Premium | Private Garden)

A patio with wicker furniture, a hanging chair, and a small table with magazines.

Family Room, Pool Access (Premium | Private Garden)

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Single Room, Balcony, Partial Sea View (Premium)

A modern living room with a sofa, a coffee table with a vase, and a green shelving unit with a bed in the background.

Family Single Room, Balcony, Partial Sea View (Premium)

  • Partial sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Balcony (Premium)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of buildings.

Family Room, Balcony (Premium)

  • 46 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Suite, Sea View, Beachfront

A hotel room with a bed, a TV mounted on the wall, and a balcony with a view of the sea and greenery.

Suite, Sea View, Beachfront

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sharing Terrace,Premium)

A hotel room with a bed, a desk, a chair, and a TV mounted on the wall.

Family Room (Sharing Terrace,Premium)

  • Garden view
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

Room

  • Sleeps 1

Room

  • Sleeps 4

Room

  • Sleeps 6

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About the area

Muro

An all-inclusive stay in Muro awaits you at Iberostar Selection Albufera Park - All Inclusive. You'll be 0.3 km (0.2 mi) from Playa de Muro and 3 km (1.9 mi) from Playa de Can Picafort. Highlights at this beachfront property include 6 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Spa Sensations can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Buffet Terral, serves international cuisine. Spend the day at the beach and enjoy the on-site free water park, indoor swimming pool and kids' club. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. There's also free parking nearby, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Muro property include Hidropark and Alcúdia Port.
View more Resorts in MuroOpens in a new window

What's nearby

  • Playa de Muro - 5 min walk - 0.4 km
  • Es Comú - 10 min walk - 0.8 km
  • Alcúdia Beach - 6 min drive - 5.9 km
  • Alcúdia Port - 8 min drive - 8.4 km
  • Pollensa Port - 19 min drive - 19.6 km

Getting around

  • Muro Station - 22 min drive
  • Palma de Mallorca (PMI) - 55 min drive

Restaurants

  • ‪Gelats Artesa Valls - ‬3 min drive
  • ‪Beach Bar Eden Playa - ‬9 min walk
  • ‪Picco - ‬4 min drive
  • ‪Can Pescador - ‬4 min drive
  • ‪Bike Point Cafe - ‬3 min drive

About this property

Iberostar Selection Albufera Park - All Inclusive

Iberostar Selection Albufera Park - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Selection Albufera Park - All Inclusive offers its guests a full-service spa, a complimentary water park, and an indoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and spa services are also featured at Iberostar Selection Albufera Park - All Inclusive. A complete renovation of Iberostar Selection Albufera Park - All Inclusive was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Muro property.

  • 250 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Iberostar Selection Albufera Park - All Inclusive offers 250 air-conditioned accommodations, with blackout curtains. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. This Muro property provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Spa Sensations has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 20 metres

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Buffet Terral
  • Kyknos
  • Martinete
  • Nopal
  • Tamarindos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Tennis
  • Volleyball
  • Yoga classes
  • Ziplining

Family friendly

  • Children's club
  • Children's pool
  • Free water park access
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children
  • Trampoline

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Renovated entire property - January 2023
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Diners ClubMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number HA/2803

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Albufera Park
Iberostar Albufera Park
Iberostar Albufera Park Aparthotel
Iberostar Albufera Park Aparthotel Muro
Iberostar Albufera Park Muro
Iberostar Albufera Park Hotel Playa De Muro
IBEROSTAR Albufera Park Playa De Muro, Majorca
Iberostar Hotel Albufera Park
Iberostar Albufera Park Hotel Muro
Iberostar Albufera Park Hotel

Frequently asked questions

What is the cancellation policy at Iberostar Selection Albufera Park - All Inclusive?

Iberostar Selection Albufera Park - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Selection Albufera Park - All Inclusive?

Yep, Iberostar Selection Albufera Park - All Inclusive is a short 4-minute walk from Playa de Muro. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Iberostar Selection Albufera Park - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Iberostar Selection Albufera Park - All Inclusive have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to October.

What luxury perks are available at Iberostar Selection Albufera Park - All Inclusive?

Iberostar Selection Albufera Park - All Inclusive features a full-service spa, an indoor pool and 6 restaurants.

What makes Iberostar Selection Albufera Park - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Selection Albufera Park - All Inclusive.

