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Grupotel Natura Playa

4.0 star property

Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Restaurant
Beach nearby
Interior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Playas de Muro, 5, Muro, Illes Balears, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Albufera Natural Park
    ‪19 min walk‬
  • Place, Platja dels Francesos
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (2 Adults)

Desk, blackout curtains, free WiFi, bed sheets

Studio (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Studio (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About the area

Muro

A family-friendly stay in Muro awaits you at Grupotel Natura Playa. You'll be steps from Playa de Muro and 3.7 km (2.3 mi) from Alcúdia Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' club and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 8 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Muro hotel, attractions include Alcúdia Port and Pollensa Port.

What's nearby

  • Playa de Muro - 5 min walk - 0.4 km
  • Albufera Natural Park - 19 min walk - 1.6 km
  • Platja dels Francesos - 3 min drive - 2.5 km
  • Es Comú - 5 min drive - 5.6 km
  • Alcúdia Beach - 6 min drive - 4.6 km

Getting around

  • Petra Station - 20 min drive
  • Palma de Mallorca (PMI) - 67 min drive

Restaurants

  • ‪Numa Beach - ‬19 min walk
  • ‪Tramuntana Restaurant - ‬13 min walk
  • ‪Can Pescador - ‬10 min walk
  • ‪Buffet Restaurant - ‬20 min walk
  • ‪Gelats Artesa Valls - ‬15 min walk

About this property

Grupotel Natura Playa

Grupotel Natura Playa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Grupotel Natura Playa. Free self parking is available.

This 4-star Muro hotel is smoke free.

  • 120 guestrooms or units
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grupotel Natura Playa offers 120 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.00 for adults and from EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number H-2840

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Frequently asked questions

What is the cancellation policy at Grupotel Natura Playa?

Grupotel Natura Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grupotel Natura Playa?

Yep, Grupotel Natura Playa has a free self car park.

Are there any beaches close to Grupotel Natura Playa?

Yep, Grupotel Natura Playa is a short 7-minute walk from Playa de Muro.

Is there a spa on site at Grupotel Natura Playa?

Yep, there is an onsite spa at Grupotel Natura Playa. You'll enjoy services like massages.

Does Grupotel Natura Playa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Grupotel Natura Playa?

Grupotel Natura Playa features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Grupotel Natura Playa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Grupotel Natura Playa.

Is Grupotel Natura Playa family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Grupotel Natura Playa is a hit with families.

Does Grupotel Natura Playa serve breakfast?

Sure does, buffet breakfast is on offer daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Grupotel Natura Playa?

No, Grupotel Natura Playa does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Natura Playa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grupotel Natura Playa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Natura Playa?

No, pets are not allowed.

Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 82 reviews
Rating 8 - Good. 24 out of 82 reviews
Rating 6 - Okay. 7 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yin Ha

Stayed 4 nights in Oct 2025

10/10 Excellent

Marius, CHICAGO

Excellent hotel in a good location
Stayed 5 nights in Sep 2025

6/10 Okay

Radek

Travelled with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiva

Travelled with family
Liked: Cleanliness

Low quality hotel

The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

10/10 Excellent

Judith, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kendrah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Seble Merid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
Stayed 5 nights in Apr 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cosmin Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, room comfort

Drømme Strand

Fantastisk placering lige på dejlig strand. Fint pool område. Gode parkeringsmuligheder. Både aftensmad og morgenmad var udemærket, selvom det bliver lidt ensformigt i løbet af ugen - gør det jo alle steder. På trods af at det er hotel med børn var der roligt, de aftener der var underholdning sluttede "larmen" 22.30. Super rent og pænt, lidt slidt men vi kommer gerne igen. Indkøb og gode restauranter i gå afstand.
Stayed 7 nights in Sep 2025

10/10 Excellent

Marc

Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for a family beach vacation.

We had a very good stay at this hotel, particularly as a family with children. There are nice kids’ pools and a sandy beach, making it ideal for little ones. One downside was the noise level—our room faced a nearby hotel that hosted loud evening entertainment. The soundproofing could definitely be improved. Breakfast offered a good variety of food, though the egg station often had a bit of a queue. Service in the restaurant was excellent, with staff constantly helping and cleaning non-stop. Room cleaning was also fast and done to a high standard. The hotel’s location is fantastic—very close to the sea. As is often the case, there was some competition for sunbeds near the pool (especially for larger families), but it wasn’t too much of a hassle. Overall, a great experience and a place we’d happily return to.
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das wichtigste ist für uns, dass unsere Kids happy waren und ich kann sagen ja. Man könnte jetzt meckern auf hohem Niveau, Vielleicht brauchen die Zimmer in den nächsten 1-2 Jahren neue Ausstattung. insgesamt passt die Kombi mit toller Kindergerechter Pool-Landschaft und 1a Strand. Zudem sind die Angestellten sehr bemüht und durch die Bank nett! Ich möchte außerdem dem Animateur Rene hervorheben. normalerweise ist das mir nicht so wichtig und meine Kinds nutzen dass garnicht aber Rene war echt super und es hat spass gemacht, danke dafür!
Stayed 4 nights in Jun 2025

8/10 Good

Yasin

Travelled with family
Liked: Staff & service, room comfort

Gutes Familien-Hotel für einen fairen Preis

Gutes Hotel für Familien (mit Kindern) direkt am Strand mit Supermarkt unmittelbar vor der Türe und sehr guter Bus-Anbindung. Viele Aktivitäten für Kinder (Spielplatz, Mini-Club) vorhanden. Der Poolbereich ist sauber und gepflegt. Das Zimmer ist renovierungsbedürftig und in die Jahre gekommen. Bei der Sauberkeit kann noch verbessert werden. Das Frühstücksangebot ist groß. Allerdings könnte das Obst und Gemüse frischer sein. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 7 nights in May 2025

6/10 Okay

Markus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer. Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte. Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden. Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Stayed 7 nights in Apr 2025