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3.7 out of 5

"This is a lovely Hotel with helpful staff who are happy to do anything to make your stay enjoyable. If you have a lot of luggage get a taxi from the s ... " More

By a verified traveller on Wed 06 Sep 2017

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Hotel Description

At Hotel Souvenir you'll be steps from Monterosso Beach and 3.8 km (2.4 mi) from Vernazza Beach. Highlights at this hotel include free buffet breakfast and a bar/lounge.

All 24 rooms feature free WiFi, LCD TVs, and safes. Additionally, room service, hair dryers, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of train pick-up service.

With a stay at this Borgo Antico hotel, you'll be 13 km (8.1 mi) from Levanto Beach.

Comfort Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double or Twin Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Penthouse, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Souvenir ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Souvenir

Everyone (2) Couples (1)
2 out of 5

Basic hotel - more like a hostel

The hotel is more like hostel, it is outdated and there are no lifts or ramps for you to carry up your luggage so we had to lug our luggage up 4 flights of stairs before we got to our room (including the stairs to get to reception) The bathroom is ridiculously tiny, I’m a size 6 female and could not even fit my legs through to sit on the toilet because there is not enough room (you need to sit side on) There is also no air conditioning just a poor functioning ceiling fan, and the WiFi doesn’t even work! Thankfully we spent most of our time hiking so little time was spent in the room as it was way too small and too hot - not worth the price. I would recommend for overnight stays only

Posted by on 23 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Hotel Souvenir

Dear Anonymous, the amenities of the rooms are well clear in the descriptions, the room you booked, the economy room, is our cheapest way to accomodate guests, it is the entry level for backpackers that don't need too much comforts but a cheaper way to stay in Cinque Terre. Probably you were wrong to make the reservation. We don't have a lift, we are an historical hotel in the center of Monterosso al Mare, also this is well written in the description, but the staff is always ready to carry the luggage for the guests. Before to recommend or not our hotel I think you should know it better, we have different rooms, jr suites, balcony room, terrace room, ..., and the economy rooms. Thank you and have a nice day.

5 out of 5

A little gem

This is a lovely Hotel with helpful staff who are happy to do anything to make your stay enjoyable. If you have a lot of luggage get a taxi from the station. It's not a long walk but if you have heavy bags it won't be a pleasant walk through the town. If I came back I'd stay here again - it also has a great courtyard which is an oasis away from the busyness of the town. No tea making facilities but rooms more than adequate and very clean.

Posted by , from Cairns Australia on 6 Sep. 2017

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4 out of 5

Quiet osasis. Close to beach and restaurants but p

Pros: Lovely staff where nothing is too much trouble. Great location, close to beach and restaurants. Lovely breakfast with lots of variety.
Location: Wander the laneways and shop. Walk up to the statue of Francis of Assisi. Laze on the beach, splurge for the private beach. Piña Coladas at beach bar.
Rooms quite small in old part of hotel but made up with great breakfast and very friendly staff. No air conditioning but ceiling fans. The sound of the church bell every hour marks the time. Lovely to be part of small busting village away from the bustling tourist crowds.

Posted by , from Melbourne, Australia on 6 Jul. 2017

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Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Souvenir. Smoking is allowed in designated areas at this Monterosso al Mare hotel.

  • 24 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Towels for the beach
  • 1 conference room
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cristoforo Colombo Airport (GOA) (101.4 km / 63 mi)
  • Train station: Monterosso Station (9.5 km / 5.9 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Hotel Souvenir offers 24 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

  • No lifts
  • One child stays free
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Souvenir
  • Hotel Souvenir Monterosso al Mare
  • Souvenir Hotel
  • Souvenir Monterosso al Mare
  • Hotel Souvenir Monterosso Al Mare, Cinque Terre, Italy
  • Hotel Souvenir Hotel
  • Hotel Souvenir Monterosso al Mare
  • Hotel Souvenir Hotel Monterosso al Mare

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Souvenir offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.