4/10 Poor
Barry
6 Apr 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rather disappointing.
Service was terrible, no ice cream parlour open, June is opening time from what we were told at reception. When asked at the pool bar for ice cream they said we couldn't take it to the pool and had to sit in the bar restaurant. Lifeguard in the indoor pool wouldn't let kids in the pol without armbands, supposedly a rule for 6 and under but the chap was insistent for our 8 year old, who incidentally is an excellent swimmer. Beer offering are poor, Keo or Carlsberg, unlucky if you don't like that beer, Not good enough for a so called 5 star hotel.
The Asian restaurant, only limited offerings, not the full menu. Excuses galore around staff being new, the hotel only just re-opening.
Looks like the grand opening is expected in June, despite the hotel being open......work that one out!!
For me the hotel is at best a 4 star hotel.
Much better offerings in other hotels in Limassol, we won't be visiting again.
Barry
Stayed 1 night in Apr 2025
