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Santa Elena Hostel Resort

3.0 star property

Photo gallery for Santa Elena Hostel Resort

Garden
Free WiFi
Garden
Restaurant
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
50 metros sur y 70 metros este, del Banco Nacional de Monteverde, Monteverde, Puntarenas, 60109
  • Place, The Bat Jungle
    ‪3 min walk‬
  • Place, Curi-Cancha Reserve
    ‪8 min walk‬
  • Place, Reserva Biológica Bosque Nuboso Monteverde
    ‪19 min walk‬
  • Airport, La Fortuna (FON-Arenal)

Room options

View all photos for Standard Double Room

Shower, rainfall showerhead, designer toiletries, towels

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Shower, rainfall showerhead, designer toiletries, towels

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Shower, rainfall showerhead, designer toiletries, towels

Standard Triple Room

  • 12 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Quadruple Room

Shower, rainfall showerhead, designer toiletries, towels

Standard Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Shared Dormitory, Mixed Dorm

Shower, rainfall showerhead, designer toiletries, towels

Shared Dormitory, Mixed Dorm

  • 25 sq m
  • Sleeps 1
  • 2 Single Bunk Beds and 2 Single Beds

Shared Dormitory, Women only

  • 25 sq m
  • Sleeps 1
  • 3 Single Beds and 1 Single Bunk Bed

Deluxe Single Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Deluxe Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Monteverde

At Santa Elena Hostel Resort you'll be within just a 10-minute stroll of The Bat Jungle and Children's Eternal Rain Forest Bajo del Tigre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel offers free WiFi in public areas, a garden and express check-out. Added amenities include a snack bar/deli and laundry facilities. .Near this 3-property class Monteverde hotel, you'll find Monteverde Cloud Forest Biological Reserve.

What's nearby

  • The Bat Jungle - 3 min walk - 0.3 km
  • Children's Eternal Rain Forest Bajo del Tigre - 5 min walk - 0.4 km
  • Curi-Cancha Reserve - 8 min walk - 0.7 km
  • Reserva Biológica Bosque Nuboso Monteverde - 19 min walk - 1.6 km
  • Monteverde Orchid Garden - 4 min drive - 1.8 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 177 min drive

Restaurants

  • ‪Cafe Colibrí - ‬5 min drive
  • ‪Restaurante Sabor Tico - ‬4 min drive
  • ‪Las Riendas Restaurant - ‬16 min walk
  • ‪Restaurante Don Luis - ‬16 min walk
  • ‪Laggus - ‬5 min drive

About this property

Santa Elena Hostel Resort

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Santa Elena Hostel Resort also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Monteverde hotel.

  • 20 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Santa Elena Hostel Resort offers 20 accommodations with designer toiletries and shared/communal kitchens. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Monteverde hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2 PM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Santa Elena Hostel Resort

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Santa Elena Hostel Resort Monteverde
Santa Elena Hostel Resort
Santa Elena Hostel Resort Monteverde, Costa Rica
Santa Elena Hostel Monteverde
Santa Elena Hostel Resort Hotel
Santa Elena Hostel Resort Monteverde
Santa Elena Hostel Resort Hotel Monteverde

Frequently asked questions

What is the cancellation policy at Santa Elena Hostel Resort?

Santa Elena Hostel Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Elena Hostel Resort?

Yep, Santa Elena Hostel Resort has a free self car park.

What makes Santa Elena Hostel Resort a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Santa Elena Hostel Resort.

Is there a free airport shuttle available at Santa Elena Hostel Resort?

No, Santa Elena Hostel Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Santa Elena Hostel Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Santa Elena Hostel Resort?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Santa Elena Hostel Resort?

No, pets and service animals are not allowed.

Santa Elena Hostel Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 22 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in helping me find transportation. Very well located- close to restaurants in downtown and close to the bus stop that goes to airport which was a huge savings in cab fares.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great!

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room are ok. The beds are comfortable. Over priced for what one gets
Stayed 1 night in Dec 2019

10/10 Excellent

Justin, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable setting and friendly accommodating staff
Stayed 2 nights in Dec 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value

This is a good home base if you are looking to hang out in Santa Elena for a few days. It's a nice hostel with private rooms. I wouldn't suggest sharing 1 bed, they were very soft. I'd upgrade to the bigger rooms with two beds. The walls are a bit thin, but that's very typical with all the places around there. If you want more, you need to pony up more money. Great location that is central to downtown Santa Elena. Overall, I'd return. Oh, and they have lots of monkeys and coati.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mixed

The location is great if you don't have a car. The staff were welcoming and helpful. Breakfast is simple but adequate. Night security effective! Our major complaint was the state of our bathroom, old and worn with not enough hot water to take a decent shower. I don't mind simple but hot water is a necessity.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not enough hot water. Heat Insulation and sound insulation are bad. But we like the location and staff.
Stayed 2 nights in Dec 2018

6/10 Okay

Rose, Haco Lodge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property had no restaurant and no bar as the Expedia information stated. This is not ok, Expedia needs to make sure things are as stated!
Stayed 2 nights in Nov 2018

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Great 1 night stay. Better than most hotels and resorts at a fraction of the cost. Highly recommend!