Is there a free airport shuttle available at Iberostar Selection Albufera Park - All Inclusive?

No, Iberostar Selection Albufera Park - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Albufera Park - All Inclusive?

Yep, you can grab a meal at Iberostar Selection Albufera Park - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Iberostar Selection Albufera Park - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Iberostar Selection Albufera Park - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 326 reviews
Rating 8 - Good. 110 out of 326 reviews
Rating 6 - Okay. 20 out of 326 reviews
Rating 4 - Poor. 6 out of 326 reviews
Rating 2 - Terrible. 4 out of 326 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay amazing hotel
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, excellent food, recently refurbished. Good indoor pool. Great amenities.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Lai Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xiwen in reception provided us excellent service, we felt so welcoming. All staffs from reception, in restaurant or bell attendant services are excellent. Only the sound proof of the room needs improvement, as baby’s crying in next room woke us up.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great Family Resort.
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, fantastic food and a friendly staff.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for 3 years during May half term since the hotel had a substantial refit, so we think it is a good hotel. However, on this occasion we felt the quality of the food had slipped a little in the restaurants and the buffet restaurant, and there was substantially more noise around the hotel with the kids club being practically 24/7 and with them pumping out amplified music which could be heard from our room for hours on end with the doors shut even when carrying out what should be calm quiet tasks like painting. We also haf a maintenance issue with our door which had clearly been patched up but meant we had to waiy around a couple of hours for a technician to come. Overall still a good hotel but not up to previous standards and we will probably try somewhere else next year. Staff are amazing though!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Hotel is superb. Family and children focused. Food is 5-star.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Faye Carasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful experience at this all-inclusive resort and it truly checked every box for our family. The laundry facility. It was clean, easy to use, and incredibly convenient, especially when traveling with kids. Being able to refresh our clothes mid-trip made everything feel more relaxed and stress-free. The food was another standout. There were so many delicious options, but the Nopal restaurant was delicious and our favorite! Then restaurants were perfect for kids and had everything we needed to fill them up. What really made the trip special, though, was the kids’ entertainment. The activities were engaging, well-organized, and perfectly suited for little ones. Our kids were excited every day and made great memories, which meant we could relax and enjoy ourselves too. We spent a lot of time on the trampoline and was perfect to jump out all the energy. Overall, this resort delivered an amazing balance of comfort, great food, and family-friendly fun. We’d absolutely come back!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Afschineh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if traveling with kids.
Stayed 6 nights in Jul 2023
Verified review

10/10 Excellent

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel we have ever been to!

Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great All Inclusive option

Clean and nicely maintained hotel. Definitely for families, small kids everywhere and quite loud. Great buffet selection. Solo restaurants are pretty hard to book. The Mexican is worth it! Beach towels are great but it is not always certain that you can have new ones, they ran out 3 times during our 4d stay. Restrooms are not adjacent to the restaurants so you will need to go to the reception. Staff is friendly, and overall a good family experience if you like the All Inclusive vibe.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel you must go to

Amazing! Food was great and such a great place for kids! Will def return.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

maged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Sze Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness and helpfulness of your staff, everyone are helping with truly smiles. Especially thank you to Marina and Paula B in the reception counter, Laurel and Manuel during my checkout, yours sincere service made our trip so memorable. We definitely come back for another vacation. Thank you very much.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Bobak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Ariel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Mette

Liked: Staff & service, room comfort

Rooms have very High Humidity and smell bad

Humidity in room is very High, very moisty and have a bad smell. Cleaning in room was not so good. Hotel food, restaurant, pools and generel service is very good and very High. Really a Nice hotel only the rooms was very nasty, all our close smell moisty and like it did not get dry after washing.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Phuong-Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel next to the beach

CheckIn process was wonderful. I forget her name but I think it was Carol (something with C) who checked us in and Maria who assisted her explained us the whole process. We could check in ealier and we were so thankful. Also did we got a room upgrade without additional cost. Someone helped us with our luggage and we could also enjoy the lunch in the hotel. The entertainment was cool. The Hotel was more on the kids side but we didn't care. The pool was nice and the beach very close. Unfortunately all the themed restaurant were fully booked and we could "only" enjoy the buffet restaurant. The selection and staff were great. Everything was very clean. We really enjoyed our stay and would be definitely come back next time. Thank you so much for everything!
Stayed 4 nights in Oct 2024