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Hotel Casa del Refugio

3.0 star property
Colonial hotel with rooftop terrace and 24-hour front desk

Photo gallery for Hotel Casa del Refugio

Lobby lounge
View from room
Bar (on property)
Junior Suite, 2 Double Beds | Living area
Junior Suite, 2 Double Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

View map
Portal Regules No. 9, Patzcuaro, MICH, 61600
  • Place, Gertrudis Bocanegra Square
    ‪1 min walk‬
  • Place, Plaza Vasco de Quiroga
    ‪2 min walk‬
  • Place, Nuestra Senora de la Salud Basilica
    ‪5 min walk‬
  • Airport, Uruapan, Michoacán (UPN-Licenciado y General Ignacio Lopez Rayon Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Master

Habitacion Master

Habitacion Master

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Patzcuaro

Hotel Casa del Refugio places you steps from Gertrudis Bocanegra Square and within a short 5-minute stroll of Plaza Vasco de Quiroga. Highlights at this Colonial hotel include in-room free WiFi and balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class Patzcuaro Centro hotel include Nuestra Senora de la Salud Basilica and Museo de Artes Populares.

What's nearby

  • Gertrudis Bocanegra Square - 1 min walk - 0.0 km
  • Plaza Vasco de Quiroga - 2 min walk - 0.2 km
  • Nuestra Senora de la Salud Basilica - 5 min walk - 0.5 km
  • House of the Eleven Courtyards - 7 min walk - 0.6 km
  • El Estribo - 7 min walk - 0.6 km

Getting around

  • Uruapan, Michoacán (UPN-Licenciado y General Ignacio Lopez Rayon Intl.) - 43 min drive

Restaurants

  • ‪La Surtidora - ‬3 min walk
  • ‪Casa Musi - ‬4 min walk
  • ‪Al Forno Pizzeria - ‬4 min walk
  • ‪Birrieria Don prisci - ‬2 min walk
  • ‪El Verbo - ‬4 min walk

About this property

Hotel Casa del Refugio

Colonial hotel with rooftop terrace and 24-hour front desk
Public spaces have free WiFi. A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Casa del Refugio. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Patzcuaro hotel.

  • 23 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
Hotel Casa del Refugio offers 23 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Business services
  • Bar
4.0 out of 5, Very good, 294 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Casa Refugio Patzcuaro
Hotel Casa Refugio
Casa Refugio Patzcuaro
Hotel Casa del Refugio Hotel
Hotel Casa del Refugio Patzcuaro
Hotel Casa del Refugio Hotel Patzcuaro

Frequently asked questions

What is the cancellation policy at Hotel Casa del Refugio?

Hotel Casa del Refugio offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Casa del Refugio?

Yep, Hotel Casa del Refugio has a free self car park.

Is Hotel Casa del Refugio family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Hotel Casa del Refugio is a hit with families.

Is there a free airport shuttle available at Hotel Casa del Refugio?

No, Hotel Casa del Refugio does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa del Refugio?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Casa del Refugio?

No, pets are not allowed.

Hotel Casa del Refugio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 213 reviews
Rating 8 - Good. 50 out of 213 reviews
Rating 6 - Okay. 32 out of 213 reviews
Rating 4 - Poor. 12 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything safe at night
Stayed 9 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Hotel was old hacienda. Beautiful hotel from the inside but very dirty and crowded from the outside. Many vendors and no parking available. Staff was friendly, room was big, bathroom and shower in suite was very small. Lots of noise at night due to the crowd out front of the hotel. Can be clearly heard from balcony and window.
Stayed 3 nights in Mar 2025

10/10 Excellent

Oralia Gabriela, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, but it would ve useful if they had a coffeemaker, microwave and a small fridge.
Stayed 4 nights in Mar 2025

6/10 Okay

Lawrence J

Travelled with partner
Disliked: Amenities
Location by a dirty, noisy market. Staff noisy talking during the night. Limited hot water in the shower. Comfortable bed. Room walls dark paint like a dungeon. Friendly helpful staff. Good restaurant food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2024

10/10 Excellent

Norma, LAS VEGAS

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ESTA ES LA SEGUNDA VEZ QUE NOS QUEDAMOS EN ESTA PROPIEDAD, NOS GUSTA MUCHO PORQUE ESTA TODO CERCA, HAY MUCHAS OPCIONES PARA COMER, LO UNICO QUE TUVIMOS QUE PEDIR UN CAMBIO POR QUE EN LA HABITACION LA PRIMERA NOCHE ES DEMASIADO RUIDOSA, CUANDO NOS CAMBIARON DE HABITACION HUBO UNA GRAN DIFERENCIA MUY SILENCIO. SE AGRADECE. GRACIAS GRACIAS POR TODO
Stayed 4 nights in Nov 2024

4/10 Poor

Jeffrey

Stayed 1 night in Oct 2024

6/10 Okay

Patricia Ximena

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Erendira

Stayed 1 night in Aug 2024

6/10 Okay

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice location, charming, beds not for me

Stayed 2 nights in Jul 2024

2/10 Terrible

Jania celeste

Stayed 1 night in Mar 2024

8/10 Good

Chen

Stayed 1 night in Dec 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Sep 2023

10/10 Excellent

Mehida, creston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great.

6/10 Okay

Patrick

Stayed 1 night in Jul 2023

10/10 Excellent

israel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is just beautiful
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Stayed 5 nights in Jun 2023

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s many dining option walking distance from hotel. It is in a very busy area. We enjoyed our stay only disappointment were the beds, they were very uncomfortable.
Stayed 2 nights in May 2023

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities
Just an awesome attention. Thank you
Stayed 2 nights in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

On the plaza chica. 2nd floor room, very small balcony overlooking a busy street. Some daytime noise, nights pretty quiet. Lovely colonial property. Bathroom sink in the room, shower/toilet separate. Very poor hot water pressure. Shower head clogged so poor water delivery. Excellent housekeeping. Bed, for my taste, was too hard. More than one hand towel would be appreciated. No washclothes. Slippery tile floor in unit, so be careful. Somewhat off season, so bar (if you enjoy an evening cocktail) was basically closed. No elevator.
Stayed 4 nights in Apr 2023

10/10 Excellent

david

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2023

10/10 Excellent

Israel, East Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Esta propiedad está en el corazón de Patzcuaro, todo está cerca , es un bellísimo hotel y el personal super amable
Stayed 2 nights in Mar 2023