Skip to main content
Beginning of main content
4.4 out of 5

"What a fantastic place to stay ,this place has everything . From great views ,an excellent walks up the Hooker Valley, to amazing food!! " More

By a verified traveller on Sat 25 Jul 2020

Enter dates to see availability

Select your room to view prices

Standard Double Room, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$152* Per night/room 11 Aug. - 12 Aug.

Superior Twin Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Double or Twin Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Double or Twin Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A luxury stay in Mount Cook awaits you at The Hermitage Hotel Mount Cook. Within steps you'll find Te Wahipounamu and Aoraki / Mount Cook Visitor Center within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, free self parking, and a free area shuttle.

You can enjoy flat-screen TVs with satellite channels, and all 164 rooms feature free WiFi, hair dryers, and phones. Additionally, free toiletries and wardrobes or closets are available.

The buffet restaurant, Alpine Restaruant, is open for breakfast, lunch, and dinner. Snowline Bar is the hotel's own bar. Enjoy the outdoor tennis court along with access to bike rentals and hiking/biking trails. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM.

Within a 30-minute drive of this 4.5-star Mount Cook hotel, attractions include Lake Pukaki and Aoraki / Mount Cook.

The Hermitage Hotel Mount Cook ratings based on 240 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hermitage Hotel Mount Cook

Everyone (83) Couples (115) Family (41)
5 out of 5
What a fantastic place to stay ,this place has everything . From great views ,an excellent walks up the Hooker Valley, to amazing food!!

Posted by , from Purakaunui on 25 Jul. 2020

Was this review helpful to you?
4 out of 5

Posted by on 24 Jul. 2020

Was this review helpful to you?
5 out of 5
Fantastic night of luxury for me and my 2 boys after a few nights in a backpackers. Can’t fault it! A bubble bath and a view of Mount Cook from bed- what more could you want? 😍

Posted by , from Christchurch on 17 Jul. 2020

Was this review helpful to you?
5 out of 5
Great hotel, great people, well worth every cent, good food and clean comfy rooms

Posted by , from New Plymouth on 14 Jul. 2020

Was this review helpful to you?
3 out of 5
The seating in the lounge by the bar was particularly poor and uncomfortable except for the stand alone couches. Most uncomfortable we have experienced in our worldwide travels

Posted by on 22 Feb. 2020

Was this review helpful to you?
5 out of 5
Great location. Basic hotel, nice big rooms. Definitely hit up the buffet at the restaurant.

Posted by on 19 Feb. 2020

Was this review helpful to you?
2 out of 5
I didn't think that it was a value for money stay at all. It was extremely disappointing. I paid over $450 and the only good thing was the view (which was amazing). The room had marks on the walls, the beds were extremely uncomfortable, as were the pillows and there was no table to use the computer, or sit at to play games, or write postcards. I didn't find the staff at reception very friendly, but the staff in the shop and at the Panorama Restaurant were excellent.

Posted by , from Melbourne on 8 Feb. 2020

Was this review helpful to you?
5 out of 5
The view of Mt Cook is amazing. The rooms were comfortable. We tried to make a reservation for the next night in the Panorama restaurant however it was booked out. I spoke to Rueben the sift manager as we wanted to celebrate my 50th birthday at the restaurant. He contacted the restaurant and was able to book us a table. The restaurant was totally amazing- the view, the food, the atmosphere and the restaurant staff. I was totally blown away when all of the restaurant staff sang happy birthday to me when they presented me with a birthday cake which was even personalised with my name. May I suggest if you are planning a trip then book the restaurant ASAP. We had a wonderful adventure.

Posted by on 9 Jan. 2020

Was this review helpful to you?
3 out of 5
Overpriced during Xmas and really poor service (whats the point of having a reception phone number when nobody would pick it up). Excellent view and clean room. However, the facilities are way below average.

Posted by on 25 Dec. 2019

Was this review helpful to you?
5 out of 5
Great place for adventures to have a setting like this hotel has it is unique and I loved the stay we had.

Posted by on 20 Dec. 2019

Was this review helpful to you?

About the The Hermitage Hotel Mount Cook

Location 89 Terrace Road, Mount Cook, 7999

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Hermitage Hotel Mount Cook. Self parking is free. This 4.5-star Mount Cook hotel is smoke free.

  • 164 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch Intl. Airport (CHC) (327 km / 203.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Hermitage Hotel Mount Cook offers 164 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

  • Flat-screen television
  • Satellite channels
  • Refrigerator available
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Alpine Restaruant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Panorama Room - Onsite restaurant. Reservations are required. Open daily.

Snowline Bar - Onsite bar. Open daily.

Sir Edmund Hillary Cafe - Onsite café. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Temperature checks are available to guests and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for lunch.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 15 for children (approximately)
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hermitage Hotel Mount Cook
  • Hermitage Mount Cook
  • The Hermitage Mount Cook
  • The Hermitage Hotel Mount Cook Hotel
  • The Hermitage Hotel Mount Cook Mount Cook
  • The Hermitage Hotel Mount Cook Hotel Mount Cook

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.com/Mount-Cook-Hotels-The-Hermitage-Hotel-Mount-Cook.h179149-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mount-Cook-Hotels-The-Hermitage-Hotel-Mount-Cook.h179149-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Mount-Cook-Hotels-The-Hermitage-Hotel-Mount-Cook.h179149-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.