8/10 Good

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice staff. Good location for different activities.
Stayed 1 night in Feb 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

As hostels go it was excellent. My only complaint is that the wifi was terrible and that is really a necessity these days. Also, the bar needed more people working at night. Felt bad making the one girl run around so much.
Stayed 3 nights in Nov 2017

8/10 Good

Retiree, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to everything

Convenient location and kitchen. The rocking chairs and garden are nice.
Stayed 2 nights in May 2017

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The forrest in the middle of town. Staff was very helpful in providing advice and booking.

6/10 Okay

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
THE PLACE WAS OK...FRIENDLY STAFF AND CLEAN ROOM ALTHOUGH A LITTLE SPARSE....WOULD HAVE BEEN NICE TO HAVE A TABLE AND CHAIR TO SIT AT WITH THE COMPUTER.....ANOTHER ISSUE WAS THE FACT THERE WAS NO HOT WATER

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Too cold up there 4 no hot water!

Smallest hostel rooms I've ever been in! Rooms were clean but they pack you in like sardines. Walls were so thin that we could hear everything through the walls, EVERYTHING!!! The main discouragement was the cold showers. It is far too cold that high up in the mountains to not have even luke warm water. I didn't get a proper shower my whole stay and nearly froze trying!

10/10 Excellent

Pat, Groveland IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hostel resort in Monte Verde area,

This was a neat hostel resort, with basic facilities, very friendly and helpful staff. Landscape was beautiful, loved the local monkeys who visited, found our room to be more than sufficient, outdoors there were hammocks and even some workout equipment. Liked that they had a kitchen with facilities that could be used to cook, store food, etc. if you didn't want to eat out. Very happy with the accommodations and would definitely stay here again. Also loved the little town of Santa Elena and being able to walk from the resort to the stores, restaurants, and shuttle services.

10/10 Excellent

Nick, Valley, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and close to town.

They always make sure you are taken care of. They schedule plenty of things to do and provide transportation.

6/10 Okay

Verified traveller

Disliked: Room comfort
Not really in control over reservations - room or transport. Maybe a little bit to laid back attityde in performing their job.

6/10 Okay

Not Provided, Houston, TX, USA

Liked: Staff & service
Disliked: Room comfort

Good bargain hostel

Friendly staff, secure parking(guard). Bed was quite uncomfortable but still bearable. Good location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed Bugs

I tried contacting the hotel at least two times in regards to my stay and was ignored. I arrived at the hotel and was unaware that they only accepted cash due to the fact that my credit card was already billed. They claimed that was just the deposit and they only take cash, so luckily I had some extra cash on me. Everything seemed okay with my room. I had the mountain view, which was a view of the parking lot. My friend and I were freezing the whole night. I'm surprised they didn't have some form of a small heater or something to keep you warm because the blankets are really thin. I woke up the next day with extreme itching all over my legs. I didn't think much of it because I figured it was just mosquito bites. When I arrived at my next hotel I actually looked at my legs and there were full of bites everywhere and the extreme itching lasted for 3-4 days. I knew this wasn't mosquito bites. Upon further research of bug bites, I realized that they were characteristic of bed bugs. I'm so glad the hotel totally ignored my email in regards to wanting a refund back from my stay. I spent the rest of my vacation trying to hide my legs because they were so bad. Just a heads up for anyone wanting to stay in the mountain view rooms. I can't remember my actual room number though.

2/10 Terrible

Verified traveller

Beware of this hotel!!!

We arrived only to find out they overbooked, and arranged for a "cabin in the woods" for us. We didn't have a choice, because we needed to sleep somewhere, so we were taken to a family member of theirs, that had a "cabin in the woods" behind their home... The family was really nice and did their best for us. Their hosting cabin was very basic, but we really didn't need much. However, since the cabin was made out of planks of wood that didn't fit very well together, and being in the middle of the rain forest... we found 4 very large spiders inside the place. I mean big, fat, 3-4 inch spiders... At that point, my daughters decided they can't stay the night, and rightfully so. It was late in the evening, and I went back to the hotel's reception, and asked for a decent room. The staff really tried to help, and after 90 minutes on the phone, they came up with only a single option – a smelly 4x2 meters hostel room with two bunk beds and shared bathrooms. Obviously we took it. Better than to get bitten by giant spider at night. The next morning I asked for all my money back and the nicest room available. They did get me a room on premise for that night, because some people have checked out. But refused to give me any refund. The staff was empathetic and tried to help. It is the hotel owner and his over-booking policy that caused this. This is no way to run a business, and I urge you not to book with him, because he doesn’t deserve your business, and you may get stranded as well

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Quick and easy

It was a quick stay to interrupt a long travel day between Fortuna and Tamarindo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities