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Quality Suites

2.5 star property
Art Deco hotel with free breakfast and fitness centre

Photo gallery for Quality Suites

Relax in the inviting lobby, featuring a cozy seating area with a fireplace and comfortable seating.
Two single beds with wooden headboards and white bedding, a nightstand with a lamp and telephone, and a carpeted floor.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy meals in our dining area with long tables and comfortable seating.
Relax in this inviting space with a sofa, chair, and small table, accompanied by a lamp and framed artwork.

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AU$131
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Panther Creek State Park
  • Cherokee Park
    ‪13 min drive‬
  • Cherokee Reservoir
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Morristown

Quality Suites puts you in the heart of Morristown, steps from Manley Plaza and within a 15-minute stroll of Fountain Plaza. Highlights at this Art Deco hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In proximity to this Morristown hotel you'll find Douglas Lake.

What's nearby

  • Manley Plaza - 3 min walk - 0.3 km
  • Morristown Plaza - 3 min drive - 3.0 km
  • Cherokee Park - 13 min drive - 12.5 km
  • Great Smoky Mountains Expo Center - 15 min drive - 17.4 km
  • Cherokee Reservoir - 16 min drive - 8.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Zaxby's - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites

Art Deco hotel with free breakfast and fitness centre
Quality Suites offers its guests an indoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Quality Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Quality Suites offers 82 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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  • Breakfast included
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The price is AU$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

What is the cancellation policy at Quality Suites?

Quality Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Suites?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Suites on 10 Aug 2025 start from AU$130.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Suites?

Yep, Quality Suites has a free self car park.

Does Quality Suites have a pool?

Quality Suites has an indoor pool.

Does Quality Suites serve breakfast?

Yeah, free buffet brekkie is served daily between 6 AM and 9 AM.

Is there a free airport shuttle available at Quality Suites?

No, Quality Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Suites?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Quality Suites?

No, pets are not allowed.

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 109 out of 450 reviews
Rating 8 - Good. 125 out of 450 reviews
Rating 6 - Okay. 68 out of 450 reviews
Rating 4 - Poor. 63 out of 450 reviews
Rating 2 - Terrible. 85 out of 450 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Should be called Low Quality Inn

Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael A

Travelled with family
Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

6/10 Okay

corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dyana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

8/10 Good

Roy

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Business traveller, Travelled with family
Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 3 nights in Jan 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

2/10 Terrible

Tesah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

8/10 Good

Shinji

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Stayed 3 nights in May 2024

8/10 Good

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave unsavory reviews unless absolutely needed and I feel as though this place warrants so. We thought it was closed when we arrived but half the town looks similar. The gentleman at the front seemed bothered I was checking in. Maybe I was interrupting vaping and TikTok scrolling? The building looks like it had survived the initial zombie takeover and as we came across it, decided that the holes and smelly carpet were okay enough. I’m honestly not sure who their housekeeping service was or when they work.. it looks like they’ve been off on their own vacation? The suite only had two towels so we had to “bother” for some of extra’s and same with the sheets for the pullout bed. No bugs though, that’s a nice touch. Lesson learned, don’t just book the link that hubby sends, read the reviews and such first.
Stayed 1 night in Sep 2024