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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

A grand lobby with a bar area, seating, and a staircase leading to an upper level.
A courtyard with a central fountain, surrounded by columns and palm trees, leading to a building with a clock tower.
A courtyard with a fountain, a clock tower, and a building with multiple balconies and arches.
A hotel lobby with a grand staircase, large stained glass windows, and a central chandelier.
A large indoor swimming pool with clear water, surrounded by stone walls and columns, and a view of the sky at dusk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$234
includes taxes & fees
9 Aug - 10 Aug

Explore the area

View map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • Place, Tata Memorial Hospital
    ‪10 min walk‬
  • Place, High Street Phoenix Mall
    ‪6 min drive‬
  • Place, Palladium Mall
    ‪7 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪37 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Tower

A four-poster bed with white linens, two bedside tables with lamps, a large window with curtains, and a patterned rug.

Luxury Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Tower

A spacious living room with a large window, a chandelier, and a view of a cityscape.

Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Executive Room, 1 Queen Bed, City View

7.8 out of 10
Good
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a window with a city view.

Club Room, 1 Queen Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 1 Single Bed, City View

A hotel room with a large window, a sofa, a chair, a desk, and a lamp.

Exclusive Room, 1 Single Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed, Tower

A hotel room with a large bed, a desk, two chairs, a small table, and a large window with a city view.

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for House, 1 Queen Bed (View)

A hotel room with a large bed, a chair, a small table, and a window with a city view.

House, 1 Queen Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Mumbai

A luxury stay in the heart of Mumbai awaits you at ITC Grand Central, a Luxury Collection Hotel, Mumbai. You'll be 0.9 km (0.6 mi) from Tata Memorial Hospital and 4.4 km (2.7 mi) from Mohammed Ali Road. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Kaya Kalp can include massages, body wraps and body scrubs along with reflexology and mani/pedis. The fine-dining restaurant, Kebabs and Kurries, is open for lunch and dinner. Point Of View is the hotel's own bar. Enjoy the 24-hour gym and sauna. 5382 square feet (500 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 5-property class Parel hotel include Haji Ali Dargah and Crawford Market.

What's nearby

  • Tata Memorial Hospital - 10 min walk - 0.8 km
  • Panshet Water Park - 11 min walk - 0.9 km
  • Dr. Bhau Daji Lad Museum - 5 min drive - 3.1 km
  • High Street Phoenix Mall - 6 min drive - 2.0 km
  • Palladium Mall - 7 min drive - 2.4 km

Getting around

  • Ambedkar Nagar Station - 11 min walk
  • Mumbai Currey Road Station - 13 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 45 min drive

Restaurants

  • ‪7 Spice - Chinese Restaurant - ‬8 min walk
  • ‪Sardesai Sandwich Corner - ‬6 min walk
  • ‪Hornby's Pavilion - ‬1 min walk
  • ‪Ram Ashray - Lalbaug - ‬7 min walk
  • ‪Dublin - ‬1 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 242 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Pool
  • Spa
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  • Parking included
4.4 out of 5, Excellent, 748 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (64 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

What is the cancellation policy at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on 9 Aug 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, ITC Grand Central, a Luxury Collection Hotel, Mumbai has a free self car park and free valet parking.

Are there any beaches close to ITC Grand Central, a Luxury Collection Hotel, Mumbai?

The closest beach to ITC Grand Central, a Luxury Collection Hotel, Mumbai is Juhu Beach (11.8 km).

Is there a spa on site at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, Kaya Kalp is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

ITC Grand Central, a Luxury Collection Hotel, Mumbai has an indoor pool. The pool is open 7:30 AM to 9:00 PM.

What luxury perks are available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes ITC Grand Central, a Luxury Collection Hotel, Mumbai a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that ITC Grand Central, a Luxury Collection Hotel, Mumbai is a hit with families.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai serve breakfast?

Yep, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, ITC Grand Central, a Luxury Collection Hotel, Mumbai does not offer an airport shuttle service.

Is there a bar or restaurant at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, pets and service animals are not allowed.

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 721 reviews
Rating 8 - Good. 157 out of 721 reviews
Rating 6 - Okay. 45 out of 721 reviews
Rating 4 - Poor. 26 out of 721 reviews
Rating 2 - Terrible. 14 out of 721 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities, rooms, breakfast, location - all exceptional!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dhirendra Dahyalal

Liked: Cleanliness, amenities, property conditions & facilities
Great central hotel
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness
Beautiful hotel, great service, wonderful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rohan Hemnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent a week there, amazing hotel super clean room and the facilities were top notch. Enjoyed the breakfast a lot of vegetarian options. also getting around from the hotel to south mumbai was a breeze. definitely recommend this place.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled extensively and stayed in literally hundreds of hotels. This was simply the best.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pushkala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dhananjay

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and professional staff. Helping throughout our stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Luxury stay with pleasant attentive staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

JAYESH SHARATCHANDRA

Liked: Cleanliness, staff & service, amenities
Everything is so super always as we visit every year
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a family stay
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Khozema

Liked: Cleanliness, staff & service, amenities
Clean room, and staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Roshni

Liked: Cleanliness, amenities, property conditions & facilities
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel… great gym and pool. Convenient location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great centrally located property, great staff and good food.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

CHIU YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service staff are well appreciated
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Anamitro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with welcome snacks. Nice breakfast options. Good staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful hotel in the center of the city and the staff was the kindest I have experienced. Nimisha At the front desk in particular was very helpful. I can’t wait to stay again when I come back.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and will return.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

ernest

Liked: Cleanliness, amenities, property conditions & facilities
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Very friendly staff and GREAT food. Breakfast and high tea were the high points. Very clean rooms and bathrooms.
Stayed 13 nights in Sep 2025
Verified review

8/10 Good

Renu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
Stayed 7 nights in Dec 2024