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Gorillas Volcanoes Hotel

3.0 star property
Comfortable hotel with health club and business centre

Choose dates to view prices

Photo gallery for Gorillas Volcanoes Hotel

Front of property
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Reviews
7.8

Good

Popular amenities

  • GymGymGym
  • BarBarBar
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

10:00 AM

Check-out time

10:00 AM

Explore the area

Map
Ruhengeri-Gisenyi Rd, Muhoza
  • Popular LocationMusanze Modern Market2 min drive
  • Popular LocationVolcanoes National Park17 min drive
  • Popular LocationMgahinga Gorilla National Park46 min drive
  • AirportGisenyi (GYI)100 min drive

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
  • 2 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
  • 5 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Tiloreza Volcanoes Ecolodge
Pool
Spa
Parking included
Free WiFi
4.0 out of 5, Very good, (3)
The price is AU$453
for 1 night
includes taxes & fees
1 July - 2 July
Tiloreza Volcanoes Ecolodge

About the area

Ruhengeri

At Gorillas Volcanoes Hotel you'll be within a 20-minute stroll of Cathedral of Ruhengeri and Shyira Diocese Cathedral. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and gym as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3-property class Muhoza hotel include Musanze Modern Market and Red Rocks Arts Centre.

What's nearby

  • Cathedral of Ruhengeri - 13 min walk
  • Shyira Diocese Cathedral - 16 min walk
  • Musanze Modern Market - 2 min drive
  • Volcanoes National Park - 17 min drive
  • Mgahinga Gorilla National Park - 46 min drive

Restaurants

  • ‪Crema - ‬7 min walk
  • ‪Migano Cafe, Lounge, and Grill - ‬17 min walk
  • ‪La Paillotte - ‬2 min drive
  • ‪Hotel Muhabura Restaurant - ‬1 min walk
  • ‪Green Garden - ‬3 min drive

About this property

Gorillas Volcanoes Hotel

Comfortable hotel with health club and business centre
Gorillas Volcanoes Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Gorillas Volcanoes Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Muhoza hotel.

  • 31 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Gorillas Volcanoes Hotel offers 31 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gorillas Volcanoes Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

What is the cancellation policy at Gorillas Volcanoes Hotel?

Gorillas Volcanoes Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gorillas Volcanoes Hotel?

As of 17 June 2024, prices found for a 1-night stay for 2 adults at Gorillas Volcanoes Hotel on 18 June 2024 start from AU$153.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gorillas Volcanoes Hotel?

Yep, Gorillas Volcanoes Hotel has a free self car park.

Are there any beaches close to Gorillas Volcanoes Hotel?

The closest beach to Gorillas Volcanoes Hotel is Gisenyi Beach (47.2 km).

Does Gorillas Volcanoes Hotel have a pool?

Gorillas Volcanoes Hotel has an outdoor pool.

What makes Gorillas Volcanoes Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Gorillas Volcanoes Hotel.

Is there a free airport shuttle available at Gorillas Volcanoes Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Gorillas Volcanoes Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Gorillas Volcanoes Hotel?

Check-in begins at 10:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Gorillas Volcanoes Hotel?

No, pets and service animals are not allowed.

Gorillas Volcanoes Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

8/10 Good

Brian, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Plenty of hot water in the shower. Comfortable bed.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Care
Clean rooms, quite and great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The hotel is lovely and the staff is really flexible.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
The gorillas are great!
Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Stayed 2 nights in May 2018

8/10 Good

EF, North Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel on the main road out of town
Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
Stayed 7 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Fine for the purpose
It was fine for the purpose but it is quite close to the main road so not terribly relaxing
Stayed 2 nights in Jun 2017