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4.1 out of 5

"Easy check in and check out. Quiet, clean and spacious room with a very comfortable bed. " More

By a verified traveller on Sun 30 May 2021

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Hotel Description

At Southgate Motel you'll be within a 20-minute stroll of Cave Gardens and Mount Gambier Catholic Parish. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, coffee/tea makers, and free bottled water are featured in all 52 soundproofed rooms. Minibars provide refreshments, and room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, The Gates, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna, seasonal outdoor swimming pool, kids' swimming pool, and pool loungers. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

Places within a 30-minute walk of this 4-star Mount Gambier hotel include Mount Gambier Central and Olympic Park.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$137* Per night/room 28 Jul. - 29 Jul.

Deluxe Room, King Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Southgate Motel ratings based on 413 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Southgate Motel

Everyone (206) Couples (138) Business (2) Family (65)
4 out of 5
Easy check in and check out. Quiet, clean and spacious room with a very comfortable bed.

Posted by on 30 May 2021

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5 out of 5
Hotel is close to town ,walking distance so great to go out and eat.

Posted by on 26 Apr. 2021

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3 out of 5
Overall it was a comfortable stay. The beds are not king (twin beds pushed together). Beds were comfortable, however the bases seemed smaller than the mattresses meaning one side when you sat on it felt like you were going to fall off. The photos of the room make the rooms seem brighter than they are. Modern bathroom is nice but poor water pressure in the shower. If you are a light sleeper I wouldn’t suggest this motel as the trucks driving past are very loud (sounded like thunder). Room was clean, hallways are very dark and feel a bit outdated. The windows and external door go car park are very dirty and covered in spider webs. The room I was in the air conditioner was leaking, did advise the staff of this when I checked out and they didn’t seem shocked. Easy check in and out. Staff at front desk were nice.

Posted by on 1 Apr. 2021

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5 out of 5

Posted by on 30 Mar. 2021

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5 out of 5
I booked a room with a bath and what a bath it was, it was deep and very relaxing, the room was very spacious abd the bed was heaven, I really wish I didn't have to leave also the reception staff were wonderful and helpful.

Posted by on 22 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by DP Manager

Dear [Guest], thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

4 out of 5

Posted by on 14 Feb. 2021

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Comment from Hotel Management

23 Mar. 2021 by DP Manager

Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

4 out of 5
Large spacious room. Clean. Close to CIty centre.

Posted by on 11 Feb. 2021

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Comment from Hotel Management

23 Mar. 2021 by DP Manager

Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

3 out of 5

Posted by on 4 Jan. 2021

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5 out of 5
The location is OK. The room condition is very good. Staff very nice.

Posted by on 29 Dec. 2020

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3 out of 5
Restaurant closed. Reception closed before we returned from dinner. Electronic key would not work. Rang hotel number that was on internet. Had to sit on the floor outside our room and wait until someone could come and let us in. Was told that I shouldn’t have put the key in my bag because my phone would have interfered with the electronics.

Posted by , from Adelaide on 29 Dec. 2020

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Southgate Motel offers its guests an outdoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly Southgate Motel. Self parking is free. This 4-star Mount Gambier hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 80 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Southgate Motel offers 52 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

The Gates - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 22 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Southgate Motel
  • BEST WESTERN Southgate Motel Mount Gambier
  • BEST WESTERN Southgate Mount Gambier
  • Southgate Motel
  • Best Western Mount Gambier
  • Best Western Southgate Hotel
  • Mount Gambier Best Western
  • Best Western Southgate
  • Southgate Motel Motel
  • Best Western Southgate Motel
  • Southgate Motel Mount Gambier
  • Southgate Motel Motel Mount Gambier
  • Southgate Motel Hotel
  • Best Western Southgate Motel
  • Southgate Motel Mount Gambier
  • Southgate Motel Hotel Mount Gambier

You should know

  • The seasonal pool will open in September and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.