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Hotel Boutique Casa Isabella

4.0 star property

Photo gallery for Hotel Boutique Casa Isabella

Garden
Outdoor wedding area
Exterior
Terrace/patio
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Jardín Xolatlaco
    ‪9 min drive‬
  • Place, El Suspiro Tepoztlan
    ‪10 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master) | Living area

Suite (Master)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Tepoztlán

At Hotel Boutique Casa Isabella you'll be within a 15-minute walk of El Tepozteco National Park and 3.5 km (2.2 mi) from Jardín Xolatlaco. Highlights at this boutique inn include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. The inn's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and a hot tub. Free full breakfast is available daily between 8 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Tepoztlán inn include Tepozteco Pyramid and Six Flags Hurricane Harbor Oaxtepec.
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What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Jardín Xolatlaco - 9 min drive - 3.8 km
  • Artisan Market of Tepoztlán - 9 min drive - 6.8 km
  • El Suspiro Tepoztlan - 10 min drive - 8.3 km
  • Casa Chavela - 13 min drive - 9.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Cecina de Yecapixtla Don Poli - ‬5 min drive
  • ‪El Pan Nuestro - ‬6 min drive
  • ‪La buena vibra - ‬7 min drive
  • ‪Mariscos El Tulipán - ‬7 min drive
  • ‪Mesón Del Valle - ‬6 min drive

About this property

Hotel Boutique Casa Isabella

Hotel Boutique Casa Isabella offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the boutique Hotel Boutique Casa Isabella. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Tepoztlán inn.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Boutique Casa Isabella offers 7 air-conditioned accommodations with a safe and complimentary bathrobes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Tepoztlán inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the inn's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
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The price is AU$319
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets
  • Tuscan architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are available for MXN 800.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan
Casa Isabella Hotel Boutique
Casa Isabella Boutique Tepoztlan
Casa Isabella Boutique
Casa Isabella Tepoztlan
Casa Isabella Hotel Boutique
Hotel Boutique Casa Isabella Inn
Hotel Boutique Casa Isabella Tepoztlán
Hotel Boutique Casa Isabella Inn Tepoztlán

Frequently asked questions

What is the cancellation policy at Hotel Boutique Casa Isabella?

Hotel Boutique Casa Isabella offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Boutique Casa Isabella?

Yep, Hotel Boutique Casa Isabella has a free self car park.

Is there a spa on site at Hotel Boutique Casa Isabella?

Yep, there is an onsite spa at Hotel Boutique Casa Isabella. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Boutique Casa Isabella have a pool?

Hotel Boutique Casa Isabella has an outdoor pool.

Is Hotel Boutique Casa Isabella family-friendly?

No, Hotel Boutique Casa Isabella is an adults-only property.

Does Hotel Boutique Casa Isabella serve breakfast?

You bet, free full brekkie is served daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Boutique Casa Isabella?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Boutique Casa Isabella?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Boutique Casa Isabella?

Check-in begins at 3:30 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Boutique Casa Isabella?

No, only service animals are allowed.

Hotel Boutique Casa Isabella Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience!

An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Arturo

Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ana Paula

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy lindo y el servicio muy bueno
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy lindo … todos los detalles cuidados , personal super amable y servicial , el concepto de las terrazas para comidas es único, los alimentos con sabor casero y deliciosos. Definitivamente regresaría. Vale la pena lo que se paga.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

ALBERTO

Liked: Staff & service
El personal amable y la comida rica con bonita presentación
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
No usamos la alberca, el agua estaba muy fría, tampoco el servicio de Spa. La atención en general es lenta, falta personal
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Pablo

Liked: Cleanliness, amenities
El hotel es bonito. Tiene áreas comunes muy buenas y amplias. La habitación es buena. Te sientes algo solo en el hotel, pero las vistas merecen la pena. No nos gustó que al hacer el check-in querían dejar en un papel escrita nuestro número de tarjeta y fecha de caducidad!!! Donde se ha visto eso??? Tb nos sugirieron dejar una propina de 300 pesos por día para repartir entre el personal...se nos hizo raro..... y preferimos ir dejando las propinas al hacer consumos ( meseras, a quien ayudo con la maleta...etc) como suele ser habitual. Pero efectivamente al irnos, después de pagar 3,600$ la noche, se nos solicitó la propina para repartir entre el personal... diciéndonos que era lo habitual allí...se nos hizo muy desagradable y para nosotros motivo de no regresar más, demasiada tensión con eso. Lo mismo le pasó a quien pagó antes de nosotros.... Es como si los huéspedes tuviéramos que estar pagando al personal que allí trabaja... eso deben organizarlo los dueños mejor por favor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, property conditions & facilities
Me gustó todo ! ... la arquitectura, la decoracion, los jardines, la recámara, los muebles, la comida, el servicio, la tranquilidad ... es un hotel con un gusto exquisito, lleno de esculturas, arte, antiguedades ... excelente relacion calidad - precio ! ... difícil de superar !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El servicio y la atención es de lo mejor

Habitaciones cómodas y el servicio es muy bueno, la comida es muy rica y siempre están dispuestos a ayudarte en lo que necesites.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para relajarse, personal muy amable y al pendiente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente en realidad no me quejo de la estancia en el hotel ya que es muy tranquilo y en realidad se puede descansar, el único punto negativo es que si está como a 15 min en coche del centro de Tepoztlán y no hay tiendas cerca del hotel para ir caminando
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Lara María

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Marco Antonio

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para relajarse y olvidarse del estrés, fue una grata sorpresa, ya que no sabíamos cómo era, pero sin dudar regresaremos y más días.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

José Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Mayra

Liked: Cleanliness, staff & service
El hotel necesita mantenimiento urgente en las áreas comunes, la alberca deja mucho que desear, urge que arreglen el veneciano tanto en alberca como en jacuzzi, las sillas tejidas necesitan ser reparadas. El costo del hotel es de lujo y lo que se espera es un espacio impecable
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tranquilidad del lugar y la paz en todo momento Ojalá tuvieran servicio de alimentos después de las 9 de la noche
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Luis

Liked: Cleanliness, room comfort

Precio elevado

Precio elevado para el tipo de oferta y ubicación.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

JESSICA PAOLA

Liked: Staff & service, property conditions & facilities, room comfort

Volvería a repetir la estancia 100%

El hotel está muy bonito y diferente, tiene como pasadizos que hacen te pierdas en un laberinto de arquitectura muy padre. Lo único que no me gusto es la habitación y la alberca, les hace falta mantenimiento. De ahí en fuera los restaurantes, la música y el concepto me encantaron. Definitivamente me volvería a quedar ahí.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022