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4.1 out of 5

"Staff were friendly and helpful. Room was spacious and the bed was ridiculously comfortable. Motel was close to town. Meals were tasty, generous and w ... " More

By a verified traveller on Thu 21 Sep 2023

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Hotel Description

At Southgate Motel you'll be within a 20-minute stroll of Cave Gardens and Port MacDonnell & District Maritime Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Gates, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna, seasonal outdoor swimming pool, kids' swimming pool, and pool loungers. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Continental breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star Mount Gambier hotel include Mount Gambier Catholic Parish and Lady Nelson Discovery Centre.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$148* Per night/room 22 Oct. - 23 Oct.

Deluxe Room, King Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Southgate Motel ratings based on 430 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Southgate Motel

Everyone (211) Couples (148) Business (2) Family (65)
4 out of 5
Staff were friendly and helpful. Room was spacious and the bed was ridiculously comfortable. Motel was close to town. Meals were tasty, generous and well priced.

Posted by on 21 Sep. 2023

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2 out of 5
Toilet seat was off in first room. Moved to another room. Kettle fused the power. Got another it didn’t work. Third kettle was ok. Washer dryer was hard to use. Dinner from room service went cold while dealing with unworking dryer. Was not offered any discount for all the inconvenience. Won’t be staying there again. Would benefit from better signage in laundry on how to use washer dryer. Also a sign telling guests to remove their clothes promptly from the dryers so others can use it. What’s the protocol on taking someone else’s stuff out if it’s finished drying.

Posted by on 24 Aug. 2023

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3 out of 5
This was a large motel and did have a lift. We had a king bed and a room that was semi large. Despite the bathroom looking ‘renovated’ the towel rail fell out of the wall, the tap couldn’t be fully opened as the mirror was too low. The toiletries consisted of a push action gel to be used for hand washing, shampoo and showering, towels were threadbare which required an extra one, the place looked very tired. It was not central and the restaurant did not function. I’d try the Gambier Hotel in future.

Posted by on 2 Aug. 2023

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4 out of 5
Lovely friendly staff on arrival. Location fine and easy parking. Very comfortable beds. Unfortunately the toilet cistern ran non stop (in fairness we didn’t complain and when the door was closed couldn’t hear it) and the shower ran from freezing to scalding hot so that wasn’t great..

Posted by on 24 Apr. 2023

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1 out of 5
Dreadful! The pics on website don’t portray the real property! The shower leaked, there was mould on the curtains and noise from visitors in room above ours was loud! We were woken at 4am with visitors slamming doors and chatting in car park. Restaurant wasn’t open - no mention of that when booking and no one at reception early in morning. Cannot recommend!

Posted by on 12 Apr. 2023

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4 out of 5
Big complex but no room service, no wine glasses in the room and very spartan. Quite noisy in the morning from surrounding businesses. Expensive for what was provided.

Posted by on 16 Jan. 2023

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3 out of 5

Posted by on 4 Jan. 2023

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4 out of 5
Lovely king size bed and very nice bathroom.

Posted by on 11 Jul. 2022

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4 out of 5
The bed was very comfortable, the rooms were quiet and warm. There was also a lot of space, which meant using the room was also easy. The streaming to TV was fantastic.

Posted by on 21 May 2022

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5 out of 5
The room was modern, clean, and spacious, with comfortable bed.

Posted by on 19 Apr. 2022

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Property Features

Southgate Motel offers its guests a seasonal outdoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly Southgate Motel. Self parking is free. This 4-star Mount Gambier hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 80 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking


  • Parking: Free self parking

Room Amenities

Southgate Motel offers 52 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

The Gates - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
Front desk staff will greet guests on arrival.


  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 18 for adults and AUD 18 for children
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Southgate Motel
  • BEST WESTERN Southgate Motel Mount Gambier
  • BEST WESTERN Southgate Mount Gambier
  • Southgate Motel
  • Best Western Mount Gambier
  • Best Western Southgate Hotel
  • Mount Gambier Best Western
  • Best Western Southgate
  • Southgate Motel Motel
  • Best Western Southgate Motel
  • Southgate Motel Mount Gambier
  • Southgate Motel Motel Mount Gambier
  • Southgate Motel Hotel
  • Best Western Southgate Motel
  • Southgate Motel Mount Gambier
  • Southgate Motel Hotel Mount Gambier

You should know

  • The seasonal pool will open in September and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.